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Case Management Assistant Jobs in Spring, TX (NOW HIRING)

Genex

Medical Nurse Case Manager

Houston, TX · On-site

... case management process. Works as an intermediary between carriers, attorneys, medical care ... assist in training/orientation of new staff as requested. • Monitors functions assigned to non ...

Casa de Esperanza de los Ninos

Case Aide

Houston, TX · On-site

$18/hr

One year childcare Job Duties/Essential Functions 1. Support to Family Services Team Members * Assist Case Managers with intakes; discharges; visit transportation, supervision & documentation; and ...

RYSS Texas Public Schools

Case Aide

Houston, TX

$16.50/hr

Key Responsibilities: * Assist case managers with client intakes, assessments, and follow-up activities. * Maintain accurate and up-to-date client records and case files. * Schedule appointments ...

Openwork

Case Manager/Housing Facilitator

Houston, TX · On-site

$26/hr

Responsibilities: * Assist clients with housing searches, lease applications, and move-in ... Provide ongoing case management, coaching, and support. * Track progress and maintain accurate case ...

Openwork

Case Manager/Housing Facilitator

Houston, TX · On-site

$26/hr

Responsibilities: * Assist clients with housing searches, lease applications, and move-in ... Provide ongoing case management, coaching, and support. * Track progress and maintain accurate case ...

AECOM

Lead CDBG Case Manager

Houston, TX · On-site

Serve as a liaison between management, case managers, and program stakeholders. * Assist applicants with escalated concerns or complex cases. * Maintain accurate notes and documentation within ...

AECOM

Lead CDBG Case Manager

Houston, TX · On-site

Serve as a liaison between management, case managers, and program stakeholders. * Assist applicants with escalated concerns or complex cases. * Maintain accurate notes and documentation within ...

AECOM

Lead CDBG Case Manager

Houston, TX

Serve as a liaison between management, case managers, and program stakeholders. * Assist applicants with escalated concerns or complex cases. * Maintain accurate notes and documentation within ...

AECOM

Lead CDBG Case Manager

Houston, TX · On-site

Serve as a liaison between management, case managers, and program stakeholders. * Assist applicants with escalated concerns or complex cases. * Maintain accurate notes and documentation within ...

AECOM

Lead CDBG Case Manager

Houston, TX · On-site

Serve as a liaison between management, case managers, and program stakeholders. * Assist applicants with escalated concerns or complex cases. * Maintain accurate notes and documentation within ...

Dynamic Service Solutions

Case Aide (Bilingual)

Houston, TX · On-site

$18 - $19.50/hr

Essential Functions: * Assist to coordinate case management services to include the safe and timely release of UC in accordance with ORR policy and procedures. * Ensure accurate and timely completion ...

AK Law Firm, PLLC

Case Manager

Houston, TX

$19 - $24.50/hr

Will be responsible for managing the treatment of up to 100 clients. * Assist clients in finding ... Accurately maintain case management data in Filevine (case management database) Qualifications ...

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All JobsCase Management JobsCase Management Assistant JobsCase Management Assistant Jobs in Spring, TX

Case Management Assistant information

See Spring, TX salary details

$11

$18

$26

How much do case management assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for case management assistant in Spring, TX is $18.92, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What jobs make $3,000 a month without a degree?

A Case Management Assistant typically earns less than $3,000 monthly, but some entry-level roles in sales, customer service, or administrative support can reach or exceed this income without a degree, especially with experience or certifications. Skilled trades like plumbing or HVAC, or roles in transportation and delivery services, may also offer earnings around this level without requiring a college degree.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Spring, TX? The most popular types of Case Management jobs in Spring, TX are:
What job categories do people searching Case Management Assistant jobs in Spring, TX look for? The top searched job categories for Case Management Assistant jobs in Spring, TX are:
What cities near Spring, TX are hiring for Case Management Assistant jobs? Cities near Spring, TX with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Spring, TX as of May 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $39,348 per year, or $18.9 per hour.

