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Case Analyst Jobs in Florida (NOW HIRING)

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Case Analyst information

See Florida salary details

$29.1K

$61.8K

$100.5K

How much do case analyst jobs pay per year?

As of Aug 28, 2026, the average yearly pay for case analyst in Florida is $61,771.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $70,600.00 per year, depending on experience, location, and employer.

What is a case analyst?

A Case Analyst is a professional who reviews, investigates, and evaluates cases within an organization, often in legal, insurance, or social services settings. Their primary responsibility is to gather and analyze information, assess case details, and provide recommendations or reports based on their findings. Case Analysts ensure that all relevant data is considered and that cases are handled efficiently and fairly. They may also interact with clients, legal teams, or other stakeholders to collect information and clarify details. The specific duties can vary depending on the industry and employer.

What are the key skills and qualifications needed to thrive as a case analyst, and why are they important?

To thrive as a Case Analyst, you need strong analytical skills, attention to detail, and a relevant bachelor’s degree such as in criminal justice, law, or business. Familiarity with case management software, databases, and strong proficiency in Microsoft Office are typically required. Excellent communication, critical thinking, and organizational skills help you stand out in this role. These abilities are essential for accurately assessing cases, efficiently managing information, and providing clear recommendations or reports.

What are some common challenges case analysts face when managing a high volume of cases, and how can they effectively prioritize their workload?

Case Analysts often encounter periods with a high volume of cases, which can make time management and prioritization challenging. To handle this effectively, it’s important to develop strong organizational skills, use case management software to track progress, and regularly communicate with team members or supervisors to clarify priorities. Establishing clear criteria for urgency, such as deadlines or client needs, helps ensure that the most critical cases receive attention first. Additionally, collaborating with colleagues and participating in regular case review meetings can provide valuable support and insights for managing workload efficiently.

What is the difference between Case Analyst vs Claims Processor?

AspectCase AnalystClaims Processor
Required CredentialsBachelor's degree often preferred, relevant certificationsHigh school diploma or equivalent, some certifications may be beneficial
Work EnvironmentOffice setting, analytical and review-focusedOffice setting, processing claims and data entry
Employer & Industry UsageInsurance companies, legal firms, healthcareInsurance companies, healthcare providers

While both roles involve handling cases and data, a Case Analyst typically conducts detailed case reviews and analysis, often requiring higher education and specialized knowledge. A Claims Processor primarily focuses on processing insurance claims efficiently, with less emphasis on analysis. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What are the most commonly searched types of Case Analyst jobs in Florida?

The most popular types of Case Analyst jobs in Florida are:

What are popular job titles related to Case Analyst jobs in Florida?

For Case Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Case Analyst jobs in Florida look for?

The top searched job categories for Case Analyst jobs in Florida are:

Case Analyst jobs near you
Infographic showing various Case Analyst job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $61,771 per year, or $29.7 per hour.

CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

Tampa, FL • Hybrid

MyFlorida
Public Administration • 10K+ employees
Learn more about MyFloridaexternal

$38K - $45K/yr

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Requisition No: 881619 

Agency: Department of Revenue

Working Title: CHILD SUPPORT CASE PROCESSING ANALYST - PPFD - 73004892

 Pay Plan: Career Service

Position Number: 73004892 

Salary:  $38,760.36 - $45,004.08 Plus $644.76 Competitive Area Differential (CAD) /annually 

Posting Closing Date: 08/24/2026 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Child Support Case Processing Analyst - PPFD (Revenue Specialist II)

Tampa

The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This Revenue Specialist II ECC - Child Support Case Processing Analyst - PPFD position, on the Payment Processing Funds and Distribution Team in Region 3, performs payment processing for child support cases and is an excellent fit for critical thinkers with a financial background. If you enjoy working with financial information and problem solving, this may be the position for you. Your duties would include:

  • Initiating and responding to requests
  • Analyzing and completing financial activities
  • Coordinating with internal and external partners
  • Researching and resolving case issues
  • Gathering information and analyzing case data to determine next steps
  • Assisting customers
  • Interacting with financial services providers, other states, employers, and other business partners
  • Making decisions based on case information and provided documentation

MINIMUM REQUIREMENTS:

  • Two years of experience processing information using a computer system.
  • Two years of experience conducting research and analyzing information to make decisions. *
  • Two years of experience communicating with others to gather information. *
  • Two years of experience working in a financial environment or completing monetary transactions.

SUBSTITUTIONS:

  • *Relevant education may substitute for the required experience. If applicable, please indicate degree earned or number of credit hours attained and attach diploma/transcript when submitting application.

SPECIAL NOTES:

  • Full-time (40 hours per week) position; standard workday of 8am - 5pm, Monday through Friday.
  • This role may be eligible for part-time telework after you complete required training and reach an acceptable level of proficiency (some days working remotely, all other working days will be at the Tampa Service Center, in Hillsborough County, FL).

SALARY: $38,760.36 - $45,004.08.

BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.

ADDITIONAL INFORMATION YOU NEED TO KNOW

CONTACT INFORMATION: Anita Shay, (813) 947-6081, Anita.Shay@floridarevenue.com.

SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.

ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.

CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.  (Additional positions filled from this ad may or may not be eligible for a Competitive Area Differential (CAD) pay additive.) 

CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.

WORK AUTHORIZATION REQUIREMENTS: The Department of Revenue does not hire individuals who require H-1B visa sponsorship to work in the United States. Candidates who require H-1B visa sponsorship will not be considered for this position. Candidates who require participation in the STEM Optional Practical Training (STEM OPT) program must possess a qualifying STEM degree that is directly related to the duties of this position, in accordance with U.S. Citizenship and Immigration Services (USCIS) regulations.

REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at http://www.sss.gov.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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