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Certification Program Manager Jobs in Raleigh, NC

GRAIL

Quality CAPA Program Manager #4693

Durham, NC · On-site +1

Lead GRAIL's CAPA program within the Quality Management System (QMS), including planning and ... ASQ Certified Quality Auditor, Certified Quality Engineer, or similar preferred. * Experience using ...

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Certification Program Manager information

See Raleigh, NC salary details

$37.4K

$104.5K

$152.6K

How much do certification program manager jobs pay per year?

As of May 29, 2026, the average yearly pay for certification program manager in Raleigh, NC is $104,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,300.00 and $128,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Certification Program Manager, and why are they important?

To thrive as a Certification Program Manager, you need strong project management abilities, experience with credentialing or certification standards, and a relevant degree such as in education, business, or a related field. Familiarity with Learning Management Systems (LMS), exam administration platforms, and often certification such as PMP or CAE is highly valuable. Excellent organizational skills, stakeholder communication, and attention to detail set top performers apart in this role. These competencies ensure the effective development, maintenance, and delivery of certification programs that meet industry standards and stakeholder needs.

What are some common challenges faced by Certification Program Managers, and how can they be addressed?

Certification Program Managers often encounter challenges such as keeping certification content current with industry standards, coordinating with diverse stakeholders, and managing multiple projects simultaneously. Staying proactive by regularly reviewing certification requirements, fostering strong communication channels with subject matter experts, and using project management tools can help address these challenges. Additionally, building relationships with industry partners and participants is key to ensuring the program remains relevant and respected.

What does a Certification Program Manager do?

A Certification Program Manager oversees the development, implementation, and maintenance of certification programs within an organization. They ensure that certification standards meet industry requirements and manage the process of testing and credentialing individuals. This role often involves collaborating with subject matter experts, managing budgets, and maintaining compliance with industry regulations. Certification Program Managers also analyze program effectiveness and make improvements to keep certifications relevant and valuable.

What is the difference between Certification Program Manager vs Certification Specialist?

AspectCertification Program ManagerCertification Specialist
CredentialsProject management certifications (e.g., PMP), industry-specific certificationsCertification-specific knowledge, industry certifications, sometimes project management credentials
Work EnvironmentOversees multiple certification programs, manages teams, strategic planningFocuses on administering and maintaining certification processes, supporting candidates
Employer & Industry UsageUsed in organizations offering or managing certification programs across industriesCommon in certification bodies, testing centers, and organizations with certification offerings

The Certification Program Manager typically oversees the entire certification program, including strategy and team management, while the Certification Specialist handles the day-to-day administration and support of certification processes. Both roles require industry knowledge and relevant certifications, but their scope and responsibilities differ.

What are popular job titles related to Certification Program Manager jobs in Raleigh, NC? For Certification Program Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Certification Program Manager jobs in Raleigh, NC look for? The top searched job categories for Certification Program Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Certification Program Manager jobs? Cities near Raleigh, NC with the most Certification Program Manager job openings:
Certification Program Manager jobs near you
Infographic showing various Certification Program Manager job openings in Raleigh, NC as of May 2026, with employment types broken down into 2% As Needed, 67% Full Time, 22% Part Time, 2% Temporary, and 7% Contract. Highlights an 89% Physical, and 11% Remote job distribution, with an average salary of $104,460 per year, or $50.2 per hour.
Program Manager, Leadership Development. 12 Month Contract.

Program Manager, Leadership Development. 12 Month Contract.

Duke Corporate Education

Durham, NC • On-site

Full-time, Contractor

Posted 21 days ago

Job description

Duke Corporate Education is seeking a Program Manager to support the delivery of leadership development programs for global clients, based in our Durham, NC office. This is a 12‑month fixed‑term contract role, created to provide additional delivery capacity in response to client demand.

The Program Manager plays a key role in coordinating and executing leadership development programs for large, multinational organizations. Working closely with clients, faculty, and internal delivery teams, the role focuses on ensuring programs are planned, managed, and delivered to a consistently high standard across both in‑person and virtual formats.

This is a hands‑on delivery role requiring strong coordination skills, attention to detail, and the ability to work effectively with globally distributed teams. The role requires full‑time, in‑office presence in Durham, NC and includes travel to support program delivery.

Key Responsibilities

Program Delivery and Coordination

  • Support the end‑to‑end execution of leadership development programs, including project plans, schedules, invoicing, contracting, and materials coordination
  • Track delivery milestones and dependencies to ensure programs are delivered on time and to plan
  • Coordinate program design meetings, logistics, and communications with clients and internal teams

On‑Site Program Support

  • Manage venue, hotel, and classroom logistics for in‑person programs
  • Coordinate on‑site materials and provide day‑to‑day delivery support during live programs

Virtual Program Support

  • Coordinate virtual program delivery logistics, including session setup, participant communications, and attendance tracking
  • Liaise with internal teams on learning materials, graphics, and module support

Client and Stakeholder Support

  • Build effective working relationships with clients, faculty, and internal stakeholders
  • Develop a working understanding of client objectives and program context
  • Identify delivery risks early and escalate issues appropriately to ensure smooth delivery

Budgeting and Administration

  • Track program expenses and materials to support accurate cost tracking and reconciliation
  • Support accurate billing, invoicing, and contract administration

Evaluation and Continuous Improvement

  • Review participant feedback and evaluation data
  • Prepare summary reports and contribute to internal debriefs and continuous improvement discussions

Knowledge and Process Management

  • Maintain and update program delivery documentation, templates, and internal knowledge resources

Business Development Support

  • Identify potential follow‑on opportunities during program delivery
  • Share delivery insights and best practices with colleagues across the business

Requirements

Bachelor’s degree with at least three years’ experience in a client‑facing role

  • Experience supporting professional education, leadership development, or learning programs preferred
  • Exposure to learning management systems or digital learning platforms is an advantage

Demonstrated project or program coordination experience

  • Ability to manage timelines, schedules, dependencies, and multiple workstreams simultaneously
  • Comfortable tracking expenses and delivery milestones
  • Project management certification or formal training is desirable but not required

Experience working in a structured, delivery‑focused environment

  • Familiarity with operating in fast‑paced, deadline‑driven settings
  • Strong attention to detail and follow‑through

Experience working with global or cross‑functional teams

  • Able to coordinate across time zones and work effectively with colleagues in different geographies

Strong stakeholder and communication skills

  • Confident working with clients, faculty, and internal teams
  • Clear, professional written and verbal communication

Strong organizational and teamwork skills

  • Able to prioritise workload, manage competing demands, and support team delivery goals