Lead Case Manager - Inmate Reentry and Education

Harris County Sheriff's Office, TX

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

Location : Houston, TX
Job Type: Regular Full-time
Job Number: 2026-01304-E
Department: Detention Support Services Bureau
Opening Date: 05/28/2026
Closing Date: 6/12/2026 12:59 AM Central
POSITION OVERVIEW
The Lead Case Manager - Inmate Reentry and Education is responsible for overseeing day-to-day case management operations within the Inmate Reentry and Education program. This position provides direct supervision, coaching, support, and quality assurance for a team of four Case Managers and one Dignity staff member while also ensuring residents receive comprehensive, individualized, gender-responsive, trauma-informed, and reentry-focused services.
The Lead Case Manager supports the development and implementation of screening, assessment, care planning, in-jail service coordination, court navigation support, and structured transition planning. This position ensures case management services are delivered consistently, ethically, and in alignment with agency policies, jail procedures, PREA standards, confidentiality requirements, and program goals.
The Lead Case Manager works collaboratively with correctional staff, reentry staff, medical and behavioral health professionals, legal partners, courts, program providers, community agencies, and institutional leadership to promote safety, stability, dignity, rehabilitation, and successful reentry for residents.
Key Responsibilities
Team Leadership and Supervision
  • Provide daily leadership, guidance, and support to a team of four Case Managers and one Dignity staff member.
  • Assign, monitor, and balance caseloads to ensure equitable distribution of work and timely service delivery.
  • Conduct regular individual and team check-ins to review resident needs, case progress, barriers, and service coordination.
  • Provide coaching, mentoring, and professional development support to case management staff.
  • Support staff in navigating complex cases, crises, court-related needs, and reentry barriers.
  • Promote a team culture rooted in accountability, dignity, collaboration, professionalism, and resident-centered care.
  • Assist leadership with onboarding, training, and orientation of new case management and dignity staff.

Program Coordination and Implementation
  • Support the implementation of reentry, education, dignity, and stabilization initiatives within the jail setting.
  • Coordinate daily case management workflows to ensure residents are screened, assessed, and connected to appropriate services.
  • Help develop and maintain consistent procedures for intake, care planning, reentry planning, documentation, and warm handoffs.
  • Identify gaps in services, barriers to implementation, and opportunities for program improvement.
  • Collaborate with leadership to strengthen reentry pathways, educational opportunities, dignity-based supports, and community partnerships.
  • Participate in program planning, evaluation, and quality improvement efforts.

Screening, Assessment, and Care Planning Oversight
  • Ensure Case Managers conduct timely screenings and assessments to identify residents' strengths, needs, risk factors, protective factors, and goals.
  • Review individualized care plans to ensure they are complete, appropriate, resident-centered, and responsive to identified needs.
  • Ensure care plans address in-jail programming, behavioral health and medical needs, education and employment goals, legal and court-related needs, reentry planning, safety planning, and community stabilization.
  • Guide staff on complex care planning needs, including relapse prevention, housing safety, family reunification, and victim safety considerations.
  • Monitor whether care plans are reviewed and updated consistently in collaboration with residents.

Case Management Support
  • Provide direct case management support as needed, particularly for high-need, complex, or priority cases.
  • Support Case Managers in connecting residents to in-jail programs, treatment services, educational opportunities, vocational resources, and internal supports.
  • Ensure residents receive consistent contact, follow-up, coaching, and support throughout incarceration and transition planning.
  • Assist staff in resolving service access barriers and coordinating with internal and external partners.
  • Support residents and staff in navigating behavioral health, medical, substance use, parenting, housing, employment, education, and stabilization needs.

Reentry and Transition Planning
  • Ensure reentry planning begins at intake or as early as possible.
  • Oversee the development of structured, individualized reentry plans that include housing stabilization, employment and education pathways, behavioral health and medical continuity of care, benefits navigation, family reunification when appropriate, and community-based treatment coordination.
  • Coordinate and monitor warm handoffs to community providers before release.
  • Support staff in preparing documentation for court, probation, parole, release planning, or supervision requirements.
  • Assist with the coordination of reentry support groups, transition-focused programming, and skill-building workshops.
  • Help strengthen partnerships with housing providers, workforce organizations, treatment providers, educational institutions, and community-based organizations.

Criminal Justice Navigation and Advocacy
  • Support staff in helping residents understand court processes, charges, supervision requirements, and release conditions within the appropriate scope and without providing legal advice.
  • Coordinate with defense attorneys, prosecutors, probation/parole officers, court personnel, and other legal partners when appropriate.
  • Review and support preparation of case summaries, service updates, or documentation to assist court-informed decision-making when appropriate.
  • Advocate for appropriate service referrals, diversion opportunities, treatment pathways, and stabilization supports when available.

Dignity Services Oversight
  • Supervise and support the Dignity staff member responsible for resident dignity, basic needs, and stabilization-related supports.
  • Coordinate access to dignity-based resources such as clothing, hygiene, documentation support, family connection resources, release preparation items, and other approved supports.
  • Ensure dignity services are integrated with case management and reentry planning.
  • Promote respectful, humane, and trauma-informed interactions with residents.
  • Identify recurring dignity-related needs and report trends to leadership for planning and resource development.

Documentation, Compliance, and Quality Assurance
  • Review case documentation for accuracy, timeliness, completeness, HIPAA confidentiality, and compliance with agency expectations.
  • Ensure Case Managers complete required assessments, care plans, progress notes, reports, referrals, and data tracking.
  • Monitor adherence to jail policies, PREA standards, confidentiality laws, ethical guidelines, and program procedures.
  • Track service delivery, resident outcomes, staff productivity, and program performance indicators as assigned.
  • Prepare reports, summaries, and updates for leadership as needed.
  • Identify documentation trends, training needs, or compliance concerns and address them promptly with staff and leadership.

