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Change Manager Jobs in Reston, VA (NOW HIRING)

Dufry

Director Change Management

Bethesda, MD · On-site

$127K - $159K/yr

The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and ...

CGI Inc.

Change Management Analyst

Arlington, VA · On-site

Change Management Analyst Category: Business Analysis (functional and technical) Main location: United States, Virginia, Arlington Position ID:J0726-1557 Employment Type: Full Time Position ...

Guidehouse

Change Management Lead

Springfield, VA · On-site

Lead and oversee the delivery of organizational change management (OCM) engagements, developing strategies that drive stakeholder alignment, user adoption, and sustained business outcomes across ...

Guidehouse

Change Management Lead

Springfield, VA · On-site

Lead and oversee the delivery of organizational change management (OCM) engagements, developing strategies that drive stakeholder alignment, user adoption, and sustained business outcomes across ...

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Change Manager information

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How much do change manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for change manager in Reston, VA is $58.36, according to ZipRecruiter salary data. Most workers in this role earn between $45.77 and $73.51 per hour, depending on experience, location, and employer.

What is a change manager?

A change manager provides a business with a systematic approach to organizational or technological transitions. As a change manager, your job duties include collaborating with project managers and project teams, setting up change management processes, and implementing strategies to help make necessary changes successful. You also oversee change requests, work to control the change process, and help users accept and adapt to the transition. Another aspect of your job is to thoroughly document changes, both for future reference and in case audits or rollbacks take place.

What does a change manager do?

A Change Manager is responsible for overseeing and guiding the process of organizational change, ensuring that business transformations are implemented smoothly and with minimal disruption. They work to manage the human, technological, and process aspects of change initiatives, such as new software rollouts or restructuring efforts. Their key tasks include assessing change impacts, developing communication plans, training staff, and monitoring the effectiveness of change initiatives to achieve desired outcomes.

What are the key skills and qualifications needed to thrive as a change manager, and why are they important?

To thrive as a Change Manager, you need expertise in change management methodologies, project management, and organizational development, often supported by a relevant degree and certifications such as Prosci or ACMP. Familiarity with tools like change impact assessment software, project management platforms (e.g., Jira, Asana), and data analytics is typical. Strong communication, stakeholder engagement, and problem-solving skills set exceptional Change Managers apart. These competencies enable effective navigation of organizational transitions, ensuring initiatives are adopted smoothly and business goals are met.

What are some common challenges a change manager faces when implementing new processes, and how can they be addressed?

Change Managers often encounter resistance from employees who are accustomed to existing workflows, as well as communication gaps between different departments. To address these challenges, it’s important to engage stakeholders early, provide clear and consistent communication, and offer training or support as needed. Building strong relationships across teams and demonstrating the benefits of the proposed changes can also help to foster buy-in and minimize disruption.

What qualifications does a change manager need?

A change manager typically needs a bachelor's degree in business, management, or a related field. Relevant certifications such as Prosci Change Management Certification or PMI's Project Management Professional (PMP) can enhance qualifications, along with strong communication, leadership, and problem-solving skills. Experience in project management or organizational change is also valuable.
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Change Manager jobs near you
Infographic showing various Change Manager job openings in Reston, VA as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $121,399 per year, or $58.4 per hour.

Director Change Management

Dufry

Bethesda, MD • On-site

$127K - $159K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

With a career at HMSHost, you really benefit! We Offer
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • *401(k) retirement plan with company match
  • *Company paid life insurance
  • *Tuition reimbursement
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program - refer a friend and earn a bonus

*Benefits may vary by position so ask your recruiter for details.
Airport Location: Integrated Services Center
Advertised Compensation: $127,600.00 to $159,500.00
Purpose: The Director of Change Management leads project change management initiatives to drive successful adoption of technology and business transformation projects, providing both strategic direction and hands-on execution to drive successful adoption and minimize organizational disruption.
Essential Functions:
  • Partners with Information Technology, Operations, and PMO leadership to integrate change management into project lifecycles, ensuring change activities align with project timelines and deliverables while maximizing project value
  • Develops and implements project change management strategy, methodologies, and governance frameworks for technology and business transformation initiatives
  • Directly owns and manages project change execution, including stakeholder assessments, communication plans, training strategies, and adoption activities for technology and business transformation initiatives to drive successful project outcomes
  • Leads tactical change management activities including resistance management, readiness assessments, impact analyses, and change champion opportunities for assigned technology and business process initiatives
  • Oversees change management planning and delivery for multiple concurrent projects, applying consistent methodology while tailoring approaches to project-specific needs, as well as stakeholder expectations and requirements
  • Directs and develops change management practitioners, building organizational capability in project change management best practices and fostering a culture of change readiness
  • Designs and executes stakeholder engagement and communication strategies that build awareness, understanding, and commitment during project lifecycles
  • Conducts change impact assessments and readiness evaluations for proposed initiatives, providing recommendations to leadership on timing, approach, and resource requirements
  • Collaborates with Operations, Learning & Development, and business unit leaders to identify gaps and develop targeted solutions that support project adoption and minimize business disruption
  • Facilitates cross-functional collaboration and serves as an advisor to project teams and leadership on change strategies, resistance mitigation, and stakeholder management
  • Establishes and tracks change metrics including adoption rates, readiness scores, and stakeholder feedback; provides regular reporting to leadership on change effectiveness and project readiness

Reporting Relationship: The Director of Change Management reports to the Senior Vice President of Transformation Office & Enterprise PMO
Minimum Qualifications, Knowledge, Skills, and Work Environment:
  • Education and Experience: The combination of education and professional experience must exceed 8 years:
    • In a leadership role: Requires 3 years of experience leading a team of professionals engaged in developing and executing change management programs
    • In a technical role: Requires minimum of 8 years of experience engaged in developing and delivering change management programs
      • A bachelor's degree in a program related to the functional area can count for 3 of the eight-year requirement
      • An MBA or a master's level degree in a program related to the functional area can count for an additional 2 years of the eight-year requirement
    • In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
  • Specialized Training:
    • Training that leads to an in-depth understanding of change management
  • Specialized Skillset/Competencies/Traits:
    • Ability to drive results through collaboration rather than direct control
    • Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives
    • Strong organizational skills with keen eye for detail
    • Ability to quickly understand existing processes, relationships, and organizational dynamics
    • Proven ability to identify, assess, and mitigate project and organizational risks
    • Systematic approach to documenting processes, decisions, and lessons learned for future reference
    • Business acumen and also has the mindset required to understand the long-term implications of financial planning and to advance the organization's goals
    • Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
    • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
  • Location/Travel:
    • This position may be based at either North America Support Center in Bethesda, MD
    • Occasional travel to other locations may be required based on business needs
    • Flexibility for virtual collaboration across multiple time zones

Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").

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