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Change Management Jobs in Springfield, OR (NOW HIRING)

RRI West Management LLC

Housekeeper

Springfield, OR

$17 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The company manages hotels in 20 different states. Our HomeTowne properties were renovated in 2018 ... Remove and replace dirty linens and terry, change and make beds * Thoroughly clean bathrooms, sinks ...

ANCHOR POINT MANAGEMENT GROUP

Shift Lead

Sweet Home, OR · On-site

$15.46 - $17/hr

... change from time to time. The Company and their afiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This is intended to describe the ...

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All JobsChange Management JobsChange Management Jobs in Springfield, OR

Change Management information

See Springfield, OR salary details

$11

$75

$124

How much do change management jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for change management in Springfield, OR is $75.39, according to ZipRecruiter salary data. Most workers in this role earn between $57.98 and $89.81 per hour, depending on experience, location, and employer.

What is change management?

Change management is a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state. It involves preparing, supporting, and helping employees adapt to organizational changes such as new technologies, processes, or company structures. Effective change management minimizes resistance, maximizes engagement, and ensures that changes are implemented smoothly and achieve intended outcomes. Professionals in this field often use specific frameworks and tools to guide change initiatives and track their success.

What is a change management job?

Change management jobs are consulting or in-house positions that deal with helping an organization or company implement changes in systems engineering or business practices, such as changes in organizational structure and information technology use. Some change management specialists analyze a company’s current practices, advise the company on ways to improve, conduct assessments on how to implement the changes, and help workers deal with the transition. Others, such as change managers, provide support during the changes and oversee the implementation of the changes.

How does a change management professional typically collaborate with other departments during organizational transitions?

Change Management professionals work closely with a variety of departments—including HR, IT, Operations, and Communications—to ensure changes are communicated effectively and implemented smoothly. They often facilitate cross-functional meetings, gather feedback, and tailor strategies to address the unique concerns of each team. Building relationships and fostering open communication are key to overcoming resistance and ensuring alignment across the organization. This collaborative approach helps drive successful adoption of new processes or technologies.

What are the key skills and qualifications needed to thrive in change management, and why are they important?

To thrive in Change Management, you need a strong background in organizational development, project management, and communication, often supported by a relevant degree and experience in leading change initiatives. Familiarity with change management frameworks (like ADKAR or Prosci), project management software, and certifications such as Prosci or PMP are commonly required. Excellent interpersonal skills, emotional intelligence, and resilience help professionals guide teams through transitions and overcome resistance. These skills ensure smooth adoption of new processes and technologies, minimizing disruption and maximizing organizational success.

What is the difference between Change Management vs Business Analyst?

AspectChange ManagementBusiness Analyst
Primary FocusManaging organizational change processesAnalyzing business needs and solutions
Required SkillsChange strategies, communication, stakeholder engagementRequirements gathering, process modeling, data analysis
Work EnvironmentProject teams, organizational settingsBusiness units, IT departments
CertificationsProsci, ACMP certificationsCBAP, PMI-PBA

While Change Management focuses on guiding organizations through change initiatives, Business Analysts analyze business processes and requirements to support project solutions. Both roles often collaborate but serve distinct functions within projects and organizational transformation.

Is change management a good career?

Change management is a viable career that involves helping organizations implement new processes, technologies, or strategies effectively. It requires skills in communication, leadership, and project management, often supported by certifications like Prosci or ACMP. The role offers opportunities across various industries and can lead to senior management positions.

What do you do in change management?

Change management professionals plan, implement, and oversee organizational changes to ensure smooth transitions and minimize resistance. They analyze the impact of changes, communicate effectively with stakeholders, and use tools like change management frameworks to support adoption. Certification in change management methodologies, such as Prosci or ADKAR, is often beneficial.

What qualifications do I need to be a change management professional?

Change management professionals typically need a bachelor's degree in business, management, or a related field. Certifications such as Prosci Change Management Certification or PMI's Project Management Professional (PMP) can enhance credibility, and strong skills in communication, leadership, and problem-solving are essential for success in this role.
More about Change Management jobs

What cities near Springfield, OR are hiring for Change Management jobs?

Cities near Springfield, OR with the most Change Management job openings:

Change Management jobs near you
Infographic showing various Change Management job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $156,819 per year, or $75.4 per hour.

Customer Experience Operations Analyst

World Wide Technology

Eugene, OR • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

87th of 224 rated it services

Job description

Why WWT?

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Customer Experience Team and why join?

WWT's Customer Experience (CX) -- Software Lifecycle team is focused on our customers first, partnering with them to ensure we understand their goals, then applying the efforts necessary to achieve those goals. It is a rewarding way to ensure that our relationships continue to foster quality business outcomes and our customers view us as their strategic advisors.

CX is also a thriving area of growth for many companies who are making the shift from transactional sales models to supporting recurring revenue. Customer Experience has become a key driver to ensuring that any customer who commits to a contract with a vendor sees success and continues to renew that business. This industry trend towards recurring revenue models makes WWT Customer Experience -- Software Lifecycle an area of great opportunity for potential candidates.

What will you be doing?

As the Customer Experience Operations Analyst, your key areas of focus will be:

  • Gainsight administration
  • Customer digital journey mapping

As the internal team administrator for the Gainsight platform, you will customize and configure it to align with our unique business processes and customer engagement strategies. The role will focus on analyzing and optimizing functionality to drive customer success and data integrity. Utilizing data-driven insights and feedback, you will map our digital touchpoints to enhance automation, scale and overall user experience. Additionally you will train team members on proper procedures within Gainsight.

Responsibilities:

Gainsight Admin

  • Configure and maintain Gainsight platform to optimize customer lifecycle management.

o Journey Orchestrator

o Data Designer

o Rule Management/Creation

o Reporting Accuracy

o Dashboard

o Develop periodic surveys and measure success

  • Collaborate with cross-functional teams to implement and customize Gainsight functionalities as per business requirements.
  • Utilize Gainsight data to derive insights and contribute to the development of customer success strategies.

o Proactively look for tangible ways to improve our client’s and team’s experience with our tools or platforms

  • Gainsight How to guides and Best Practices

Digital Driver

  • Platform Management-Internal & External
  • Platform Template Design
  • Automated insight to drive data integrity and follow up action
  • Digital Journey Via Gainsight

o Digital Touchpoint

o Surveys

Communication

  • Weekly update communication
  • Gainsight change Management
  • Identify ways to promote CX and our successes to internal stakeholders

Qualifications:

  • Gainsight administration experience required.
  • Experience with any design or visualization SW.
  • Past work experience with Cisco, VMWare, Microsoft, Dell EMC and other OEMs.
  • Strong organization skills.
  • Operationally minded.
  • Capable of analyzing and deciphering data.
  • Ability to solve problems quickly and take a “common sense” approach to challenges.
  • Capability to perform comfortably within an ambiguous and quickly changing environment.
  • Self-driven, business minded, and goal orientated.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $65,000.00 to $80,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

If you have any questions or concerns about this posting, please email taposting@wwt.com

World Wide Technology is an Equal Opportunity Employer.

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