Change Manager Jobs in Silver Spring, MD (NOW HIRING)

Job Summary:

The Change Manager (Change Communications Supervisor) plays a key role in supporting organizational change by developing and delivering clear, consistent, and strategic communications for both internal and external audiences. This role partners closely with the Change Management team, project leaders, and cross functional stakeholders to translate complex initiatives into engaging, audience appropriate messaging. The Change Communications Supervisor oversees communication planning, content creation, and channel strategy to ensure employees, partners, and external stakeholders understand upcoming changes, their impacts, and the actions required. They also monitor communication effectiveness, identify opportunities to improve clarity and engagement, and help maintain alignment across all touchpoints throughout the change lifecycle. As a member of the Organizational Change Management team, the Change Communications Supervisor reports to the Manager, Change Management and serves as a partner to OpCo communications teams and executive leadership (VP and above), providing support, feedback, and guidance on key communication initiatives This role is also responsible for crisis communications as they relate to the EVOLVE and OBE programs, along with cutover communications.

Required in-office presence at least 3 days per week (Hanover, MD)

Essential Functions:

• Create, execute and provide oversight of a communication strategy aligned with Allegis Group's business transformation efforts and consistent with overall company strategy and priorities.
• Develop message sets aligned to the business transformation as well as overall company strategy in addition to developing communication collateral, including presentations, talking points, emails, etc. to achieve specific objectives.
• Develop and deliver both internal and external communication campaigns that clearly illustrate key accomplishments and value created through business transformation efforts.
• Deliver engaging presentations to senior executives to communicate progress, insights, and recommendations, and provide ongoing feedback and counsel on employee engagement with the business transformation strategy, morale, and communication effectiveness.
• Develop leader toolkits and resources to support effective communication and implementation of business transformation initiatives.
• Act as a communication advisor to multiple senior leaders.
• Act as a functional center of excellence - partnering with leaders to create, execute and manage communication strategies, messages and planning that drive the company strategy; be prepared to highlight the risks and benefits associated with proposed strategies and tactical responses.
• Lead change communication efforts for key strategic initiatives.
• Influence and lead others with strong credibility to drive quick, effective decision-making.
• Advise leaders on organizational change initiatives and design.
• Take a lead role in managing crisis communications and critical issues response both internally and externally.
• Execute supervisory responsibilities of direct reports (if applicable), inclusive of interviewing; hiring; development; planning; reviewing and assigning work; appraising and managing performance; and rewarding employees.
• Manage communication channels, including feedback loops and communication vehicle portfolio.
• Maximize employee engagement and productivity through effective leadership and organizational communication.
• Partner with Operating Company communication teams to understand their strategic agendas, plans and calendars and to ensure alignment relative to company-wide messages.
• Develop relationships with Operating Company communication teams, fostering cross-company collaboration.
• Execution of simultaneous communications for differing initiatives within the program, that span both strategic and tactical approaches
• Stakeholder engagement and partner management across the enterprise
• Prioritization of work and resource allocations
• Communication plan development along with communication vehicle selection based on audience, timing and scope

Supervisory or Management Responsibility:

• Coaches, mentors, motivates, and supervises team members and influences them to take positive action and accountability for their assigned work.
• Provides the team with constructive feedback as it pertains to project performance.
• Provides the Change Manager/Change Lead with assessments of the project team members for training plans, bonus reviews, and performance appraisals.

Budget Responsibility:

• Coordinate with Manager, Change Management to ensure any costs are in line with budget allocations

• Bachelor's degree; communication-related major preferred
• Minimum 5-7 years of related work experience specifically advising senior leaders in the areas of strategic communication

• Passion for the art and science of communication
• Intellectual curiosity around a variety of subjects
• Ability to understand and interpret context
• Outstanding interpersonal skills, including the ability to work effectively in a team environment, handle internal clients with tact and diplomacy, and maintain composure and production quality under deadline pressure
• Experience partnering with senior-level executives on communication initiatives, including town halls, meetings and events preparation
• Strong clientservice orientation with the ability to anticipate stakeholder needs, respond with professionalism, and build trust across diverse groups
• Excellent writing, editing and proofreading skills
• Technology savvy with proficiency in Microsoft Office and SharePoint
• Strong attention to detail and the ability to handle multiple projects simultaneously
• Ability to understand, retain, and synthesize complex business information and effectively communicate key messages to and on behalf of all levels of business management and staff
• Comfortable in a fast-paced environment that values creativity, self-motivation, candor, reliability and accountability

• Build relationships
• Develop people
• Lead change
• Inspire Others
• Think critically
• Communicate clearly
• Create Accountability

Benefits are subject to change and may be subject to specific elections, plan, or program terms.  This role is eligible for the following:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Tuition Assistance
• Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)

• $90,300.00 - $135,500.00
• This position is bonus eligible
• Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. 

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at llara@allegisgroup.com or call 410-579-3526 for other accommodation options.