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Cci Call Center International Jobs (NOW HIRING)

MDS Communications

Call Center Agent

Mesa, AZ · On-site

$16.15 - $17.65/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

MMC Group LP

Be Seen First

Call Center Representative

Nashville, TN · On-site

$17/hr

This position is ideal for candidates with recent call center, customer service, HR, or benefits ... locations, and some international locations. We appreciate your interest in reviewing this ...

Posted today

AFCO LLC

Call Center Operator - All Shifts

Bethesda, MD · On-site

$23/hr

... international health organizations and healthcare practitioners. Call Center Services employees are classified as "essential personnel" by the Department of Health and Human Services. · Follows NIH ...

MDS Communications

Call Center Sales Agent

Mesa, AZ

$16.15 - $17.65/hr

Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ... the call center. The opportunity to advance to management positions, Inbound Donor Services ...

MDS Communications

Call Center Representative

Tampa, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

MDS Communications

Call Center Representative

El Paso, TX · Remote

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

MDS Communications

Call Center Representative

Orlando, FL · Remote

$15 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

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Cci Call Center International information

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How much do cci call center international jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for cci call center international in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is CCI Call Center International?

CCI Call Center International is a business process outsourcing (BPO) company that specializes in providing call center services to clients around the world. They handle a variety of customer service, technical support, sales, and back-office functions for businesses in different industries. CCI Call Center International offers both inbound and outbound call services, using trained agents to ensure quality customer interactions and satisfaction. The company typically utilizes advanced technology and multilingual staff to meet the diverse needs of its clients.

What are the key skills and qualifications needed to thrive as a call center agent at CCI Call Center International?

To thrive as a Call Center Agent at CCI Call Center International, you need excellent communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center telephony, and customer service software is often required. Strong problem-solving skills, patience, and a positive attitude help agents excel in handling diverse customer interactions. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the call center.

What are some common challenges faced by agents at CCI Call Center International, and how can they be addressed?

Agents at Cci Call Center International often encounter challenges such as managing high call volumes, handling difficult customer interactions, and adapting to rapidly changing procedures or technologies. To address these, the company typically provides comprehensive training, ongoing coaching, and access to a supportive team environment. Developing strong communication skills and resilience, as well as staying updated with company protocols, can help agents succeed and reduce stress. Additionally, seeking feedback and collaborating with colleagues can lead to continuous improvement and career advancement.

What is the difference between Cci Call Center International vs Customer Service Representative?

AspectCci Call Center InternationalCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, technical supportCustomer support, sales, technical assistance

Both roles involve customer interaction via phone or online, often requiring similar credentials. Cci Call Center International typically refers to a specific company or organization, while Customer Service Representative is a general job title across many companies. The main difference lies in the employer and specific training provided, but both roles focus on delivering customer support in call center environments.

More about Cci Call Center International jobs

What cities are hiring for Cci Call Center International jobs?

Cities with the most Cci Call Center International job openings:

What job categories do people searching Cci Call Center International jobs look for?

The top searched job categories for Cci Call Center International jobs are:

Cci Call Center International jobs near you
Infographic showing various Cci Call Center International job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Agent

MDS Communications

Mesa, AZ • On-site

$16.15 - $17.65/hr

Full-time

Medical, PTO

Re-posted 6 days ago

Job description

Job DetailsLevel: EntryJob Location: AZ - Mesa, AZ 85210Education Level: Not SpecifiedSalary Range: $16. 15 - $17. 65 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$16.15-$17.65 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to transition to working from home after you have established yourself in the call center.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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