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Ccaas Jobs in Georgia (NOW HIRING)

Sangoma

Software Engineering Manager - UCaaS (Remote)

Atlanta, GA · On-site

$100 - $130/hr

  • Medical

  • Dental

  • Vision

  • Retirement

From UCaaS and CCaaS to VoIP and hybrid communications, we power the conversations that drive growth for organizations of every size. We are builders, partners, and problem solvers. We move with ...

Sangoma

IT End User Support Manager - Remote US

Atlanta, GA · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

... CCaaS, VoIP, connectivity, and managed services to businesses worldwide. As Sangoma continues to grow through innovation, acquisitions, and platform consolidation, we remain focused on delivering ...

Axon

Sr. Team Lead, Technical Support (Fusus)

Atlanta, GA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in Axon applications (Salesforce, MS Dynamics, JIRA, Vonage CCaaS * 5 years' experience troubleshooting network issues in a hardware/software environment * Preference will be given to ...

United Airlines

Dynamics 365 Enterprise AI Architect

Atlanta, GA · Remote

$119K - $170K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Define and own the end-to-end enterprise architecture for a Microsoft-native CCaaS and Customer Engagement platform spanning Dynamics 365 Customer Service, Dynamics 365 Sales, and the broader ...

Sangoma

Payroll & HRIS Coordinator

Atlanta, GA · Hybrid

$50K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Our solutions span UCaaS, CCaaS, connectivity, and security services, delivered across cloud, hybrid, and on-premise environments. We help organizations around the world communicate and collaborate ...

Axon

Sr. Team Lead, Technical Support (Fusus)

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience in Axon applications (Salesforce, MS Dynamics, JIRA, Vonage CCaaS * 5 years' experience troubleshooting network issues in a hardware/software environment * Preference will be given to ...

CapTech Consulting

Lead Power Platform Developer

Atlanta, GA · On-site

$56.75 - $74.25/hr

  • Medical

  • Retirement

  • PTO

Experience utilizing CCaaS or Omnichannel. * Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. * Experience with hands-on development in Java ...

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Showing results 21-40

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Ccaas information

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How much do ccaas jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ccaas in Georgia is $15.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $15.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the CCaaS position, and why are they important?

To thrive in a CCaaS (Contact Center as a Service) specialist role, you need a solid understanding of contact center operations, cloud-based communications platforms, and customer service processes, often supported by relevant IT or business degrees. Familiarity with tools like Salesforce, Genesys, Five9, NICE inContact, and certifications in cloud or contact center technologies are highly valuable. Excellent communication skills, analytical abilities, and problem-solving aptitude help professionals excel in collaborating with teams and improving customer experiences. These skills are crucial to optimizing contact center performance and ensuring seamless integration of CCaaS solutions to meet business objectives.

What are the typical daily responsibilities of a CCaaS specialist?

As a CCaaS specialist, your daily tasks include managing and configuring cloud-based contact center platforms, troubleshooting technical issues, and supporting end-users to ensure smooth operations. You might also be involved in analyzing performance metrics, suggesting optimizations, and assisting with the implementation of new features or integrations. Collaboration with IT teams, customer service managers, and third-party vendors is common to ensure the CCaaS solution aligns with business goals. This dynamic role offers an excellent opportunity to develop both technical and customer-facing skills in a rapidly evolving environment.

What is a CCaaS?

A CCaaS (Contact Center as a Service) job typically involves managing cloud-based customer communication platforms that enable businesses to handle customer interactions efficiently. Roles in this field include customer support specialists, implementation engineers, and solutions architects who help deploy and maintain CCaaS solutions. Responsibilities can include integrating systems, optimizing workflows, and ensuring a seamless customer experience. These jobs often require knowledge of cloud contact center platforms, technical support, and customer service best practices.

What are popular job titles related to Ccaas jobs in Georgia?

For Ccaas jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ccaas jobs in Georgia look for?

The top searched job categories for Ccaas jobs in Georgia are:

Ccaas jobs near you
Infographic showing various Ccaas job openings in Georgia as of August 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution, with an average salary of $31,558 per year, or $15.2 per hour.

Northwest GA - Enterprise Account Director

Accelecom

Dalton, GA • On-site, Remote

Full-time

Posted 8 days ago

Job description

ob Description: Enterprise Account Director - Northwest GA
Position Title: Enterprise Account Director - Northwest GA
Location: Dalton GA, Rome GA or Cartersville GA
Reports To: Chief Sales Officer
Employment Type: Full-Time
Job description
Accelecom is currently seeking a full-time exempt Account Director responsible for selling into the Regional Enterprise / Mid Markets segment across Northwest Georgia (Dalton, Rome, Cartersville and others). We are looking for people who share our passion for success through a consultative selling approach, a focus on superior customer service and helping Regional Enterprises solve business problems. As a Sales Professional, this position will be responsible for identifying, developing and closing new business with Prospects / New Logos across an assigned region. The successful candidate will be a "Hunter" (vs. "Farmer" or Account Manager) and expected to deeply understand our customers' business, be able to craft unique solutions, and secure orders.
The Sales Representative will be responsible for developing & executing sales strategies across the Healthcare, Transportation, Manufacturing, Logistics & Technology Verticals and across the Mid Markets segment (ie: Clients with 5-50 locations across Georgia). Will have worked with partners and resellers in the region as well as with local municipalities.
Key Responsibilities:
Strategic Account Planning Experience:
  • Formulation & execution of Vertical, Market and Account GTM Plans
  • Development & execution of Customer Contact Plans
  • Identification & execution of upsell & cross-sell strategies

Product Knowledge & Experience:
  • Transport solutions (Dark Fiber, Wavelengths & Ethernet)
  • IP solutions (IP Transit, DIA & DDoS)
  • Managed Services Solutions (Mng Firewall/Router/WiFi/SD-WAN)
  • Voice Solutions (UCaaS & CCaaS)

Required Skills & Qualifications:
  • A Hunter mindset, skilled at creating and closing new opportunities
  • Sales experience: Minimum of 5-years
  • Established commercial and community relationships.
  • Strong analytical & technical skills
  • Strong interpersonal & communications skills
  • Strong relationship development skills
  • Ability to thrive in "start-up" environment / operate in the "grey"
  • Proven ability to manage multiple deliverables & meet deadlines
  • Track-record of meeting & exceeding annual sales quota
  • Strong problem-solving capabilities
  • Strong financial acumen
  • Strong collaboration skills Excellent presentation skills

Preferred Qualifications:
  • Minimum of 5 years of selling in Northwest GA
  • Minimum of 3 years of Telecom, Data Center or IT sales experience
  • Minimum of 2 years selling into the Regional Enterprise space
  • Minimum of 2 years selling into the Mid Markets segment
  • Knowledge of BANT, TAS and/or the Challenger Sales methodologies
  • Prior experience w/ Salesforce & the Microsoft Suite

Work Environment:
  • Remote work environment. Office visits as required.
  • Will require occasional travel (in support of Client meetings)

Apply