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Change Manager Jobs in Provo, UT (NOW HIRING)

ITSM Change Manager

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands ...

ITSM Change Manager

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands ...

ITSM Change Manager

Midvale, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands ...

ITSM Change Manager

Midvale, UT · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands ...

Change Management Workstream Lead

Lehi, UT · On-site

$45.07 - $56.34/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Change Management Workstream Lead Full-time Lehi, UT You'll be joining Adobe on a contract opportunity, employed through NextDeavor Benefits You'll Love NextDeavor offers health, vision and dental ...

DIRECTOR, CHANGE & RELEASE MANAGEMENT Adobe empowering people to create. Our creative, marketing ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...

Project Manager (Remote)

Lehi, UT · On-site

  • Retirement

  • PTO

Change management * Provide change management support for first-year event clients * Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and ...

Project Manager (Remote)

Lehi, UT · On-site +1

  • Retirement

  • PTO

Change management * Provide change management support for first-year event clients * Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and ...

Change management * Provide change management support for first-year event clients * Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and ...

Experience and knowledge of change management, organizational development, profit maximization ... productivity, and efficiency enhancement. * Excellent written and oral communication skills.

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Showing results 1-20

Change Manager information

See Provo, UT salary details

$11

$53

$76

How much do change manager jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for change manager in Provo, UT is $53.07, according to ZipRecruiter salary data. Most workers in this role earn between $41.63 and $66.88 per hour, depending on experience, location, and employer.

What degree do you need to be a change manager?

Change managers typically hold a bachelor's degree in fields such as business, management, or organizational development. Many also pursue certifications like Prosci or ACMP to enhance their skills and credibility in change management processes.

What are the key skills and qualifications needed to thrive as a change manager, and why are they important?

To thrive as a Change Manager, you need expertise in change management methodologies, project management, and organizational development, often supported by a relevant degree and certifications such as Prosci or ACMP. Familiarity with tools like change impact assessment software, project management platforms (e.g., Jira, Asana), and data analytics is typical. Strong communication, stakeholder engagement, and problem-solving skills set exceptional Change Managers apart. These competencies enable effective navigation of organizational transitions, ensuring initiatives are adopted smoothly and business goals are met.

What does a change manager do?

A Change Manager is responsible for overseeing and guiding the process of organizational change, ensuring that business transformations are implemented smoothly and with minimal disruption. They work to manage the human, technological, and process aspects of change initiatives, such as new software rollouts or restructuring efforts. Their key tasks include assessing change impacts, developing communication plans, training staff, and monitoring the effectiveness of change initiatives to achieve desired outcomes.

What are some common challenges a change manager faces when implementing new processes, and how can they be addressed?

Change Managers often encounter resistance from employees who are accustomed to existing workflows, as well as communication gaps between different departments. To address these challenges, it’s important to engage stakeholders early, provide clear and consistent communication, and offer training or support as needed. Building strong relationships across teams and demonstrating the benefits of the proposed changes can also help to foster buy-in and minimize disruption.

What is a change manager?

A change manager provides a business with a systematic approach to organizational or technological transitions. As a change manager, your job duties include collaborating with project managers and project teams, setting up change management processes, and implementing strategies to help make necessary changes successful. You also oversee change requests, work to control the change process, and help users accept and adapt to the transition. Another aspect of your job is to thoroughly document changes, both for future reference and in case audits or rollbacks take place.

What cities near Provo, UT are hiring for Change Manager jobs? Cities near Provo, UT with the most Change Manager job openings:
Infographic showing various Change Manager job openings in Provo, UT as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $110,385 per year, or $53.1 per hour.

ITSM Change Manager

Zions Bank

Midvale, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

Zions Bancorporation is seeking an Information Technology Operations Change Manager with ITIL, ITSM, and strong operational leadership experience to join the IT Service Management division as a hands-on player/coach. This role will play a pivotal role in advancing our IT Service Management processes, with a focus on simplifying workflows, reducing friction, leveraging automation, while remaining actively engaged in the day-to-day execution and improvement of the Change and Release process.
Zions Bancorporation's Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues with the best experience possible for over 150 years. Help us transform our workforce of the future, today.
Responsibilities:
  • Lead an operations team in support of critical business Change and Release functions to meet stakeholder objectives.
  • Promote high-quality IT changes through proper planning, development and testing to ensure system integrity and availability.
  • Challenge existing processes and norms, identifying opportunities to move beyond traditional ITIL practices toward more agile, automated, and scalable change management approaches.
  • Drive the adoption of automation and AI-enabled capabilities (e.g., predictive risk scoring, intelligent change classification and automated approvals) to streamline change processes and reduce manual effort.
  • Partner with Enterprise Technology and Operations (ETO) leadership and Change and Release stakeholders to co-create value through continuous improvement initiatives focused on process simplification, automation and elimination of low-value manual steps across the change lifecycle.
  • Own and evolve the Change and Release modules in ServiceNow, leveraging platform capabilities (e.g., workflow automation, AI/ML features, and integrations) to enable intelligent, low-friction change execution
  • Schedule, prepare and facilitate Change Advisory Board (CAB) and Release Advisory (RAB) meetings.
  • Maintain Change and Release standards, procedures, job aids and trainings.
  • Complete controls testing, Risk and Control Self-Assessments (RCSAs), and Key Risk Indicator (KRI) and Key Performance Indicator (KPI) reports.
  • Ensure the team has the needed technical skills, competencies, business domain expertise, process knowledge, industry sector knowledge, and capacity to achieve organizational goals and objectives.
  • Other duties as assigned (including supporting on-call activities and change management responsibilities outside of normal business hours).

Qualifications:
  • 5+ years' experience leading, mentoring, and cultivating a high-performing team of cross-functional IT operations engineers.
  • Hands-on experience with ServiceNow ITSM (Change/Release modules), including workflow configuration, form design, and implementation of process improvements
  • Experience in delivering toward SOC 2 Type II or other technology compliance certifications in Fintech or Banking industries is highly desired.
  • Excellent analytical, interpersonal and communication skills, both verbal and written. Must be able to communicate effectively with senior business and technical management, vendors, and team members.
  • Proven ability to interact with others to identify, analyze and solve problems through close attention to detail.
  • Excellent leadership, management, and organizational skills.
  • Bachelor's degree in Computer Science, Information Systems or other related degree. Professional Certifications (ex. ITIL, SAFe, etc.) are highly desired.
  • A combination of education and experience may meet qualifications.

Location:
This position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047
The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company's primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:
  • Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
  • At least 75% of the building is powered by on-site renewable solar energy.
  • Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
  • Large modern cafe with a healthy and diverse menu.
  • Healthy indoor environment with ample natural light and fresh air.
  • LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.

Visa Sponsorship:
This position is currently not eligible for employment visa sponsorship (e.g., H-1B visa). This includes, for example, situations where a candidate may have temporary work authorization while enrolled in school or upon graduation (e.g., CPT, OPT) but would need H-1B visa sponsorship within a few years of employment in order to maintain employment eligibility.
Benefits:
  • Medical, Dental and Vision Insurance - START DAY ONE!
  • Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
  • Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
  • Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
  • Mental health benefits including coaching and therapy sessions
  • Tuition Reimbursement for qualifying employees
  • Employee Ambassador preferred banking products

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.
#dice

Zions Bank logo

About Zions Bank

Sourced by ZipRecruiter

Zions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year since 2013, as Best Employer from Utah's Best of State, among the Best Places to Work in Idaho, and "among the Salt Lake Tribune's Top Workplaces. Make the leap into a new era of banking. Let us transform your career.

Industry

Commercial banking

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1873

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