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Change Advisory Board Manager Jobs (NOW HIRING)

SHI

Change & Release Manager

Somerset, NJ

The role chairs the Change Advisory Board (CAB) and oversees release planning to ensure informed decision-making and operational stability. Role Description The Change & Release Manager provides ...

Inficare Technologies

Change Manager

Facilitate Change Advisory Board (CAB) and Emergency CAB (eCAB) meetings. * Ensure all changes ... Manage communication channels including email updates, dashboards, and incident summaries.

ASM Research

Change Management Engineer

Chair or support change advisory board meetings by preparing agendas, presenting high-risk changes ... Develop and maintain change management policies, procedures, templates, and communications to align ...

Sepsis Alliance

Member, Advisory Board

The Advisory Board is responsible for advising management and the Sepsis Alliance Board of ... A reasonable accommodation is a change in the way things are normally done which will ensure an ...

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How much do change advisory board manager jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for change advisory board manager in the United States is $64.48, according to ZipRecruiter salary data. Most workers in this role earn between $52.16 and $67.79 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Change Advisory Board Manager, and why are they important?

To thrive as a Change Advisory Board Manager, you need a strong background in IT service management, change control processes, and relevant experience with change management frameworks like ITIL. Familiarity with ITSM tools such as ServiceNow, BMC Remedy, or Jira, as well as ITIL certification, is often required. Exceptional communication, stakeholder management, and decision-making skills help facilitate consensus and smooth the change approval process. These skills are crucial to ensure effective risk assessment, minimize service disruptions, and maintain organizational alignment during change initiatives.

What are some common challenges faced by Change Advisory Board Managers when coordinating across multiple departments?

Change Advisory Board Managers often encounter challenges related to aligning priorities and schedules among various departments, each with their own objectives and constraints. Ensuring clear communication and minimizing resistance to change can require skilled facilitation and negotiation, especially when changes impact critical systems or workflows. Additionally, managing documentation, tracking approvals, and maintaining compliance with organizational policies are essential tasks that demand attention to detail and strong organizational skills. Building strong relationships and fostering a culture of collaboration can greatly help in overcoming these challenges.

What is a Change Advisory Board Manager?

A Change Advisory Board (CAB) Manager is responsible for coordinating and facilitating the activities of the Change Advisory Board within an organization. This role ensures that proposed changes to IT systems or processes are reviewed, evaluated for risks, and approved or rejected by the appropriate stakeholders. The CAB Manager schedules meetings, prepares agendas, documents decisions, and communicates outcomes to relevant parties. Their work helps maintain stability in IT environments while enabling necessary changes to be implemented effectively and safely.

What is the difference between Change Advisory Board Manager vs Change Manager?

AspectChange Advisory Board ManagerChange Manager
Primary RoleFacilitates and manages the Change Advisory Board to review and approve changesPlans, coordinates, and implements change processes across projects
FocusGovernance and decision-making for change approvalExecution and management of change activities
CertificationsITIL certifications often requiredITIL certifications often required
Work EnvironmentCollaborates with stakeholders, change advisory board membersWorks with project teams, stakeholders, and clients

The Change Advisory Board Manager primarily oversees the governance process, facilitating the Change Advisory Board to review and approve changes. In contrast, the Change Manager focuses on planning and executing change initiatives. Both roles often require ITIL certifications and operate within IT service management environments, but their core responsibilities differ in governance versus execution.

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Change Advisory Board Manager jobs near you
Infographic showing various Change Advisory Board Manager job openings in the United States as of July 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $134,114 per year, or $64.5 per hour.

Change & Release Manager

SHI

Somerset, NJ

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.But the heartbeat of SHI is our employees - all 7,000 of them.If you join our team, you'll enjoy:

  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

  • Continuous professional growth and leadership opportunities.

  • Health, wellness, and financial benefits to offer peace of mind to you and your family.

  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job SummaryThe Change & Release Manager is responsible for building and maintaining a structured Change Management and Release Management framework to govern the full lifecycle of IT changes and releases. This role ensures changes and deployments are evaluated, approved, scheduled, and executed with minimal risk and disruption to the business. The role chairs the Change Advisory Board (CAB) and oversees release planning to ensure informed decision-making and operational stability.

Role Description

The Change & Release Manager provides leadership and oversight for IT change and release processes, ensuring alignment with governance standards, operational requirements, and organizational objectives.

Governance & Process Ownership

  • Build and maintain Change Management and Release Management governance models.

  • Develop, implement, and enforce policies, procedures, and standards.

  • Govern change types (Standard, Normal, and Emergency) and release types (Major, Minor, and Hotfix).

  • Ensure adherence to audit, compliance, and governance requirements.

Change & Release Lifecycle Management

  • Manage the end-to-end lifecycle of IT changes and releases.

  • Ensure all requests satisfy documentation, risk assessment, and testing requirements.

  • Maintain release calendars and change schedules.

  • Coordinate and manage the bundling of changes into planned releases.

CAB & Release Coordination

  • Lead Change Advisory Board (CAB) and Emergency Change Advisory Board (eCAB) meetings.

  • Facilitate release readiness reviews.

  • Align Change Management, Release Management, Incident Management, and Problem Management processes.

  • Resolve scheduling conflicts, dependencies, and operational risks.

Deployment & Execution Oversight

  • Oversee production deployments and release execution activities.

  • Validate rollback and backout plans before implementation.

  • Monitor releases and coordinate issue response activities.

  • Partner with Incident Management teams to address failed changes and deployment-related incidents.

Continuous Improvement & Reporting

  • Define and monitor key performance indicators (KPIs) and key risk indicators (KRIs), including change failure rates, release success rates, and emergency change activity.

  • Develop and maintain reporting, metrics, and dashboards.

  • Conduct post-implementation reviews to identify lessons learned and improvement opportunities.

  • Drive IT Service Management (ITSM) process maturity and continuous improvement initiatives.


Behaviors and Competencies

  • Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.

  • Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

  • Digital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results.

  • Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

  • Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization's needs.

  • Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

  • Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.

  • Project and Goal Focus: Can create new strategies or visions to enhance project focus and goal achievement.

  • Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.

  • Technical Expertise: Can demonstrate a high level of technical expertise in a specified area and can serve as a resource for others.


Skill Level Requirements

  • Strong understanding of ITIL processes, including Change Management, Release Management, Incident Management, and Problem Management.

  • Experience utilizing ServiceNow Change and Release Management modules.

  • Proven ability to lead CAB/eCAB meetings and facilitate governance forums.

  • Strong stakeholder management and leadership capabilities.

  • Excellent verbal and written communication skills.

  • Analytical mindset with a focus on metrics, reporting, risk management, and continuous improvement.

  • Ability to work effectively in global, cross-functional environments


Other Requirements

  • Bachelors Degree or equivalent work experience required

  • 10+ years of experience in Change Management, Release Management, IT Service Management (ITSM), or related governance roles.

  • Experience working within global, cross-functional organizations.

  • Bachelor's degree in Information Technology, Business, or a related field.

  • Ability to travel 20%

Certification

  • ITIL certification is strongly desired.

Preferred

  • Project Management experience.

  • Agile methodology experience.

The estimated annual pay range for this position is $100,000 - $150,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

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