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Case Management Lead Jobs (NOW HIRING)

Serves as lead worker to case management staff; interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients ...

Serves as lead worker to case management staff; interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients ...

Serves as lead worker to case management staff; interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients ...

Director Case Management

Detroit, MI · On-site

$103K - $155K/yr

The Director will lead multidisciplinary teams to ensure safe, efficient, and timely patient care ... Oversee Case Management Department operations and staffing * Lead utilization management and ...

Serves as lead worker to case management staff; interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients ...

Case Management Manager

Houston, TX

$19 - $24.50/hr

Lead daily hospital case management operations, workflows, staffing, and service delivery. * Oversee care facilitation, utilization management, case management, discharge planning, and transitions of ...

Lead Case Manager

Queens, NY · On-site

$60K - $65K/yr

Supportive Management * Immediately Available The W Assisted Living Management Company is seeking a compassionate and dedicated Lead Case Manager. We have our eye out for a candidate with a proven ...

Director Case Management

Missoula, MT · On-site

$112K - $130K/yr

Montana Current FTEs: RN Case Managers: 4 FTEs / Social Workers: 2 FTEs / Chaplains: 1 FTE and 1 PRN / 0 open positions and 0 pending resignations - we have one lead chaplain: however, no other leads ...

Director - Case Management

Nashville, TN · On-site

$109K - $134K/yr

Upto $10,000 Sign-On | Relocation (case-by-case) Shift: Full-Time, Days Job Summary Lead hospital-wide case management operations, ensuring efficient care coordination, discharge planning, and ...

Case Management Coordinator

Denver, CO · On-site

$64K - $77K/yr

Lead Case Manager Coordination. Deepen collaboration with county and independent case managers. Act as their primary point of contact for service authorizations, care plan updates, and waiver ...

* DEPARTMENT: 17170 - Case Management * LOCATION: 350 7th Street North, Naples, FL, 34102 * WORK TYPE ... The RN Case Manager Lead will act as a resource for the RN Case Managers while ensuring the ...

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Case Management Lead information

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$14

$26

$37

How much do case management lead jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for case management lead in the United States is $26.75, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $31.25 per hour, depending on experience, location, and employer.

What does a case management lead do?

A Case Management Lead oversees a team of case managers to ensure that clients receive appropriate services and support. They coordinate resources, monitor case progress, and implement best practices to improve outcomes for clients. Additionally, they may be responsible for training staff, developing policies, and liaising with other departments or agencies. Their goal is to ensure the efficiency and effectiveness of the case management process while maintaining high standards of care.

How does a case management lead typically collaborate with interdisciplinary teams to ensure effective client outcomes?

As a Case Management Lead, you will frequently coordinate with professionals across social work, healthcare, and administrative departments to develop and monitor comprehensive care plans. This role often involves leading team meetings, facilitating communication between stakeholders, and resolving conflicts to align everyone around client goals. Strong collaboration skills are essential, as you’ll be responsible for ensuring that each team member’s expertise is leveraged and that services are delivered seamlessly. These collaborative efforts are crucial for improving client outcomes and organizational efficiency.

What are the key skills and qualifications needed to thrive as a case management lead, and why are they important?

To thrive as a Case Management Lead, you need a solid background in case management practices, healthcare regulations, and a relevant degree such as nursing, social work, or healthcare administration. Familiarity with case management software, electronic health records (EHR), and industry certifications like CCM (Certified Case Manager) are typically required. Outstanding leadership, communication, and problem-solving skills help you effectively guide teams and coordinate complex care plans. These competencies are crucial for ensuring efficient case resolution, regulatory compliance, and optimal outcomes for clients or patients.

What is the difference between Case Management Lead vs Case Coordinator?

AspectCase Management LeadCase Coordinator
Required CredentialsTypically requires a bachelor's degree in social work, healthcare, or related field; relevant certifications like CCM or LCSW are commonUsually requires a high school diploma or associate degree; certifications are less common but may include basic case management training
Work EnvironmentSupervises case management teams in healthcare, social services, or insurance settingsSupports case management activities, often working directly with clients under supervision
Employer & Industry UsageUsed in healthcare, social services, insurance companiesCommonly found in healthcare facilities, social service agencies, and insurance providers

The main difference is that a Case Management Lead oversees and manages case management teams, requiring more experience and certifications, while a Case Coordinator focuses on supporting case management processes at a more operational level. Both roles are essential in healthcare and social services, but the Lead has greater responsibilities and leadership duties.

Is case management a stressful job?

Case management can be stressful due to the responsibility of coordinating services, managing complex client needs, and meeting deadlines. It often requires strong organizational skills, emotional resilience, and the ability to handle high-pressure situations, especially in healthcare or social services environments.

What are the top 3 qualities a case management lead should have?

A case management lead should possess strong communication skills to coordinate effectively with clients and team members, leadership abilities to guide and motivate staff, and organizational skills to manage multiple cases and prioritize tasks efficiently. Additionally, knowledge of relevant regulations and certifications can enhance their effectiveness in overseeing case processes.

What type of case management lead makes the most money?

The highest-paid case management leads typically have extensive experience, advanced certifications, and oversee large or complex programs, such as healthcare or social services in corporate or government settings. They often hold managerial or director-level roles, which offer higher salaries compared to entry-level or specialized case managers.
More about Case Management Lead jobs
Infographic showing various Case Management Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $55,639 per year, or $26.7 per hour.

Lead Case Management Specialist

tsa

Lufkin, TX

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Transportation Security Administration rating

7.6

Company rating: 7.6 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

130th of 295 rated public sector bodies


Job description

Location: Lufkin, TX

Position Type: Full-Time (Hourly) 

About this opportunity: 

Serves as lead worker to case management staff; interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in anemergency shelter andestablished  transitional housing programs; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionallycope with their environment; ensures constant compliance with funding requirements. 


Key Responsibilities:

  • Supervisory Responsibilities (10%) 
  • Case Management Responsibilities (70%)  
  • Administrative Responsibilities (20%)  

What we are looking for:

  • Bachelor's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, AND
  • Three to four years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, with one year supervisory experience preferred, OR
  • Any equivalent combination of training and experience providing the required knowledge, skills and abilities

Employee Benefits

  • Health, Dental and Vision Insurance
  • Paid Time Off and Holiday Pay
  • Life Insurance
  • 403B Plan 

 

Physical Requirements and Working Conditions: 

Ability to meet attendance requirements. Ability to read, write, and communicate the English languageeffectively. Ability to communicate clearly and effectively both orally and in writing. Ability to think clearly and quickly in order tomaintaincontrol of client caseload. Ability to effectively and efficiently work on multiple casesat the same time without becoming frustrated or disorganized. Limited amount of physical effort requiredassociated with walking, standing, liftingand carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. 

Work is usually performed in a normal office environment where there arelittle or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like. 

Why Work for Us: 

The Salvation Army offers a broad range of career opportunities, particularly targeted toward those motivated by our mission, to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army strives to do the “Most Good” for its employees by offering a greater sense of purpose in the work performed, by training and mentoring employees and by offering competitive compensation and benefit plans.  Whether employed as a truck driver, administrative support team member or the director of a program, our employees understand at the core of their work is the opportunity to be an integral part of an organization that is Doing the Most Good.

Additional Information:

All employees recognize The Salvation Army is a church and agree they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, click on the “Apply Now” icon at the bottom of this posting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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