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Case Management Associate Jobs in Texas (NOW HIRING)

LaBine and Associates

Director Case Management

Dallas, TX · On-site

$120K - $150K/yr

As the Facility Case Management Director, you're not just managing a department-you're orchestrating a symphony of care that spans across multiple teams, hospital departments, and external agencies ...

Ascension

Social Worker Case Management

Kyle, TX · On-site

Case Management Schedule: Rotating shifts l 4:30 PM - 12 AM and 12 AM - 8 AM, PRN What You Will Do ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

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Case Management Associate information

See Texas salary details

$10

$18

$27

How much do case management associate jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for case management associate in Texas is $18.40, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $20.38 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a Case Management Associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by Case Management Associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a Case Management Associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What Is the Job of a Case Management Associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

More about Case Management Associate jobs
What are the most commonly searched types of Case Management jobs in Texas? The most popular types of Case Management jobs in Texas are:
What cities in Texas are hiring for Case Management Associate jobs? Cities in Texas with the most Case Management Associate job openings:
Case Management Associate jobs near you
Manager Care Management - Case Management - Full Time

Manager Care Management - Case Management - Full Time

CHRISTUS Health

Longview, TX • On-site

Full-time

PTO

Posted 2 days ago

CHRISTUS Health rating

6.7

Company rating: 6.7 out of 10

Based on 520 frontline employees who took The Breakroom Quiz

523rd of 876 rated healthcare providers

Job description

Summary:
The Manager Care Management oversees the daily management of the Care Management Department. The Job is responsible for providing expertise and leadership to the Care Management team to insure the effective utilization of resources for patient care delivery and administrative staff. This Job will also enhance the continuity of care and cost effectively by integrating the functions of case management, utilization management and discharge planning.
Responsibilities:
  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Performs and/or is able to perform all the functional responsibilities of the Care Management team.
  • Supervises the human resource functions for the selection, orientation, continued follow-up, support and performance appraisals of staff to ensure that all related actions are managed in accordance with established hospital and departmental policies.
  • Monitors outcomes of associates on monthly basis by report card and meetings.
  • Assist in the development and implementation of a systematic approach to monitor the effectiveness of the Care Management Program including resolution strategies.
  • Maintain current policies and procedure. Provides education on P&P to associates.
  • Coordinates the delivery of patient care within Care Management purview and ensures compliance with established hospital and regulating standards. Facilitates discharge planning processed in conjunction with other disciplines.
  • Monitor Payer Initiatives: Provides information to the medical and hospital staff regarding current reimbursement, review regulations and guidelines, and processing of denials.
  • Maintains a working relationship with community agencies and external reviewing and paying agencies including the professional review organization (PRO), Medicaid, CMS, private review organizations and third party payers.
  • Monitor compliance of Avoidable Days of the CM associates and prepare report. Issue any letters needed to be given to physicians, departments, etc.
  • Monitor compliance of Readmits of the CM associates and prepare report. Notify Quality Management of any issues dealing with readmits.
  • Monitor schedules, PTO, and Time and Attendance policy to Associates in the Care Management Department.
  • Ensures appropriate and comprehensive coverage of all hospital areas by maintaining department schedule and assignments.
  • Adheres to formal Performance Review requirements for staff and provides real time coaching and mentoring for associates to enhance and improve case management performance.
  • Monitor Care Management Associate education requirements and compliance for the Hospital's annual requirement.
  • Management of Denial Process; collaborate with Care Management Team to decrease the number of denials. Provide education and mentoring to team on denial issues. Will report to the denial meeting and perform any duties that may overturn denials. Bring knowledge to the denial meeting base on clinical experience.
  • Guest Relations/Communications; Demonstrates positive role modeling of customer relations (customer include patient, physicians, other health care team members, and payers, etc.) Use AIDET and KWKT appropriately.
  • Translates strategies into action steps; clearly assigns responsibility for decisions and tasks; sets clear objectives; monitors progress and achieves results.
  • Demonstrates the confidence, drive and ability to face and overcome challenges and obstacles to achieve organizational goals.
  • Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each patient served.
  • Actively participates in Multidisciplinary/Patient Care Progression Rounds.
  • Escalates cases as appropriate and per policy to Physician Advisors and/or CM Director.
  • Documents in the medical record per regulatory and department guidelines.
  • May be asked to assist with special projects.
  • May serve a preceptor or orienter to new associates.
  • Assumes responsibility for professional growth and development.
  • Ability to move around the hospital to all areas for the majority of the workday while in office the rest of the day; general office and hospital environment.
  • Performs other duties as assigned.

Job Requirements:
Education/Skills
  • Associate Degree in Nursing or Master's Degree in Social Work required.
  • Bachelor's Degree in Nursing preferred.

Experience
  • 5 or more years of experience in Case Management, Social Work, or Utilization Review required.

Licenses, Registrations, or Certifications
  • RN, LCSW, or LMSW required in the state of employment.
  • Certification in Case Management preferred.

Work Schedule:
9AM - 6PM
Work Type:
Full Time

What CHRISTUS Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About CHRISTUS Health

Sourced by ZipRecruiter

CHRISTUS Health is a prominent name in the healthcare industry, with its headquarters situated in Irving, TX, USA. Established in 1999, the company has since been devoted to providing comprehensive care and extending the healing ministry of Jesus Christ. This not-for-profit health system primarily operates more than 600 healthcare services and programs, including long-term care facilities, health insurance products, community clinics, and outreach services, serving both urban and rural populations.

Industry

Outpatient health care

Company size

1,001 - 5,000 Employees

Headquarters location

Irving, TX, US

Year founded

1999

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