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Cdc Call Center Jobs (NOW HIRING)

GXO

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

High school diploma or equivalent * 1-year related experience preferably within a call center ... GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and ...

GXO Logistics

Customer Service Rep

La Porte, TX · On-site

$15 - $20.50/hr

High school diploma or equivalent 1-year related experience preferably within a call center ... GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and ...

Four Seasons Heath Care Center

CNA

Forman, ND · On-site

$20 - $25/hr

... Center has multiple openings for both full time and part time Certified Nursing Assistants. Call ... Per CDC Guidelines Qualifications: * CNA * CPR a plus, but can provide training Patient Type:

GXO Logistics

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

High school diploma or equivalent 1-year related experience preferably within a call center ... GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and ...

GXO Logistics

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

... within a call center environment • Strong customer service skills and the ability to ... GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and ...

GXO Logistics

Customer Service Rep

Des Moines, IA · On-site

$15.50 - $21.25/hr

... within a call center environment • Strong customer service skills and the ability to ... GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and ...

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Showing results 21-40

All JobsCdc Call Center Jobs

Cdc Call Center information

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$10

$17

$25

How much do cdc call center jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for cdc call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Cdc Call Center vs Cdc Customer Service Representative?

AspectCdc Call CenterCdc Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or office environment, customer-focused
Employer & Industry UsagePublic health agencies, government health departmentsPublic health organizations, government agencies
Common Search & ComparisonYesYes

The Cdc Call Center and Cdc Customer Service Representative roles share similar credentials, work environments, and industry usage. Both positions involve handling public inquiries related to health topics within government health agencies. The main difference lies in the specific job titles used by employers, but their responsibilities and requirements are closely aligned.

How does a CDC Call Center representative typically collaborate with public health experts and other departments during a health crisis?

CDC Call Center representatives work closely with public health experts, epidemiologists, and communication teams to ensure they provide accurate and up-to-date information to the public. During health crises, they may attend regular briefings, receive updated protocols, and relay urgent concerns or trends back to CDC officials. Effective collaboration ensures that callers receive consistent guidance and that emerging issues are quickly escalated to the appropriate teams. This cross-departmental communication is vital for maintaining public trust and ensuring a swift, coordinated response.

What are the key skills and qualifications needed to thrive as a CDC Call Center representative?

To thrive as a CDC Call Center Representative, you typically need a background in customer service, strong verbal communication skills, and knowledge of public health guidelines or medical terminology. Familiarity with call center phone systems, customer relationship management (CRM) software, and data entry tools is often required. Active listening, patience, and the ability to remain calm under pressure are vital soft skills for effectively assisting callers. These competencies are crucial for delivering accurate information, supporting public health initiatives, and ensuring a positive caller experience during high-stress situations.

What is a CDC Call Center?

A CDC Call Center is a contact center operated by the Centers for Disease Control and Prevention (CDC) that provides information, support, and guidance to the public, healthcare professionals, and other stakeholders on a wide range of public health topics. These call centers are especially active during public health emergencies, such as disease outbreaks, where they help answer questions, provide up-to-date information, and direct callers to relevant resources. CDC Call Center representatives are trained to deliver accurate, timely information based on CDC guidelines and protocols.
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What cities are hiring for Cdc Call Center jobs?

Cities with the most Cdc Call Center job openings:

What states have the most Cdc Call Center jobs?

States with the most job openings for Cdc Call Center jobs include:

What job categories do people searching Cdc Call Center jobs look for?

The top searched job categories for Cdc Call Center jobs are:

Cdc Call Center jobs near you
Infographic showing various Cdc Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Contact Center Support Rep (USPFS) - Day shift Monday - Fri 8:00am -8:00pm Saturdays 8:00am - 4:30pm

GXO Logistics

TX • Remote

$15.75 - $20.50/hr

Full-time

Re-posted 16 hours ago

GXO Logistics rating

7.1

Company rating: 7.1 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

204th of 362 rated logistics

Job description

Customer Contact Center Support Representative

GXO is seeking Customer Contact Center Support Representatives to respond to inbound phone calls, upsell/cross-sell additional items and resolve customer's issues.

 

Flexibility is REQUIRED to work a schedule between the hours: 

M-F 8am -8 pm; Sat 8am - 4:30pm***

 Responsibilities:

  • Respond to inbound contacts via phone, email and chat
  • Upsell and cross-sell additional items
  • Answer inquiries while maintaining and updating the customer database
  • Maintain a sense of urgency in responding to the customer's needs
  • Be creative and go above and beyond when assisting our customers
  • Accurate and efficient order entry and maintenance of customer files
  • Ask probing questions and overcome objections 

 

Qualifications:

  • High School Diploma or equivalent
  • 6 months of Customer Service experience (in person or over the phone)
  • Pleasant and professional telephone etiquette
  • Ability to adapt to the fast-paced internet environment
  • Problem-solving skills
  • PC literate and basic typing skills (at least 30 wpm)
  • Regular and punctual attendance is a must.
  • Flexible to work schedule between the following hours - Shift:  Monday - Friday  8 am - 8 pm; Sat 8 am - 4:30 pm CST

   

Preferred Personal Characteristics

  • Strong work ethic
  • Dependable
  • Ability to consistently follow through
  • Positive attitude
  • Self-motivated and able to work effectively without constant supervision
  • Team-oriented and able to work collaboratively
  • Effective communication and verbal skills 
  • Flexible and adaptable

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here. 

What GXO Logistics employees say

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About GXO Logistics

Sourced by ZipRecruiter

GXO Logistics, located in Greenwich, CT, US, is a global leader in the logistics industry. Specializing in innovative supply chain management, it operates across various sectors including e-commerce, food and beverage, technology, and retail. The company has cemented a notable reputation for providing top-notch outsourcing solutions that equip businesses to respond to market changes quickly and efficiently. Originally part of XPO Logistics, GXO, officially separated and spun off as a unique corporation in 2021, taking with it decades of expertise and a robust client roster. Their mission is to propel businesses forward with cutting-edge logistics and transportation solutions while adhering to their core values of safety always, customer-centric, and inclusive.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US

Year founded

2021

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