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Casino Supervisor Jobs in Oklahoma (NOW HIRING)

Citizen Potawatomi Nation

Casino Cashier

Shawnee, OK

$12 - $18/hr

Prepare revenue intake report for supervisor's signature of approval at the end of each shift. NOTE ... casino industry. Knowledge of the characteristics of appropriate and inappropriate greetings ...

Citizen Potawatomi Nation

Casino Cashier

Shawnee, OK · On-site

$12 - $18/hr

Prepare revenue intake report for supervisor's signature of approval at the end of each shift. NOTE ... casino industry. Knowledge of the characteristics of appropriate and inappropriate greetings ...

Cherokee Casino

Lead Casino Custodian

Roland, OK · On-site

$17.75 - $23.25/hr

In addition to supervisory duties, this role also involves hands-on cleaning, basic equipment maintenance, and assisting guests with their needs. For more than two decades, Cherokee Casino has been ...

New

Downstream Casino Resort

Bartender

Quapaw, OK · On-site

Works well with other, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors * Provides personalized service and uses guest name * Resolve service ...

THUNDERBIRD CASINO

PLAYERS CLUB SUPERVISOR

Norman, OK · On-site

$15.50 - $21.25/hr

The Supervisor is responsible for customer service and the front desk and on the casino floor. The Supervisor will handle entry of players in the player tracking system, promotions for customers ...

Citizen Potawatomi Nation

Casino Housekeeper

Shawnee, OK · On-site

$14 - $16/hr

Make recommendations to supervisor regarding changes that may result in tangible savings to Grand Casino Hotel & Resort. Requirements FACTOR 1: KNOWLEDGE REQUIRED BY THIS POSITION * General knowledge ...

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Casino Supervisor information

See Oklahoma salary details

$24.9K

$70.9K

$151.9K

How much do casino supervisor jobs pay per year?

As of May 27, 2026, the average yearly pay for casino supervisor in Oklahoma is $70,871.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,300.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Casino Supervisor, and why are they important?

To thrive as a Casino Supervisor, you need in-depth knowledge of gaming regulations, casino operations, and supervisory experience, often supported by a high school diploma or relevant certifications. Familiarity with casino management systems, surveillance tools, and compliance software is typically required. Exceptional leadership, conflict resolution, and customer service skills help you manage staff and address patron concerns effectively. These abilities are crucial to maintain a safe, fair, and profitable gaming environment while ensuring regulatory compliance and guest satisfaction.

What are some common challenges faced by a Casino Supervisor and how can they be effectively managed?

Casino Supervisors often encounter challenges such as managing disputes between guests and staff, ensuring compliance with gaming regulations, and maintaining a high level of customer service in a fast-paced environment. Effective supervisors rely on strong communication and conflict resolution skills, as well as thorough knowledge of casino policies and procedures. Staying organized and proactive, regularly updating training, and fostering teamwork among staff are key strategies to address these challenges and ensure smooth casino operations.

What are Casino Supervisors?

Casino Supervisors are professionals responsible for overseeing the daily operations and staff within a casino. They ensure that all gaming activities comply with legal regulations and casino policies, handle customer disputes, and monitor gaming tables to detect any irregularities or cheating. Additionally, they supervise dealers and other floor staff, schedule shifts, and provide training when necessary. Their role is vital for maintaining a fair, safe, and enjoyable environment for both guests and employees.

What is the difference between Casino Supervisor vs Casino Dealer?

AspectCasino SupervisorCasino Dealer
Primary RoleOversees gaming operations, manages staff, ensures complianceOperates gaming tables, deals cards, interacts directly with players
Required CredentialsExperience in gaming, knowledge of casino regulations, sometimes supervisory certificationGaming license or certification, training in dealing procedures
Work EnvironmentManagement setting within casino, overseeing multiple tables or areasAt gaming tables, directly engaging with players
Employer & Industry UsageCasino management teams, gaming establishmentsCasino floors, gaming venues

The main difference between a Casino Supervisor and a Casino Dealer is that the supervisor manages gaming operations and staff, ensuring compliance and smooth functioning, while the dealer focuses on operating gaming tables and engaging directly with players. Both roles require specific certifications and are essential to casino operations, but they differ in responsibilities and daily activities.

