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Casework Assistant Jobs in Arizona (NOW HIRING)

Theirc

Survivor of Torture Caseworker

Tucson, AZ

Guide/assist participants to establish contact and receive support services in the community based ... The Safety & Wellness Caseworker will be responsible for developing relationships within the IRC ...

Florence Project

Staff Attorney

Phoenix, AZ · On-site

$70K - $93K/yr

Oversee case assignments/casework and support the legal assistant workflow. * Conduct intake interviews and provide "Know Your Rights" information to detained and non-detained unaccompanied immigrant ...

Theirc

Victim Services Caseworker

Tucson, AZ

The primary role of the Victim Services Caseworker is to provide comprehensive, victim-centered ... Develop strategies to further assist in the identification and referral of victims of crime in ...

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Casework Assistant information

What is a casework assistant?

Casework Assistants are support professionals who help caseworkers or social workers manage their caseloads. They assist with administrative duties, gather and organize case information, help clients complete necessary forms, and may coordinate appointments or services. Their work ensures that case management operations run smoothly and efficiently, allowing caseworkers to focus more on direct client interaction and decision-making. Casework Assistants typically work in social services, government agencies, or nonprofit organizations.

What are the key skills and qualifications needed to thrive as a casework assistant?

To thrive as a Casework Assistant, you generally need strong organizational skills, attention to detail, and a relevant qualification such as a diploma or degree in social work, public administration, or a related field. Familiarity with case management software, data entry systems, and office productivity tools is typically required. Excellent communication, empathy, and teamwork are standout soft skills that help in supporting clients and collaborating with colleagues. These skills and qualities are essential for efficiently managing caseloads, maintaining accurate records, and ensuring effective support to caseworkers and clients.

What are some common challenges a casework assistant may face when supporting case managers, and how can they effectively address them?

Casework Assistants often encounter challenges such as managing sensitive client information, balancing multiple cases simultaneously, and adapting to changing priorities. To effectively address these challenges, strong organizational skills and attention to detail are essential, as well as clear communication with case managers and clients. Building a good understanding of confidentiality protocols and leveraging digital case management tools can also help streamline workflows and ensure accuracy. Regular collaboration with the case management team provides opportunities to seek guidance and share best practices, which can improve efficiency and job satisfaction.

What is the difference between Casework Assistant vs Social Worker?

AspectCasework AssistantSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor's degree in social work or related field; licensure often required
Work EnvironmentOffice settings, community agencies, schoolsHospitals, clinics, community agencies, government offices
Employer & Industry UsageNonprofits, schools, government programsHealthcare, social services, government agencies
Common Search & ComparisonOften compared for entry-level roles and support functionsMore advanced, clinical, and case management responsibilities

While both roles support individuals in need, a Casework Assistant typically provides administrative and support services under supervision, whereas a Social Worker handles case management, assessments, and direct client intervention. The choice depends on your qualifications and career goals within social services.

How much does a casework assistant earn?

A casework assistant typically earns between $30,000 and $45,000 annually, depending on experience, location, and the organization. Entry-level positions may start lower, while experienced assistants or those in higher-cost areas can earn more. The role often requires strong communication skills and familiarity with case management software.

What are the most commonly searched types of Casework jobs in Arizona?

The most popular types of Casework jobs in Arizona are:

Casework Assistant jobs near you
Infographic showing various Casework Assistant job openings in Arizona as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Administrative Assistant/Social Service Aide

Flagstaff, AZ • On-site

Salvation Army
Non-Profits • 5 - 10K employees
Learn more about Salvation Armyexternal

$18 - $24.25/hr

Full-time

Re-posted 28 days ago

Salvation Army rating

6.0

Company rating: 6.0 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

Job description

LOCATION: Flagstaff Corps
STATUS: Full Time/ Non-Exempt
MISSION STATEMENT:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.
QUALIFICATIONS:
  • High School diploma/GED equivalent required, BA degree or equivalent preferred
  • Previous secretarial or social service experienced required
  • Ability to prioritize work, multi task, work well under pressure, and be a self-starter
  • Valid AZ Driver License and clear MVD record
  • The individual must show respect for other employees, associates, clients, and the goals and objectives of The Salvation Army
  • Ability to follow directions and work with corps officers
  • Experience with the computer and knowledge of Salvation Army programs/software
  • Ability to multi task and maintain an organized and clean office environment
  • Service minded team player
  • Must have passed or has the ability to pass Salvation Army fleet driving test
  • Must be able to pass a criminal background check

RESPONSIBILITIES:
Administrative Assistant
  • Picking up and sorting mail including managing all local direct mail responsibilities
  • Assist with general administrative duties including mailings, Sunday programs, fliers, etc.
  • Assist with managing and maintaining the corps office, working with corps members and the general public, answering phones, completing reports, maintaining files, etc.
  • Accept and sign for deliveries
  • Manage incoming calls and direct as necessary
  • Compose and type any necessary correspondence, emails, or program support materials on behalf of the corps officers
  • Keep signage around the facility up to date with program information and hours of operation
  • Coordinate supply needs
  • Contact vendors to arrange for service calls
  • Prepare and submit accounts payable for officer's approval
  • Keep up to date files on any service calls
  • Manage corps calendar for programs, staff vacations, etc.
  • Manage paperwork and communication with outside groups and process other potential use request
  • Attend, compose, and distribute minutes for staff, corps, Advisory board, and any other administrative meetings per approval of corps officer
  • Assist with Advisory Board preparation, meeting materials, notifications, RSVP's, and physical set up of meetings
  • Assist with recruiting, processing, and managing of volunteers
  • Be present to assist Corps Officers with the coordination of community events
  • Assist with overall program support, including preparation, setup, tear down, gathering materials and supplies, and other duties necessary to support events and activities. Receive monetary and Gifts in Kind donations, issue receipts, and file appropriately
  • Assist with deposits

Social Services Aide
  • Handling all social service calls
  • Making sure the food room, basement, waiting room, and office are clean and inviting
  • Casework for SHARE, warm spirits, utility, furniture, clothing, baby items, rent, transportation, and all other vouchers
  • Properly record and file all casework documentation in the most appropriate form: hard copy and computer record
  • Prepare and submit all required reports and statistics: divisional headquarters and grants
  • Work with corps officer to identify and apply for grants
  • Make sure files are up to date and organized
  • Representing The Salvation Army in informational opportunities or forums
  • Attend seminars to increase knowledge and become an even more effective caseworker
  • Coordinate Holiday efforts: Back to School, Thanksgiving, Christmas, etc.
  • Coordinate food drives to stock food room for seasonal and day to day use
  • Work with the corps officers in developing programs and activities that meet the needs of the congregation and greater community
  • Work with businesses, churches, and other community organizations to coordinate services and secure donations
  • Maintaining the spiritual element of social services
  • Work with corps officers for all other needs as they arise

PHYSICAL REQUIREMENTS:
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.
While performing the duties of this job, the employee is regularly required to walk, stand, climb, balance, stoop, kneel, crouch, crawl and reach with hands and arms on a continuous basis. The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to focus. The employee must have the ability to operate a telephone, desktop or laptop computer, as well as the ability to access and produce information from a computer, and to understand written information.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Salvation Army employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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