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Change Manager Jobs in Delaware (NOW HIRING)

J.P. Morgan

Lead Technical Program Manager

Wilmington, DE

$125K - $162K/yr

  • Medical

  • Retirement

Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages ...

JPMorgan Chase & Co

Lead Technical Program Manager

Wilmington, DE · On-site

$125K - $162K/yr

  • Medical

  • Retirement

Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages ...

JP Morgan Chase

Lead Technical Program Manager

Wilmington, DE

$125K - $162K/yr

  • Medical

  • Retirement

Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements * Effectively manages ...

Republic Services

Ops Manager MRF

New Castle, DE · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager oversees change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the operations of the business unit. PRINCIPAL ...

Republic Services

Ops Manager MRF

New Castle, DE

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Operations Manager oversees change management initiatives to introduce and sustain new processes that contribute to the growth and durability of the operations of the business unit. PRINCIPAL ...

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Change Manager information

See Delaware salary details

$12

$56

$81

How much do change manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for change manager in Delaware is $56.15, according to ZipRecruiter salary data. Most workers in this role earn between $44.04 and $70.72 per hour, depending on experience, location, and employer.

What degree do you need to be a change manager?

Change managers typically hold a bachelor's degree in fields such as business, management, or organizational development. Many also pursue certifications like Prosci or ACMP to enhance their skills and credibility in change management processes.

What are the key skills and qualifications needed to thrive as a change manager, and why are they important?

To thrive as a Change Manager, you need expertise in change management methodologies, project management, and organizational development, often supported by a relevant degree and certifications such as Prosci or ACMP. Familiarity with tools like change impact assessment software, project management platforms (e.g., Jira, Asana), and data analytics is typical. Strong communication, stakeholder engagement, and problem-solving skills set exceptional Change Managers apart. These competencies enable effective navigation of organizational transitions, ensuring initiatives are adopted smoothly and business goals are met.

What does a change manager do?

A Change Manager is responsible for overseeing and guiding the process of organizational change, ensuring that business transformations are implemented smoothly and with minimal disruption. They work to manage the human, technological, and process aspects of change initiatives, such as new software rollouts or restructuring efforts. Their key tasks include assessing change impacts, developing communication plans, training staff, and monitoring the effectiveness of change initiatives to achieve desired outcomes.

What are some common challenges a change manager faces when implementing new processes, and how can they be addressed?

Change Managers often encounter resistance from employees who are accustomed to existing workflows, as well as communication gaps between different departments. To address these challenges, it’s important to engage stakeholders early, provide clear and consistent communication, and offer training or support as needed. Building strong relationships across teams and demonstrating the benefits of the proposed changes can also help to foster buy-in and minimize disruption.

What is a change manager?

A change manager provides a business with a systematic approach to organizational or technological transitions. As a change manager, your job duties include collaborating with project managers and project teams, setting up change management processes, and implementing strategies to help make necessary changes successful. You also oversee change requests, work to control the change process, and help users accept and adapt to the transition. Another aspect of your job is to thoroughly document changes, both for future reference and in case audits or rollbacks take place.

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Change Manager jobs near you
Infographic showing various Change Manager job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $116,791 per year, or $56.1 per hour.

Digital Marketing Delivery Manager-Vice President

JPMorgan Chase & Co.

Wilmington, DE • On-site

Full-time

Medical, Retirement

Re-posted 3 days ago

JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 495 frontline employees who took The Breakroom Quiz

71st of 171 rated banks

Job description


Chase relies on digital marketing as a key strategic channel in driving acquisition, branding, and cross-sell opportunities to millions of customers across a suite of consumer banking products.
As a Digital Marketing Delivery Manager-Vice President on the Marketing Execution team, you will help teams deliver outcomes by removing obstacles, improving ways of working, and enabling clear communication across stakeholders. You will proactively identify risks and dependencies, drive alignment on priorities, and support continuous improvement to help the team consistently meet its goals. You will also play a key role in enabling automation and AI-related initiatives-helping teams identify opportunities to streamline processes, reduce manual effort, and improve reliability through automation. You will support the adoption and delivery of AI-enabled capabilities by coordinating cross-functional efforts, ensuring appropriate governance and controls, and helping teams integrate these initiatives into their delivery plans.
Job Responsibilities:
  • Partner with functional managers and strategy owners to align delivery objectives, release goals, scope, and dependencies.
  • Own end-to-end delivery of digital owned-channel releases and deployments (plan, execute, validate, and follow up).
  • Lead project/campaign execution, monitoring, and control using Agile principles.
  • Manage planned/unplanned change, risks, issues, and dependencies to improve predictability and speed to delivery.
  • Coordinate internal and external stakeholders to maintain transparency, manage expectations, and address needs.
  • Adapt to shifting senior-leadership priorities while minimizing disruption and maintaining productivity.
  • Lead change management for releases and process improvements (adoption, communications, readiness, and training/enablement).
  • Build deep process and SME knowledge to remove impediments and support timely risk/issue resolution.
  • Produce clear status reporting and metrics; use insights to drive action, improve throughput, and support decisions.
  • Champion automation and AI-enabled improvements to reduce manual effort and improve quality and reliability.
  • Maintain release governance and compliance (tollgates/checkpoints, deliverables, release calendar accuracy, and audit readiness) while fostering a collaborative, continuously improving, growth-mindset team.

Required qualifications, capabilities and skills:
  • Bachelor's degree (or equivalent experience), in Information Systems, Business, Marketing, or a related field.
  • Strong understanding of Agile values and principles; demonstrated ability to apply Agile practices to drive predictable delivery in fast-paced, complex environments.
  • Experience managing end-to-end delivery and releases/deployments with a strong focus on execution, risk/issue management, and stakeholder alignment.
  • Familiarity with marketing channel delivery and campaign management concepts and workflows.
  • Proven stakeholder management skills, with the ability to communicate clearly and influence across technical and non-technical audiences, including senior leadership.
  • Demonstrated ability to lead change management for releases and process improvements, including communications, readiness, adoption, and enablement.
  • Strong analytical and reporting capabilities, including defining, tracking, and communicating meaningful delivery metrics and status.
  • Highly organized and detail-oriented; ability to multitask, prioritize, and adapt quickly to changing requirements.
  • Strong aptitude for learning new tools and processes; advanced working knowledge of Microsoft Office (Excel, Word, PowerPoint, Visio) and SharePoint.
  • Excellent interpersonal skills and a collaborative, proactive approach to problem-solving.
  • Experience with Salesforce Marketing Cloud (SFMC) and/or customer decisioning engines (e.g., next-best-action/decisioning platforms) to support campaign execution and personalization.

Preferred qualifications, capabilities and skills:
  • Demonstrated ability to influence and enable teams (formal or informal leadership), including coaching, mentoring, and driving alignment and accountability without direct authority.
  • Experience identifying and driving automation opportunities and/or supporting AI-enabled initiatives that improve workflow efficiency, quality, or reliability.
  • Background in digital marketing, customer research, and/or analytics.
  • Experience presenting to clients, executives, or decision-makers to align on priorities and gain buy-in for delivery plans and improvements.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Marketing & Communications teams shape the firm's brand and protect and grow the firm's excellent reputation across the world. They deepen relationships with customers through shared passions with a best in class portfolio of partnerships including Madison Square Garden, The Chase Center & the US Open. Through the use of data and analytics, they create and deliver marketing campaigns or servicing messages through Chase.com, the mobile app, and paid media channels based on what is best for the customer.

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