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Case Management Assistant Jobs in Reston, VA (NOW HIRING)

House of Ruth

Case Manager

Washington, DC

$55K - $70K/yr

... assist and support grant reporting by providing client and case management information to the APC, Data specialist, and the grant manager when requested. * Other duties may be assigned. Education and ...

Aretum

Case Management Analyst - Journeyman

Mclean, VA · On-site +1

Provide customer relationship management to applicants, triage cases/tickets; assist with applicant ... Research and review case history * Adherence to standards and guidelines * High level of ...

U.S.VETS

Case Manager III

Washington, DC

$21.25 - $27.50/hr

Case management is a collaborative process which assesses, plans, implements, coordinates, monitors ... Monitors program rent/participant fee compliance to assist clients in prioritizing housing

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All JobsCase Management Assistant JobsCase Management Assistant Jobs in Reston, VA

Case Management Assistant information

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$13

$22

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How much do case management assistant jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for case management assistant in Reston, VA is $22.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.53 per hour, depending on experience, location, and employer.

How much do management assistants get paid?

Management assistants, also known as administrative or executive assistants, typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and industry. Salaries can range from approximately $30,000 for entry-level roles to over $60,000 for experienced professionals or those in high-demand sectors.

What is a case management assistant?

A case management assistant supports case managers by organizing client information, scheduling appointments, and preparing documentation. They often use case management software and require strong organizational and communication skills to help coordinate services and ensure client needs are met efficiently.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What jobs pay 2000 a day?

Most jobs that pay around $2,000 a day are highly specialized or senior-level roles, such as surgeons, anesthesiologists, corporate lawyers, or certain executive positions. These roles typically require advanced education, extensive experience, and professional certifications, and they often involve high-stakes environments or private practice settings.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative and clinical skills. It provides experience in patient interaction, medical records, and office management, which can be valuable for advancing in healthcare careers. However, the job may involve repetitive tasks and limited responsibilities compared to more specialized roles.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Reston, VA? The most popular types of Case Management jobs in Reston, VA are:
What job categories do people searching Case Management Assistant jobs in Reston, VA look for? The top searched job categories for Case Management Assistant jobs in Reston, VA are:
What cities near Reston, VA are hiring for Case Management Assistant jobs? Cities near Reston, VA with the most Case Management Assistant job openings:
Case Management Assistant jobs near you

