Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager- Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager- Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Medical Nurse Case Manager
Raleigh, NC · On-site
Minimum of two (2) years full time equivalent of direct clinical care to consumers required. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...
Medical Nurse Case Manager
Raleigh, NC · On-site
Minimum of two (2) years full time equivalent of direct clinical care to consumers required. Workers' compensation-related experience preferred. Prior case management experience preferred. MINIMUM ...
Case Manager PRN
Raleigh, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager PRN
Raleigh, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager- Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager- Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager in Training
Raleigh, NC · On-site
$20/hr
Responsibilities * Shadow Case Managers * Order medical records from providers * Prepare ... This role is on-site, which gives you the chance to be fully immersed in the work and gain direct ...
Case Manager in Training
Raleigh, NC · On-site
$20/hr
Responsibilities * Shadow Case Managers * Order medical records from providers * Prepare ... This role is on-site, which gives you the chance to be fully immersed in the work and gain direct ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Float
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Adult Transplant
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Adult Transplant
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Adult Transplant
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Adult Transplant
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Executive Case Manager (Remote)
Raleigh, NC · On-site +1
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides personalized case ...
Executive Case Manager (Remote)
Raleigh, NC · On-site +1
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides personalized case ...
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides personalized case ...
Manages inbound calls as directed by the program-approved FAQs * Triage patients to internal or external resources as appropriate. * Personalized Case Management * Provides personalized case ...
Knowledge, Skills and Abilities Ability to work effectively in a self-directed role Ability to ... NC) CASE MANAGER Job Level: G2 Duke is an Equal Opportunity Employer committed to providing ...
Knowledge, Skills and Abilities Ability to work effectively in a self-directed role Ability to ... NC) CASE MANAGER Job Level: G2 Duke is an Equal Opportunity Employer committed to providing ...
Case Manager PRN
Durham, NC · On-site
Knowledge, Skills and Abilities Ability to work effectively in a self-directed role Ability to ... NC) CASE MANAGER Job Level: G2 Duke is an Equal Opportunity Employer committed to providing ...
Case Manager PRN
Durham, NC · On-site
Knowledge, Skills and Abilities Ability to work effectively in a self-directed role Ability to ... NC) CASE MANAGER Job Level: G2 Duke is an Equal Opportunity Employer committed to providing ...
Case Manager Gen Med
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Gen Med
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Gen Med
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Gen Med
Durham, NC · On-site
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Ability to work independently in a self-directed role. * Strong problem-solving skills and ability ... Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire * For BSN ...
Case Manager Director information
See Raleigh, NC salary details
$14.02 - $16.50
6% of jobs
$18.83 is the 25th percentile. Wages below this are outliers.
$16.50 - $18.99
20% of jobs
The median wage is $21.32 / hr.
$18.99 - $21.48
25% of jobs
$21.48 - $23.96
21% of jobs
$24.58 is the 75th percentile. Wages above this are outliers.
$23.96 - $26.45
9% of jobs
$26.45 - $28.93
5% of jobs
$28.93 - $31.42
4% of jobs
$31.42 - $33.90
3% of jobs
$33.90 - $36.39
2% of jobs
$36.39 - $38.87
2% of jobs
$38.87 - $41.36
1% of jobs
$14
$24
$41
How much do case manager director jobs pay per hour?
As of Aug 17, 2026, the average hourly pay for case manager director in Raleigh, NC is $24.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.15 per hour, depending on experience, location, and employer.
What is a case manager director?
Case Manager Directors are senior healthcare professionals who oversee and coordinate case management services within an organization, such as a hospital, clinic, or social service agency. They are responsible for supervising case management staff, developing policies and procedures, and ensuring that patients or clients receive appropriate care and resources. Their role often includes managing budgets, collaborating with other departments, and measuring the effectiveness of case management programs. By guiding their teams, Case Manager Directors help improve patient outcomes and ensure compliance with healthcare regulations.
What are the key skills and qualifications needed to thrive as a case manager director?
To thrive as a Case Manager Director, you need extensive experience in case management, leadership abilities, and an advanced degree in nursing, social work, or a related field, often accompanied by certification such as CCM or ACM. Familiarity with case management software, healthcare information systems, and data analysis tools is critical. Exceptional organizational, communication, and conflict-resolution skills help drive team success and patient outcomes. These competencies ensure effective oversight of case management operations, regulatory compliance, and quality care delivery.
How does a case manager director typically collaborate with other departments to ensure effective client outcomes?
