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Cdc Call Center Jobs in Georgia (NOW HIRING)

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Cdc Call Center information

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$9

$15

$21

How much do cdc call center jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for cdc call center in Georgia is $15.12, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $16.25 per hour, depending on experience, location, and employer.

What is a CDC Call Center?

A CDC Call Center is a contact center operated by the Centers for Disease Control and Prevention (CDC) that provides information, support, and guidance to the public, healthcare professionals, and other stakeholders on a wide range of public health topics. These call centers are especially active during public health emergencies, such as disease outbreaks, where they help answer questions, provide up-to-date information, and direct callers to relevant resources. CDC Call Center representatives are trained to deliver accurate, timely information based on CDC guidelines and protocols.

What are the key skills and qualifications needed to thrive as a CDC Call Center representative?

To thrive as a CDC Call Center Representative, you typically need a background in customer service, strong verbal communication skills, and knowledge of public health guidelines or medical terminology. Familiarity with call center phone systems, customer relationship management (CRM) software, and data entry tools is often required. Active listening, patience, and the ability to remain calm under pressure are vital soft skills for effectively assisting callers. These competencies are crucial for delivering accurate information, supporting public health initiatives, and ensuring a positive caller experience during high-stress situations.

How does a CDC Call Center representative typically collaborate with public health experts and other departments during a health crisis?

CDC Call Center representatives work closely with public health experts, epidemiologists, and communication teams to ensure they provide accurate and up-to-date information to the public. During health crises, they may attend regular briefings, receive updated protocols, and relay urgent concerns or trends back to CDC officials. Effective collaboration ensures that callers receive consistent guidance and that emerging issues are quickly escalated to the appropriate teams. This cross-departmental communication is vital for maintaining public trust and ensuring a swift, coordinated response.

What is the difference between Cdc Call Center vs Cdc Customer Service Representative?

AspectCdc Call CenterCdc Customer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall center setting, fast-paced, team-orientedCall center or office environment, customer-focused
Employer & Industry UsagePublic health agencies, government health departmentsPublic health organizations, government agencies
Common Search & ComparisonYesYes

The Cdc Call Center and Cdc Customer Service Representative roles share similar credentials, work environments, and industry usage. Both positions involve handling public inquiries related to health topics within government health agencies. The main difference lies in the specific job titles used by employers, but their responsibilities and requirements are closely aligned.

Is working for the CDC a good job?

Working as a CDC call center employee involves handling public inquiries related to health and safety, often requiring strong communication skills and knowledge of public health protocols. The job can offer stable employment, benefits, and opportunities for professional development in a government setting.

What are popular job titles related to Cdc Call Center jobs in Georgia?

For Cdc Call Center jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Cdc Call Center jobs in Georgia look for?

The top searched job categories for Cdc Call Center jobs in Georgia are:

What cities in Georgia are hiring for Cdc Call Center jobs?

Cities in Georgia with the most Cdc Call Center job openings:

Cdc Call Center jobs near you
Infographic showing various Cdc Call Center job openings in Georgia as of September 2026, with employment types broken down into 40% Full Time, 20% Part Time, 20% Contract, and 20% Nights. Highlights an 80% In-person, and 20% Remote job distribution, with an average salary of $31,459 per year, or $15.1 per hour.

Infection Prevention/Education Nurse

Homerville, GA • On-site

Riverbrook Healthcare Center
See more jobs at Riverbrook Healthcare Centerexternal

$60 - $80/hr

Other

Posted 6 days ago

Job description

Riverbrook Health care is hiring an Infection Prevention/Education Nurse is responsible for the development, direction, implementation, management and operation of the infection prevention, education and QAPI programs.

The facility IP Nurse conducts ongoing staff development, training and quality assurance performance improvement monitoring to insure adherence with the organizational standards, CDC, and the state and federal LTC regulations.

This is a Full Time, M-F position that also includes call rotation. The IP Nurse must be Infection Prevention certified or be able to obtain within 30 days of employment. Other duties, if required, will be discussed during the interview process.

*Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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