Case Management Specialist 1

National Center for Missing & Exploited Children

Alexandria, VA • On-site

$26.15/hr

Full-time

Posted 14 days ago

Job description

National Center for Missing & Exploited Children
Position Description
TITLE: Case Management Specialist I
LOCATION: Alexandria, Virginia
DATE REVISED: January 2025
FLSA: Non-exempt
DIVISION: Missing Children Division (MCD)
DEPARTMENT: Case Management Services
TRAVEL REQUIREMENT:
None
HOURS and SCHEDULE:
This position requires rotating weekend shift (Saturday). Must be available to work Monday-Friday 9:00am to 5:00pm or swing shift (10:00am-6:00pm, 11:00am-7:00pm, 12:00pm-8:00pm) (37.5 hours within five (5) days per week); unless otherwise required or approved by management.
REPORTS TO:
This position reports to the Supervisor, Case Management Services and works under the general supervision of the Vice President, Missing Children Division (MCD) and Executive Director, Case Management Services.
SUPERVISION EXERCISED:
None
RESPONSIBILITY FOR PUBLIC CONTACT:
Daily contact requiring courtesy, discretion, and sound judgment
LICENSING AND CERTIFICATION:
Must be eligible to apply for VCIN certification which requires either U.S. citizenship or having been a lawful resident of the U.S. for the past 10 consecutive years. Must obtain VCIN certification within three (3) months of hire and maintain certification including completion of all required training. VCIN certification requires background screening, to include fingerprinting, criminal history check, and professional references.
GENERAL DESCRIPTION:
Position is responsible for the overall support functions for the Missing Children Division to include updating case-management files in the NCMEC database, media-ready certification, and processing resolved cases. Maintain contact and provide technical assistance on assigned cases to parents, guardians, law enforcement and other authorized agencies involved in providing services to missing and exploited children. Coordinate NCMEC resources within a team environment, to include (but not limited to) Long Term Missing Case Managers, Forensic Case Managers, MCD Case Managers, Analytical Services Division, Team Adam, Family Advocacy Division to assist and support law enforcement agencies, guardians and families associated with these cases.
This position may require shift work. This position may be responsible for covering the evening shift (i.e. 1:00pm to 9:00pm, Monday-Friday) or weekends, if requested.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • This position requires the ability to access and use NCIC/NLETS data after successfully completing VCIN certification.
  • Responsible for support functions detailed in the Procedures and Operations Manual.
  • Respond to requests for information, assistance, and searches from both within and outside the organization.
  • Assess and assign cases as directed by the Vice President, Missing Children Division.
  • Responsible for the daily updating and data entry of missing children files in the NCMEC database.
  • Provide quality control and procedure compliance of the missing children files in NCMEC database.
  • Prepare cases for media-ready certification, including assigned children missing from care cases.
  • Maintain bio/contact information and update as needed.
  • Revise posters and provide copies upon request.
  • Process recovered or resolved cases with all appropriate and necessary information and data to ensure the integrity of the NCMEC database.
  • Perform required media recovery notifications.
  • Manage missing child cases from the time of assignment through the recovery process with responsibility for their own individual caseload.
  • Make initial and follow-up case contact with parents, guardians and law enforcement for assigned cases of children missing from care. Assess each individual case for criticality and high-risk patterns, provide all necessary resources and elevate to a case manager as necessary.
  • Verify existence of police report and NCIC entry concerning missing children cases and provide follow-up technical support and assistance to parents, guardians and law enforcement for children missing from care cases.
  • Prepare and draft summary, progress and supplemental reports as well as resolution reports on assigned children missing from care cases for internal case management review and media purposes.
  • Maintain strict confidentiality of all law enforcement sensitive and case related information.
  • Assist other staff members when needed (i.e. staffing shortages, emergent situations)
  • Maintain a professional and courteous demeanor at all times.
  • Promote and exhibit loyalty to the National Center for Missing & Exploited Children and the cause of protecting children worldwide.
  • Must be able to work evening and weekend shifts
  • Communicate with co-workers, management, law enforcement officials, and others in a courteous and professional manner.
  • Conform with and abide by all regulations, policies, work procedures, and instructions.
  • Respond promptly when returning telephone calls, emails and all other correspondence both internally and externally.
  • Participate in advisory groups and committee as directed by Case Management Services Supervisors or Executive Director.
  • Consistently demonstrate to CMS supervisory staff the ability and skills to perform essential duties and undertake additional responsibilities as needed.
  • As needed, represent MCD for tours, presentations and have a strong understanding of all services offered within MCD and other core functions within the organization.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Human Services, Criminal Justice, or related field; or equivalent combination of education and work experience.
  • One (1) year of hotline/casework experience preferred

KNOWLEDGE, SKILLS AND ABILITIES
  • Knowledge, understanding and ability in the operation of NCIC, NLETs, and microcomputer systems.
  • Knowledge of word processing, spreadsheets and database software, social media/network sites, and database programs and applications.
  • Demonstrate strong organizational ability and skills in problem solving
  • Ability to manage, prioritize and complete numerous tasks in a fast-paced work environment under tight deadlines.
  • Produce work product with a high degree of accuracy and attention to detail
  • Excellent verbal and telephone communication skills and a demonstrated capacity to communicate effectively and compassionately with individuals in crisis.
  • High degree of accountability
  • Self-starter, highly motivated and able to work with minimal supervision and direction.
  • Strong verbal and written communication skills
  • Excellent organizational and interpersonal skills
  • Bi-lingual English/Spanish language skills preferred
  • Adaptability, flexibility and ability to work as part of a team or in an individual capacity
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information
  • Ability to handle and maintain the integrity and confidentiality of highly sensitive material and information

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