A Case Manager Director works closely with clinical teams, social services, insurance coordinators, and administrative staff to develop and oversee comprehensive care plans. This role often leads interdisciplinary meetings, facilitates communication among all stakeholders, and ensures that policies and procedures are uniformly implemented. By fostering strong interdepartmental relationships, the director can identify gaps in services, streamline processes, and advocate for resources that benefit both clients and the organization. This collaborative approach is essential for achieving high-quality, coordinated care and positive client outcomes.
What is the difference between Case Manager Director vs Case Manager?
| Aspect | Case Manager Director | Case Manager |
|---|---|---|
| Credentials | Typically requires a bachelor's or master's degree in social work, nursing, or related field; licensure may be preferred | Usually requires a bachelor's degree; licensure or certification may enhance prospects |
| Work Environment | Oversees multiple case managers, manages programs, and develops policies within healthcare or social service organizations | Works directly with clients to assess needs, develop care plans, and coordinate services |
| Responsibilities | Leadership, strategic planning, staff supervision, and program management | Client assessment, care planning, advocacy, and service coordination |
The main difference between a Case Manager Director and a Case Manager lies in their scope of responsibilities. The director focuses on leadership, program oversight, and strategic management, while the case manager works directly with clients to provide personalized care. Both roles require relevant credentials, but the director's role is more administrative and supervisory.
What are the top 3 qualities a case manager director should have?
A case manager director should possess strong leadership skills to oversee teams effectively, excellent communication abilities to coordinate with clients and staff, and strong organizational skills to manage complex cases and ensure compliance with regulations. These qualities help ensure efficient case management and positive client outcomes.
Where do case managers make the most money?
Case managers tend to earn higher salaries in regions with a higher cost of living and greater healthcare or social service funding, such as metropolitan areas or states with robust healthcare industries. Experience, certifications, and specialization can also significantly impact earning potential regardless of location.
What are the most commonly searched types of Case Manager jobs in Raleigh, NC?
The most popular types of Case Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Case Manager Director jobs?
Cities near Raleigh, NC with the most Case Manager Director job openings:
Duke Health rating
7.3
Based on 255 frontline employees who took The Breakroom Quiz
307th of 887 rated healthcare providers
Job description
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Raleigh Hospital, A Campus of Duke University Hospital
Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204-beds, it is the third largest of the four Duke Health hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
The Case Manager is responsible for managing an assigned caseload to ensure timely assessment, planning, implementation, and evaluation of discharge plans and care transitions across the continuum of care. This role supports optimal patient outcomes, effective resource utilization, and compliance with CMS and other regulatory agencies. The Case Manager collaborates closely with interdisciplinary teams, patients, families, and community partners to coordinate safe, efficient care transitions.
Key Responsibilities
Care Coordination & Discharge Planning
- Assess all assigned patients for case management needs, including discharge planning, care transitions, advocacy, consultations, and patient/family education.
- Develop, implement, and evaluate individualized discharge plans ensuring timely and appropriate transitions of care.
- Coordinate services such as Home Health, Durable Medical Equipment (DME), transportation, Substance Abuse Treatment, outpatient follow-up, Skilled Nursing Facility (SNF) placement, and Acute Rehab referrals.
- Monitor daily census to ensure all patients are evaluated for case management needs.
Collaboration & Communication
- Maintain effective communication with the healthcare team regarding assessment findings, discharge needs, and provider orders.
- Provide education to patients, families, and care teams regarding benefits, reimbursement guidelines, and regulatory requirements.
- Collaborate with Utilization Management to support payer negotiations, reduce denials, and promote appropriate resource use.
Documentation & Compliance
- Maintain timely, accurate documentation of assessments, interventions, discharge arrangements, and all actions taken.
- Ensure compliance with federal, state, and local regulations, as well as organizational policies.
- Prepare reports and maintain records as required.
Quality & Professional Development
- Participate in Quality Assurance/Performance Improvement (QAPI) activities.
- Represent the department with professionalism while fostering positive working relationships across Duke Health and external partners.
- Provide weekend, holiday, or after-hours coverage as assigned based on entity needs.
Knowledge, Skills & Abilities
- Ability to work independently in a self-directed role.
- Strong problem-solving skills and ability to manage complex situations.
- Excellent written and verbal communication skills.
- Basic computer proficiency.
Minimum Qualifications
Education
- BSN or MSW required
Experience
- Minimum of 3 years of relevant experience
License and Certification
- Case Management Certification (ACM, CCM, or ANCC) required within 3 years of hire
- For BSN-prepared candidates:Must hold a current RN license (or compact license) in the state of North Carolina.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions:
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Employment Type: OTHER
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