Collaboration and Liaison Responsibilities
  • Serve as a primary liaison between the case management team and correctional staff, behavioral health providers, medical staff, legal partners, courts, community-based organizations, housing providers, employment partners, and institutional leadership.
  • Participate in multidisciplinary team meetings and ensure relevant updates are communicated to staff.
  • Build and maintain partnerships that support resident rehabilitation, stabilization, dignity, and successful reentry.
  • Represent the case management team in meetings, planning sessions, and collaborative initiatives as assigned.
  • Promote clear communication, shared problem-solving, and coordinated service delivery across systems.

Counseling, Support, and Crisis Response
  • Provide supportive counseling and coaching within the scope of practice.
  • Guide staff in using strengths-based, trauma-informed, and gender-responsive approaches.
  • Support the development of safety plans in response to risks such as self-harm, relapse, unsafe relationships, housing instability, or other identified concerns.
  • Respond to crises in coordination with correctional, medical, and behavioral health staff.
  • Assist with de-escalation, conflict resolution, and stabilization efforts when appropriate.

Institutional and Program Support
  • Participate in staff meetings, trainings, supervision, and leadership briefings.
  • Support institutional efforts aligned with rehabilitation, education, reentry, dignity, and resident stability.
  • Help ensure the case management team contributes to a safe, respectful, and professional jail environment.
  • Perform other duties as assigned by leadership.

This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee in this position. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.
MINIMUM REQUIREMENTS
  • Bachelor's degree in social work, Psychology, Criminal Justice, Human Services, Public Health, Counseling, Education, or related field.
  • Minimum of five years of experience in case management, behavioral health, corrections, reentry services, human services, community-based services, or related field.
  • Knowledge of reentry systems, court processes, jail operations, behavioral health systems, public benefits, housing systems, and community resource networks.
  • Demonstrated ability to lead a team, manage competing priorities, and coordinate services in a correctional environment.
  • Strong understanding of trauma-informed, gender-responsive, strengths-based, and culturally responsive practices.
  • Ability to review documentation, monitor compliance, and support quality improvement efforts.
  • Strong organizational, communication, problem-solving, and collaboration skills.
  • Ability to exercise sound judgment, maintain confidentiality, and respond calmly to high-stress situations.
  • Ability to work effectively with correctional staff, residents, clinical providers, legal partners, community agencies, and leadership.

PREFERENCES
The following qualifications are not mandatory but may be given additional consideration:
  • Master's degree in Social Work, Counseling, Criminal Justice, Human Services, Public Administration, Education, Public Health, or related field.
  • Licensed or license-eligible clinician, such as LCSW, LPC, LMFT, LCDC, or related credential, where applicable.
  • Two years of lead, supervisory, coaching, training, or program coordination experience.
  • Prior supervisory or lead worker experience.
  • Experience working with vulnerable, justice-involved, incarcerated, or reentry populations.
  • Experience developing or implementing reentry, diversion, education, behavioral health, dignity, or stabilization programs.
  • Experience facilitating groups, staff training, or multidisciplinary meetings.
  • Knowledge of benefits navigation, housing systems, workforce development, education pathways, and community-based treatment resources.
  • Experience coordinating care across systems, including corrections, courts, behavioral health, housing, employment, and community services.
  • Bilingual skills preferred.

GENERAL INFORMATION
Work Environment
  • Work is performed in a secure jail environment.
  • Regular interaction with incarcerated individuals.
  • Frequent collaboration with correctional officers, medical and behavioral health providers, legal partners, community agencies, and institutional leadership.
  • May involve exposure to high-stress situations, crisis intervention needs, and complex resident circumstances.
  • Must be able to maintain professionalism, confidentiality, and composure in a correctional setting.

Physical Demands
This role is sedentary; however, the ability to lift and carry up to 10 pounds is required to move files and/or boxes of documents, etc.
Position Type and Typical Hours of Work
This is a full-time position. Days and hours of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m. Hours may vary based on the department's business needs.
Equal Opportunity Statement
Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.
BENEFITS
Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as a defined benefit retirement plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
  • Medical
  • Dental
  • Vision
  • Wellness
  • Life Insurance
  • Long-term disability
  • Employee Assistance Program
  • 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service.
  • 10 county holidays plus one (1) floating holiday
  • Paid Parental Leave
  • Professional development opportunities
  • Dependent Care Reimbursement Plan
  • Healthcare Reimbursement Account
  • 457 Deferred Compensation Plan

The following benefits are also available to regular (full-time) employment and may be availabl...

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