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Case Management Assistant Jobs in Park Ridge, IL

La Casa Norte

Case Manager

Chicago, IL · On-site

$41K - $44K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Case Management Duties * Conduct intakes, assessments, and individualized service/action planning. * Assist with applications for public benefits and other documentation. * Support youth in ...

County of DuPage

Case Manager

Wheaton, IL

$58K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Case Managers in this program assist qualified clients with setting up services, such as CCP and/or Home Delivered Meals. They will also complete Medicaid application for clients who meet those ...

FutureSense LLC

Case Manager

Chicago, IL · On-site

$45K - $49K/yr

... to assist them towards becoming productive, active members of the community. Case management for our participants includes but is not limited to: support related to employment and education; life ...

Alliant Human Capital

Case Manager

Chicago, IL · On-site

$45K - $49K/yr

... to assist them towards becoming productive, active members of the community. Case management for our participants includes but is not limited to: support related to employment and education; life ...

Deborah's Place

Audrey Thomas Case Manager

Chicago, IL · On-site

$48K - $50K/yr

Provide case management services including intakes, assessments, service planning, documentation ... Recruit landlords and assist landlords in the subsidy approval process. Act as a liaison between ...

Deborah's Place

Audrey Thomas Case Manager

Chicago, IL

$20.75 - $26.75/hr

Provide case management services including intakes, assessments, service planning, documentation ... Recruit landlords and assist landlords in the subsidy approval process. Act as a liaison between ...

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How much do case management assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for case management assistant in Park Ridge, IL is $20.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.13 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Park Ridge, IL?

The most popular types of Case Management jobs in Park Ridge, IL are:

What job categories do people searching Case Management Assistant jobs in Park Ridge, IL look for?

The top searched job categories for Case Management Assistant jobs in Park Ridge, IL are:

What cities near Park Ridge, IL are hiring for Case Management Assistant jobs?

Cities near Park Ridge, IL with the most Case Management Assistant job openings:

Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Park Ridge, IL as of July 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $43,509 per year, or $20.9 per hour.

Case Manager

La Casa Norte

Chicago, IL • On-site

$41K - $44K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Title: Case Manager
Reports To: Youth Development Manager
Salary Range: $41,212 – $44,302 annually
Schedule: Tues-Fri 10 am – 7pm amp; Sat 9 am – 6pm
Classification: Full Time - Exempt
La Casa Norte’s mission is to serve youth and families confronting homelessness. We provide access to stable housing and deliver comprehensive services that act as a catalyst to transform lives and communities.
Our programs, including Casa Corazón (Drop-In and Emergency Beds) and Solid Ground Supportive Housing, aim to transform the lives of homeless and at-risk youth (ages 16–24) by providing them with the stability, support, and guidance they need to thrive.
Job Summary
The Case Manager is responsible for providing comprehensive case management, advocacy, and supportive services to homeless and at-risk youth. This position supports youth in developing life skills, securing stable housing, and accessing educational, vocational, and healthcare resources.
Work schedules vary depending on program assignment, typically Tuesday - Saturday with evening and weekend flexibility required. Positions are located across multiple neighborhoods, including Humboldt Park, Back of the Yards, and Logan Square.
Key Responsibilities
Advocacy and Support Services
  • Provide case management using a strength-based, trauma-informed, harm reduction approach.
  • Maintain professional, supportive relationships with youth, staff, and community partners.
  • Assist youth in overcoming barriers to housing, employment, and education.
  • Provide life skills training (e.g., decision-making, budgeting, conflict resolution, time management).
  • Deliver crisis intervention services and ongoing mentoring.
  • Advocate for youth with landlords, schools, employers, shelters, and institutions.
  • Refer and connect youth to wrap-around services (e.g., food pantries, clothing closets, legal aid, parenting classes, mental health/substance use services).
Case Management Duties
  • Conduct intakes, assessments, and individualized service/action planning.
  • Assist with applications for public benefits and other documentation.
  • Support youth in identifying and securing housing opportunities (shelters, supportive housing, apartments).
  • Distribute resources (CTA passes, toiletries, food, etc.) as appropriate.
  • Collaborate with internal and external partners to provide holistic care.
  • Document all services and outcomes in HMIS, ClientTrack, and paper files.
Program Operations and Environment
  • Support coverage during program hours and coordinate workshops, food, and activities.
  • Maintain safe and welcoming environments, addressing safety hazards, emergencies, or incidents.
  • Encourage youth participation in maintaining clean, healthy shared spaces.
  • Plan and facilitate monthly schedules of programming and activities.
  • Support volunteer groups and community engagement events.
Administrative and Leadership Responsibilities
  • Assist Program Supervisors/Coordinators with program development and service delivery.
  • Provide supervision to interns, volunteers, and graduate-level students as appropriate.
  • Participate in on-call rotation, covering occasional evenings and weekends.
  • Assist with data collection, grant reporting, and audits.
  • Uphold La Casa Norte policies, including the Declaration of Non-Violence.
Professional Development and Team Collaboration
  • Attend weekly staff meetings, trainings, and workshops.
  • Participate in La Casa Norte’s fundraising and outreach events.
  • Collaborate with colleagues to strengthen and develop new programming.
In addition to the responsibilities listed above, all La Casa Norte employees are responsible for contributing to the overall success of La Casa Norte by:
  • Participating in La Casa Norte’s fundraising events.
  • Participating in on- and off-site staff trainings, workshops and outreach events, as needed.
  • Collaborating in a team approach to develop new programs.
  • Participate in on-call rotation to support all youth programs overnight and on weekends.
  • Perform other duties as needed.
Qualifications and Experience:
  • Bachelor’s degree in social work, psychology, or a related field or at least three (3) years of equivalent experience.
  • Bilingual English/Spanish strongly preferred.
  • Demonstrated ability to work with homeless, at-risk, LGBTQ+, and adjudicated youth.
  • Knowledge of Latino and African American cultural, social, and economic contexts.
  • Strong organizational, time management, and communication skills.
  • Ability to work independently and collaboratively in fast-paced environments.
  • Valid driver’s license, insurance, and reliable vehicle required.
  • Must pass background check and medical clearance if assigned to certain programs.
Work Conditions
  • Flexible hours, including evenings, weekends, and on-call rotation.
  • Must be able to walk up and down stairs and lift/move up to 25 lbs.
  • Frequent engagement in community outreach, program activities, and events.
Compensation and Benefits Package Includes:
  • Paid Time Off: 14 vacation days per year
  • Personal Days: 7 personal days per year
  • Holidays: 10 paid holidays annually
  • Sick Leave: 6 sick days annually
  • Health Insurance: Blue Cross and Blue Shield of Illinois (HMO/PPO options)
  • Dental and Vision Insurance: Comprehensive coverage options
  • Retirement Savings: 403(b) plan
  • Life Insurance: $25,000 basic term life insurance (at no cost to employees)
  • Disability Insurance: Long-term disability coverage (at no cost to employees)
  • Flexible Spending Accounts (FSA): Pre-tax options for healthcare, transit, and dependent care
  • Employee Assistance Program (EAP): Confidential resources for employees
Bargaining Unit Status:
  • This position is represented by the Office and Professional Employees International Union (OPEIU), Local 39.
Equal Opportunity Statement
La Casa Norte is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, ethnicity, religion, sexual orientation, gender identity, age, veteran status, national origin, pregnancy, disability, or other protected status. Reasonable accommodations will be provided as required by law.

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