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Casework Manager Jobs (NOW HIRING)

JCSI

Casework Supervisor

Amarillo, TX · On-site

$55K/yr

This role supervises and develops casework staff while ensuring the delivery of high-quality case management, family engagement, counseling, crisis intervention, and advocacy services. The Casework ...

JCSI

Casework Supervisor

Amarillo, TX

$55K/yr

This role supervises and develops casework staff while ensuring the delivery of high-quality case management, family engagement, counseling, crisis intervention, and advocacy services. The Casework ...

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How much do casework manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for casework manager in the United States is $59,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a casework manager do?

A Casework Manager oversees caseworkers and is responsible for coordinating, supervising, and supporting the delivery of services to clients in social work, community, or legal settings. They ensure that cases are handled efficiently, policies and procedures are followed, and that clients receive appropriate care and resources. Casework Managers may also handle complex cases, provide training to staff, and monitor outcomes to improve service delivery.

What are some common challenges faced by casework managers, and how can they effectively address them?

Casework Managers often encounter challenges such as balancing high caseloads, managing diverse client needs, and ensuring compliance with regulatory standards. To address these, successful managers prioritize time management, delegate tasks appropriately, and foster open communication within their teams. Regular training, peer support, and utilizing case management software can also help streamline processes and reduce stress. By maintaining clear priorities and supporting staff, Casework Managers can provide high-quality service while minimizing burnout.

What are the key skills and qualifications needed to thrive as a casework manager, and why are they important?

To thrive as a Casework Manager, you need a solid background in social work or a related field, strong case management experience, and often a relevant degree or certification. Familiarity with case management software, documentation systems, and compliance protocols is typically required. Exceptional organizational skills, empathy, and effective leadership are vital soft skills for managing cases and supporting teams. These abilities are crucial for ensuring high-quality client service, efficient workflows, and positive outcomes in complex case environments.

How hard is it to become a casework manager?

Becoming a casework manager typically requires several years of experience in social work, case management, or related fields, along with strong organizational and communication skills. Many positions also prefer candidates with a bachelor's degree in social work, psychology, or a related discipline, and some may require relevant certifications or licenses. Progression often involves gaining experience in case management roles and developing leadership abilities.

Is casework management a stressful job?

Casework management can be stressful due to the responsibility of handling complex client cases, meeting deadlines, and managing emotional or sensitive situations. It often requires strong organizational skills, emotional resilience, and the ability to prioritize tasks in a fast-paced environment.

What cities are hiring for Casework Manager jobs?

Cities with the most Casework Manager job openings:

What are the most commonly searched types of Casework jobs?

The most popular types of Casework jobs are:

What states have the most Casework Manager jobs?

States with the most job openings for Casework Manager jobs include:

What are popular job titles related to Casework Manager jobs?

For Casework Manager jobs, the most frequently searched job titles are:

Casework Manager jobs near you
Infographic showing various Casework Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $59,525 per year, or $28.6 per hour.

Correctional Casework Manager

Indianapolis, IN • On-site

State of Indiana
Public Administration • 10K+ employees
Learn more about State of Indianaexternal

$47K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

State Of Indiana rating

7.0

Company rating: 7.0 out of 10

Based on 190 frontline employees who took The Breakroom Quiz

Job description

 Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About Indiana Women’s Prison:  

Indiana Women’s Prison is a maximum‑security facility located in Indianapolis, Indiana, with a capacity of more than 700 incarcerated adult females. As the oldest women’s correctional facility in the United States, it serves individuals with diverse needs, including pregnant, elderly, youthful, medically complex, and high‑profile incarcerated adult females. The facility features the Officer Breann Leath Memorial Maternal‑Child Health Unit, which supports family bonding and re‑entry planning. Incarcerated individuals have access to mental health services, substance use treatment, domestic abuse programming, and educational opportunities. Programs focus on rehabilitation and building confidence for life after release. Staff support a safe, structured environment focused on healing and growth. To learn more about Indiana Women’s Prison, click here. 

Role Overview: 

As a Correctional Casework Manager, you will supervise, train, and review the performance of Correctional Caseworkers. You will also manage a caseload of incarcerated individuals, assessing their risk and needs to develop, implement, and review their case plan.

Salary:

The salary for this position traditionally starts at $47,320.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day in the Life:

The essential functions of this role are as follows: 

  • Provide immediate supervision to your Correctional Caseworker team for adherence to policy and procedure through the use of routine CQI assessments.  
  • Supervise, train, coach, and review the performance of correctional caseworkers assigned to the unit team, assess individual strengths and weaknesses, utilize regular evaluations and frequent informal reviews of staff performance in accordance with the standards, guidelines and policies of the Department and State Personnel Department. 
  • Assess each assigned offender's risks and needs utilizing the Individual Indiana Risk Assessment System (IRAS). 
  • Coordinate with all appropriate facility staff to address re-entry and release issues. 
  • Provide group and individual programming for re-entry and release as required. 
  • Coordinate with the classification department staff to make appropriate classification recommendations for offenders. 
  • Conduct unit orientation for newly received offenders.  
  • Motivate and guide offenders towards positive, prosocial change by using creative approaches to strengthen relationships and reduce environmental risk factors.
  • Maintain high security standards in the unit and facility. 

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time. 

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

Individuals in this role should minimally be able to articulate or demonstrate the following:

  • Must test negative on all drug screenings.  
  • Ability to write records of offenders. 
  • Ability to organize, prioritize, and manage the work of the staff. 
  • Ability to establish a working relationship with staff and offenders. 
  • Knowledge and ability to utilize conflict resolution techniques.

You must satisfy the following requirements to continue employment:

  • Within 90 days of hire, you must obtain the Indiana Risk Assessment System Certification through the Indiana Office of Court Services.
  • Complete all mandatory training, including all IRIS and Case Management specific training, DOC Supervisory Training Program, First Aid, and CPR courses. 

A degree is not required. However, a High School Diploma or High School Equivalent (HSE) and at least 2+ years of experience in social work, corrections, criminal justice, or related field applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Supervisory Responsibilities/Direct Reports:
This role provides supervision for incarcerated individuals and requires a high level of judgment and care.
This role may provide direct supervision for one or more staff members.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefit package for full-time employees which includes: 

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards
  • Health savings account, which includes bi-weekly state contribution
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
  • Two (2) fully-funded pension plan options
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
    • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
    • Up to 15 hours of paid community service leave
  • Combined 180 hours of paid vacation, personal, and sick leave time off
  • 12 paid holidays, 14 on election years
  • Education Reimbursement Program
  • Group life insurance
  • Referral Bonus program
  • Employee assistance program that allows for covered behavioral health visits
  • Qualified employer for the Public Service Loan Forgiveness Program
  • Free Parking for most positions
  • Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.

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