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Case Management Associate Jobs in Texas (NOW HIRING)

Director Case Management

Dallas, TX · On-site

$120K - $150K/yr

As the Facility Case Management Director, you're not just managing a department-you're orchestrating a symphony of care that spans across multiple teams, hospital departments, and external agencies ...

Case Management Nurse

Dallas, TX · Remote

$39.28 - $45.94/hr

We're hiring a Case Management Nurse to join our Case Mangement team. Oscar is the first health ... You will report into the Associate Director, Clinical. Work Location: This is a remote position ...

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Case Management Associate information

See Texas salary details

$10

$18

$27

How much do case management associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for case management associate in Texas is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $20.38 per hour, depending on experience, location, and employer.

What Is the Job of a Case Management Associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the key skills and qualifications needed to thrive as a Case Management Associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What are some common challenges faced by Case Management Associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What is a Case Management Associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Case Management jobs in Texas? The most popular types of Case Management jobs in Texas are:
What cities in Texas are hiring for Case Management Associate jobs? Cities in Texas with the most Case Management Associate job openings:
Infographic showing various Case Management Associate job openings in Texas as of May 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $38,282 per year, or $18.4 per hour.

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Job description

Position Summary: The Case Referral Associate is responsible for monitoring and following up on all referred cases. The Case Referral Associate ensures that processes and procedures are followed, maintains communication with the referring attorney and insurance companies.

Key Responsibilities: 

  • Monitor and follow-up with all Referred Cases
    • Communicate with referring attorneys to gather information about each case.
    • Filed Suit - Receive Court Stamped Petition.
    • Check Received - Update Case.
    • Withdrew - Receive Withdraw letters that include WLG in them.
    • Save all information received in the Docs folder.
    • Update all cases with case notes.
    • Escalate to Manger any referring attorneys that will not respond.
    • Have quarterly in person meetings with Referring Attorneys.
  • Obtain and Save Contract on PNC referrals from Referring Attorneys
    • Follow-up with Referring Attorneys on PNC referrals.
    • Obtain and Save Contracts.
    • Update Class Codes.
    • Close rejected Cases.
  • Refer out cases as instructed by WLG attorneys
    • Monitor the TBR List.
    • Send cases to the Referring Attorney.
    • Follow-up with Referring Attorney as to whether or not they accept the case.
    • Follow-up with WLG Attorneys on Client Consent.
    • Send the full case to Referring Attorney.
  • Follow-up on Retained Interest Cases
    • Call Insurance Companies to see if settlement reached
    • Look up county court records to see if suit filled
    • Call Client as needed

Education Requirements

  • High school diploma or GED equivalent

Physical Requirements:  

  • Office environment with normal business hours necessary to satisfactorily perform job functions.   
  • Stationary Position - Must be able to remain in a stationary position up to 50% of the time.  
  • Move or Traverse - This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
  • Dexterity - constantly operates a computer and other office machinery such as a copy machine/printer.  
  • Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
  • Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Benefits and Perks:

  • Medical, dental, vision
  • Company paid Life and AD&D Insurance
  • Company Paid STD (with no waiting period) and LTD Insurance
  • Option to purchase additional Life and AD&D Insurance
  • Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
  • 401(k) with company contributions
  • Paid Time Off
  • 10 Company Holidays 
  • Tuition Reimbursement