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Ccaas Engineer Jobs (NOW HIRING)

MEET THE TEAM The Partner Specialist Solutions Engineering team serves as the technical backbone for our CCaaS ecosystem, dedicated to empowering partners with the expertise needed to design and ...

$106K - $150K/yr

The Opportunity As a Manager, Product - CCaaS , you'll form close relationships with client ... You'll partner with engineering, delivery, product, and business leaders to shape contact center ...

CCaaS Business Analyst

Columbus, OH ยท On-site

$60 - $70/hr

Partner with solution architects, developers, QA teams, PMs, and vendors to clarify requirements ... CCaaS / Contact Center Operations * Requirements Gathering * Process Mapping * User Stories ...

Partner Solutions Engineer - CCaaS

Tampa, FL ยท On-site

$209K - $275K/yr

MEET THE TEAM The Partner Specialist Solutions Engineering team serves as the technical backbone for our CCaaS ecosystem, dedicated to empowering partners with the expertise needed to design and ...

Partner Solutions Engineer - CCaaS

Chicago, IL ยท On-site

$209K - $275K/yr

MEET THE TEAM The Partner Specialist Solutions Engineering team serves as the technical backbone for our CCaaS ecosystem, dedicated to empowering partners with the expertise needed to design and ...

Showing results 21-40

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Infographic showing various Ccaas Engineer job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution.

CCaaS-AWS Connect-Senior Engineer

Phoenix, AZ โ€ข On-site

$104K - $143K/yr

Full-time

Re-posted 28 days ago


Job description

Role Description
We are seeking a CCaaS-AWS Connect-Senior Engineer for a contract position, working on-site in Phoenix, AZ. In this role, you will design, develop, and maintain cloud-based contact center as a service (CCaaS) systems using AWS Connect. Daily responsibilities include software development, infrastructure management, implementing cloud solutions, database administration, and system optimization. You will collaborate with cross-functional teams to ensure the delivery of efficient and secure cloud environments while identifying opportunities for system improvements.
Qualifications
  • Experience with Agile development, Continuous Integration, and Continuous Delivery, including working knowledge of various tools in the CI/CD pipeline. DevOps and Observability. 
  • Experience with automated release management using GitHub Actions. 
  • Experience in architectural design and modeling should possess strong skills in designing and modeling complex systems and architectures. 
  •  Good understanding of data structures, algorithms, and design patterns 
  • Great written communication and documentation abilities 
  • Strong understanding of cloud security architecture and Encryption and OAuth. 
  • Looks proactively beyond the obvious for continuous improvement opportunities. 
  • Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. 
  • Excellent communication skills, with the ability to influence at all levels across functions, from both technical and non-technical perspectives alike.