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Case Processor Jobs in Florida (NOW HIRING)

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$22.8K

$31.9K

$38.9K

How much do case processor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for case processor in Florida is $31,893.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,400.00 and $31,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case processor?

To thrive as a Case Processor, you need strong attention to detail, organizational skills, and an understanding of relevant legal or regulatory guidelines, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and document management tools is typically required. Excellent communication, time management, and problem-solving abilities are soft skills that set top performers apart. These skills ensure the accurate and efficient handling of cases, compliance with regulations, and effective collaboration with team members.

What are some common challenges faced by case processors, and how can they be managed effectively?

Case Processors often face challenges such as handling a high volume of cases, ensuring accuracy under tight deadlines, and managing frequent changes in documentation requirements. To manage these effectively, it's important to develop strong organizational skills, use checklists or workflow tools, and maintain clear communication with team members and supervisors. Regular training and staying updated on policy changes can also help Case Processors stay efficient and reduce errors.

What are popular job titles related to Case Processor jobs in Florida?

For Case Processor jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Case Processor jobs in Florida look for?

The top searched job categories for Case Processor jobs in Florida are:

Case Processor jobs near you
Infographic showing various Case Processor job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $31,893 per year, or $15.3 per hour.

CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

MyFlorida

Tampa, FL • Hybrid

$38K - $45K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

State Of Florida rating

6.5

Company rating: 6.5 out of 10

Based on 188 frontline employees who took The Breakroom Quiz

47th of 50 rated states

Job description

Requisition No: 881619 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

 Pay Plan: Career Service

Position Number: 73004892 

Salary:  $38,760.36 - $45,004.08 Plus $644.76 Competitive Area Differential (CAD) /annually 

Posting Closing Date: 08/18/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst - PPFD (Revenue Specialist II)

Tampa

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Revenue Specialist II ECC - Child Support Case Processing Analyst - PPFD position, on the Payment Processing Funds and Distribution Team in Region 3, performs payment processing for child support cases and is an excellent fit for critical thinkers with a financial background. If you enjoy working with financial information and problem solving, this may be the position for you. Your duties would include:

  • Initiating and responding to requests
  • Analyzing and completing financial activities
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with financial services providers, other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

  • Two years of experience processing information using a computer system.
  • Two years of experience conducting research and analyzing information to make decisions. *
  • Two years of experience communicating with others to gather information. *
  • Two years of experience working in a financial environment or completing monetary transactions.

SUBSTITUTIONS:

  • *Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

SPECIAL NOTES:

  • Full-time (40 hours per week) position; standard workday of 8am - 5pm, Monday through Friday.
  • This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).

SALARY: $38,760.36 - $45,004.08.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Anita Shay, (813) 947-6081, Anita.Shay@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.  (Additional positions filled from this ad may or may not be eligible for a Competitive Area Differential (CAD) pay additive.) 

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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