What are popular job titles related to Casino Supervisor jobs in Oklahoma? For Casino Supervisor jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Casino Supervisor jobs in Oklahoma look for? The top searched job categories for Casino Supervisor jobs in Oklahoma are:
What are popular job titles related to Casino Supervisor jobs in OK? For Casino Supervisor jobs in OK, the most frequently searched job titles are:
Casino Supervisor jobs near you

Casino Services Supervisor

Cherokee Casino

Catoosa, OK

Full-time

Medical, PTO

Posted 5 days ago

Job description

At Hard Rock, the show starts long before the guest arrives. The Casino Services Supervisor is responsible for the frontline success of our Contact Center. In this role, your focus is on people and performance. You will lead a dedicated team that processes reservations for our hotel, restaurants, and shows, ensuring every interaction meets our "Platinum" service standards.

You will use a sophisticated suite of tools to monitor team metrics. You are a coach at heart, spending your time mentoring associates, fine-tuning scripts, and ensuring our premium players receive the VIP treatment they expect. From 24/7 scheduling to rigorous PCI compliance, you ensure the Hard Rock rhythm never misses a beat.

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team! 

Hard Rock Hotel & Casino Tulsa is Oklahoma's premier gaming and resort destination.  This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses' hospitality division.

Here's what awaits you: 

  • Health & Wellness:Choose from top-notch health plans,24/7 Telemedicine access, andon-site health clinics(at select locations). 

  • Financial Security:Grow your future with a generous401(k) matchandpaid vacation, sick time, bereavement, and holidays. 

  • Work-Life Balance:Enjoyflexible spending accounts,maternity/paternity leave, andvoluntary benefitsfor added peace of mind. 

  • And More:Earnincentivesbased on performance,refer friendsand get rewarded, and enjoydiscountsandholiday appreciation gifts.

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment 

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss. 

Step into a world of possibilities: 

  • Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms. 

  • Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live. 

  • Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic. 

  • Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses. 

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special. 


Company:Cherokee Nation Entertainment

  • Education: High School Diploma or GED required.

  • Experience: * 2 years of gaming and/or hotel experience.

    • 1 year of supervisory experience.

    • (Or an equivalent combination of education and experience).

  • Technical Skills: Proficiency in Microsoft Office and a strong understanding of hotel/gaming database systems.

  • Leadership Chops: Proven ability to lead and guide a department, providing valuable input on hiring, performance decisions, and team development.

  • Communication: Exceptional oral and written communication skills with a knack for building strong interdepartmental relationships.

  • Regulatory: Ability to obtain and maintain licensing by the appropriate gaming authority.

  • Physical & Schedule: * Must be available for varied shifts, including weekends and holidays, to support a 24/7 operation.

    • Ability to work in an environment with second-hand smoke and crowd noise.

    • Ability to lift objects up to 10 lbs.

  • Reservation Leadership: Supervise daily contact center operations, ensuring the team effectively handles guest bookings for hotel, dining venues, and entertainment events.

  • Performance Direction: Monitor and manage team metrics including Average Handle Time (AHT), After-Call Work (ACW), wrap-up codes, and overall service quality.

  • Coaching & Mentorship: Actively develop contact center associates through live call monitoring, QA reviews, and consistent feedback to enhance skills and career growth.

  • Script & Communication Management: Create and update agent scripts to ensure every guest receives accurate, consistent, and "on-brand" information.

  • Software Mastery: Navigate and train others on essential systems and provide mobile app support for guests.

  • Staff Orchestration: Manage 24/7 department scheduling to ensure adequate coverage during peak volumes; oversee timecards, attendance, and time-off requests.

  • Security & Compliance: Maintain strict adherence to PCI standards and confidentiality requirements; educate the team on cybersecurity protocols like phishing and vishing.

  • Guest Loyalty Support: Oversee the reservation process for premium in-house players to support retention and build long-term brand loyalty.

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