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Casework Assistant Jobs (NOW HIRING)

Suffolk County, NY

Casework Assistant

Ronkonkoma, NY · On-site

$39K/yr

The Department of Social Services is currently seeking a Casework Assistant for their Family and Children's Services division. Under general supervision, an employee in this class performs ...

MercyFirst

Casework Supervisor

Ozone Park, NY · On-site

$65K - $70K/yr

Casework Supervisor ID: 101151 Location: Ozone Park Department: Enhanced Family Foster Care More ... Coordinate monthly staff meetings * Assist caseworkers in developing realistic treatment goals for ...

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Casework Assistant information

What is a casework assistant?

Casework Assistants are support professionals who help caseworkers or social workers manage their caseloads. They assist with administrative duties, gather and organize case information, help clients complete necessary forms, and may coordinate appointments or services. Their work ensures that case management operations run smoothly and efficiently, allowing caseworkers to focus more on direct client interaction and decision-making. Casework Assistants typically work in social services, government agencies, or nonprofit organizations.

What are the key skills and qualifications needed to thrive as a casework assistant?

To thrive as a Casework Assistant, you generally need strong organizational skills, attention to detail, and a relevant qualification such as a diploma or degree in social work, public administration, or a related field. Familiarity with case management software, data entry systems, and office productivity tools is typically required. Excellent communication, empathy, and teamwork are standout soft skills that help in supporting clients and collaborating with colleagues. These skills and qualities are essential for efficiently managing caseloads, maintaining accurate records, and ensuring effective support to caseworkers and clients.

What are some common challenges a casework assistant may face when supporting case managers, and how can they effectively address them?

Casework Assistants often encounter challenges such as managing sensitive client information, balancing multiple cases simultaneously, and adapting to changing priorities. To effectively address these challenges, strong organizational skills and attention to detail are essential, as well as clear communication with case managers and clients. Building a good understanding of confidentiality protocols and leveraging digital case management tools can also help streamline workflows and ensure accuracy. Regular collaboration with the case management team provides opportunities to seek guidance and share best practices, which can improve efficiency and job satisfaction.

What is the difference between Casework Assistant vs Social Worker?

AspectCasework AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, community agencies, schoolsHospitals, clinics, community agencies, government offices
Employer & Industry UsageNonprofits, schools, government programsHealthcare, social services, government agencies
Common Search & ComparisonOften compared for entry-level roles and support functionsMore advanced, clinical, and case management responsibilities

While both roles support individuals in need, a Casework Assistant typically provides administrative and support services under supervision, whereas a Social Worker handles case management, assessments, and direct client intervention. The choice depends on your qualifications and career goals within social services.

How much does a casework assistant earn?

A casework assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and the organization. Entry-level positions may start lower, while experienced assistants or those in higher-cost areas can earn more. The role often requires strong communication skills and familiarity with case management software.

What cities are hiring for Casework Assistant jobs?

Cities with the most Casework Assistant job openings:

What are the most commonly searched types of Casework jobs?

The most popular types of Casework jobs are:

What states have the most Casework Assistant jobs?

States with the most job openings for Casework Assistant jobs include:

What are popular job titles related to Casework Assistant jobs?

For Casework Assistant jobs, the most frequently searched job titles are:

Casework Assistant jobs near you
Infographic showing various Casework Assistant job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Casework Assistant

Ronkonkoma, NY • On-site

Suffolk County, NY
Public Administration • 5 - 10K employees
Learn more about Suffolk County, NYexternal

$39K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Suffolk County (New York) rating

7.4

Company rating: 7.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

The Department of Social Services is currently seeking a Casework Assistant for their Family and Children's Services division.
Under general supervision, an employee in this class performs paraprofessional duties of supportive service functions associated with the implementation and delivery of agency programs and services. Employees in this class are assigned to a Family and Children's Services unit responsible for conducting parent-child visitation. The incumbent assists professional Caseworkers in the facilitation and supervision of visitation between children and their parent/guardian. The incumbent must exercise some independent judgement when assessing risk and safety of the children and while ensuring the conditions of court orders and/or orders of protection are being properly followed. Work involves considerable telephone or personal contact with clients and the general public. Supervision is received through conferences and review of work completed by a professional social service worker or administrative supervisor.
*Does related work as required.
Key Elements Of The Role:
  • Provides Caseworker with information (e.g., family progress, conflicts, interactions) gathered during supervised visits;
  • Transports children and or parent/guardian to and from supervised visitations;
  • Responsible for contacting family members to determine the location of supervised visit;
  • Enters pertinent information into computer systems;
  • Updates case records with information gathered during supervised visits;
  • May retrieve children from other jurisdictions;
  • May testify in court when necessary;
  • Provides supervision and coaching during parent-child visits;

Benefits For You Now And Your Future
  • Health Insurance: Suffolk offers a comprehensive health insurance plan, including medical, dental, and vision coverage
  • Pension
  • Paid Time Off: Vacation (2 weeks to start) is accrued based on length of service; sick leave allows employees to take time off for illness without sacrificing pay; personal days can be used for a variety of reasons; and thirteen (13) paid holidays.
  • Work-Life Balance: County jobs offer regular working hours, reducing the need for overtime or irregular shifts. This helps employees maintain a good work-life balance.

Overall, county government jobs offer a combination of competitive benefits and job security, making them an attractive option for many job seekers.
Salary: $39,333
*This position does not offer relocation assistance at this time
**Sponsorship is not available for this role
MINIMUM QUALIFICATIONS:
OPEN COMPETITIVE
  • Graduation from a college with federally-authorized accreditation or registration by New York State with an Associate's Degree.

PROMOTIONAL
One (1) year of permanent competitive status as a Community Service Worker or Community Service Worker (Spanish Speaking)
This Role Is A Provisional Appointment
A provisional appointment, which occurs only in the competitive class, is a temporary appointment to a position for which no eligible list exists or for which an eligible list exists with fewer than three candidates who are willing to accept the position. In order to become permanent, the employee who is provisionally appointed must take the next examination for the position in question. The appointment to the position is then made from among the three highest scoring passing candidates who indicate their willingness to accept the position. Civil Service law does not compel the appointing authority to choose the provisional employee should he or she be one of the three candidates
Additional details regarding a Provisional Appointment can be reviewed at:
https://www.suffolkcountyny.gov/Departments/Civil-Service/faqs
Suffolk County's Commitment to Diversity, Inclusion & Equity:
  • Our focus is to promote, support, and implement the County-wide diversity and inclusion strategic plan.
  • We achieve results in all our responsibilities through the use of diversity and inclusion best practices.
  • We maintain a familiarity with Diversity & Inclusion trends and best practices.

Suffolk County is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

What Suffolk County (New York) employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Suffolk County Government

Sourced by ZipRecruiter

Industry

Public administration, health care and social assistance, legal services and public safety statistics centers and offices

Company size

5,001 - 10,000 Employees

Headquarters location

Hauppauge, NY, US

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