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Case Management Associate Jobs in Austin, TX (NOW HIRING)

We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ... Case Manager credentialed from the American Case Management Association (ACMA). Education:

Case Manager credentialed from the American Case Management Association (ACMA). Education ... We empower our 97,000+ associates to bring their skills and expertise every day to reimagining ...

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Case Management Associate information

See Austin, TX salary details

$10

$19

$29

How much do case management associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for case management associate in Austin, TX is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $21.68 per hour, depending on experience, location, and employer.

What is the difference between Case Management Associate vs Social Worker?

AspectCase Management AssociateSocial Worker
Required CredentialsHigh school diploma or bachelor's degree; certifications varyBachelor's or master's degree in social work; licensure often required
Work EnvironmentHealthcare facilities, community organizations, insurance companiesHospitals, clinics, social service agencies
Employer & Industry UsageHealthcare, insurance, community servicesHealthcare, social services, government agencies
Common Search & ComparisonYesYes

While both roles involve supporting clients and coordinating services, Case Management Associates typically have less advanced credentials and focus on administrative and coordination tasks. Social Workers often hold advanced degrees and provide more in-depth counseling and advocacy. Understanding these differences helps in choosing the right career path or job search focus.

What is a case management associate?

A Case Management Associate is a professional who supports case managers in coordinating and managing patient care or social services. Their duties often include gathering patient information, assisting with documentation, scheduling appointments, and facilitating communication between clients, healthcare providers, and insurance companies. They help ensure that clients receive appropriate and timely services while maintaining accurate records. Case Management Associates typically work in hospitals, clinics, insurance companies, or social service agencies and play a key role in streamlining the case management process.

What are some common challenges faced by case management associates, and how can they be addressed?

Case Management Associates often navigate challenges such as balancing high caseloads, managing complex client needs, and coordinating communication among various service providers. Time management and organizational skills are crucial in prioritizing tasks and ensuring timely follow-up. Building strong relationships with clients and maintaining clear, consistent communication with interdisciplinary teams can help address these challenges and lead to more effective outcomes.

What are the key skills and qualifications needed to thrive as a case management associate, and why are they important?

To thrive as a Case Management Associate, you generally need foundational knowledge in healthcare or social services, often supported by an associate's or bachelor's degree in a related field. Familiarity with case management software, electronic health records (EHR), and documentation systems is typically required. Outstanding organizational skills, empathy, and effective communication help you excel in coordinating care and supporting clients. These competencies are essential for ensuring efficient case resolution, client satisfaction, and seamless collaboration with interdisciplinary teams.

What is the job of a case management associate?

The responsibilities of a case management associate involve managing cases for patients in a health care, mental health care, or social services setting. Your duties in this career often involve working on documentation for clients or patients. You may complete admission and discharge paperwork and communicate with patients or clients during the process so that they understand each step. Some case management aides may interact extensively with patients to get initial information that the caseworker or manager can use to make an assessment.

What are the most commonly searched types of Case Management jobs in Austin, TX? The most popular types of Case Management jobs in Austin, TX are:
What cities near Austin, TX are hiring for Case Management Associate jobs? Cities near Austin, TX with the most Case Management Associate job openings:
Infographic showing various Case Management Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $40,729 per year, or $19.6 per hour.

Case Management Assistant

St. David's Medical Center

Pflugerville, TX • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


St. David's HealthCare rating

7.1

Company rating: 7.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers


Job description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Case Management Assistant today with St. David's Medical Center.

Job Summary and Qualifications

As a Case Management Assistant (CMA), you will work under the direction of the RN Case Manager or Social Worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. You will provide administrative support in Case Management functions. 


  • You will coordinate with RN Case Manager and Social Worker for support needed. 


  • You will communicate updates on progress throughout the day and refer patient questions back to the Case Manager/Social Worker.  


  • You will provide clerical support in multidisciplinary rounds, including updating NATE Tempo at direction ofteam. 


  • You will make referrals through web-based r5eferral system to the specific post-acute care (PAC) providers requested. 


  • You will monitor patients with PAC referrals and intervene to expedite discharge 


  • You will prioritize workload to ensure a timely contact and intervention with PAC providers. 


  • You will communicate with RN Case Managers/Social Workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.  


Experience 


  • Medical knowledge and terminology 


  • Minimum of one year experience in a health care setting 


Education 


  • Associate’s Degree– preferred  


Licenses and Certifications 


  • Certified Nursing Assistant (CNA) or Emergency Medical Technician (EMT) – preferred  

What qualifications you will need:

No Travel Required

1 years experience Required Years of Experience

Benefits

St. David's Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

St. David’s Medical Center, part of St. David’s HealthCare, is a comprehensive medical facility with three locations: St. David’s Medical Center, Heart Hospital of Austin, and St. David’s Georgetown Hospital. Located in Central Austin, St. David’s Medical Center features a 371-bed acute care hospital and a 64-bed rehabilitation hospital, offering a wide range of inpatient and outpatient services.

The hospital provides a full spectrum of women's services, including a renowned Level IV maternity unit, maternal-fetal medicine, and a high-risk maternal and neonatal transport team. It also boasts the region’s largest Level IV Neonatal Intensive Care Unit and offers outpatient breast imaging services through Solis Mammography, which is situated on-site. Additionally, the facility includes a 24-hour emergency department and a comprehensive stroke center.

St. David’s Medical Center specializes in treating high-acuity surgical patients, offering complex procedures such as spine surgeries, total joint replacements, advanced surgical oncology, bariatric surgery, and general surgery. It is also home to the esteemed Texas Cardiac Arrhythmia Institute. The hospital has earned accreditation from the American Nurses Credentialing Center (ANCC) as a Magnet® hospital, the highest and most prestigious distinction a healthcare organization can achieve for nursing practice and quality patient care.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 


"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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