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Case Management Assistant Jobs in Madison, MS (NOW HIRING)

FMOLHS

Supervisor Case Management - RN

Jackson, MS

BLS 1. Assist the director of the department with support of clinical and administrative case management and social service roles through participation, problem solving and scheduling of staff in ...

Gordon Rees Scully Mansukhani, LLP

Case Assistant

Jackson, MS · On-site

$16 - $21.25/hr

... Case Assistant in its Jackson office. The ideal candidate should have at least one year of ... Support secretarial overflow and front desk operations, including managing mail, setting up and ...

Gordon Rees Scully Mansukhani, LLP

Case Assistant

Jackson, MS · On-site

$16 - $21.25/hr

... Case Assistant in its Jackson office. The ideal candidate should have at least one year of ... Support secretarial overflow and front desk operations, including managing mail, setting up and ...

Gordon Rees Scully Mansukhani, LLP

Case Assistant

Jackson, MS · On-site

$16 - $21.25/hr

... Case Assistant in its Jackson office. The ideal candidate should have at least one year of ... Support secretarial overflow and front desk operations, including managing mail, setting up and ...

Schwartz & Associates

Claims Assistant

Jackson, MS · On-site

$17/hr

Makes notes of client contact conversations in case management system. * Prepares settlement and correspondence memorandums from lien holders for disbursements to client. * Compiles demand letters ...

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Case Management Assistant information

See Madison, MS salary details

$10

$17

$24

How much do case management assistant jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for case management assistant in Madison, MS is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $19.95 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Madison, MS? The most popular types of Case Management jobs in Madison, MS are:
What cities near Madison, MS are hiring for Case Management Assistant jobs? Cities near Madison, MS with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Madison, MS as of July 2026, with employment types broken down into 7% As Needed, 73% Full Time, 7% Part Time, and 13% Contract. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $35,975 per year, or $17.3 per hour.

Supervisor Case Management - RN

Franciscan Missionaries of Our Lady Health System

Jackson, MS • On-site

Other

Re-posted 8 days ago

Franciscan Missionaries of Our Lady Health System rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

343rd of 887 rated healthcare providers

Job description


This position is responsible for the day-to-day operations of the care management clinical staff under the general direction of the Care Management Director. The position will integrate knowledge, skills, and experiences to meet the needs of patients and families throughout the continuum of care. They rely on extensive experience and judgment to accomplish responsibilities. A wide degree of creativity and latitude is expected in order to lead and direct the work of others.
Responsibilities
1. Assist the director of the department with support of clinical and administrative case management and social service roles through participation, problem solving and scheduling of staff in order to facilitate appropriate patient flow and services.
  1. Plans and updates in-service education programs for all case management staff annually.
  2. Conducts case review and high-risk screening evaluations weekly with staff.
  3. Performs weekly quality reviews and communicates findings to both staff and management team.
  4. Assist director in selection of team members.
  5. Provides for departmental orientation, onboarding, and initial competency checks for all new team members.

2. Provides case management services to assigned population in addition to coordinating staff assignments in order to assure appropriate levels of service.
  1. Assures adequate case management coverage to meet customer expectations.
  2. Performs routine case management duties including planning, assessment, resource allocation and outcome tracking.
  3. Plans for staffing variances as evidenced by adequate coverage for all areas.

3. Provides up to date clinical expertise to case management staff including new interventions and therapies, changes in clinical protocols and updates in clinical case management services in order to meet the needs of all assigned patient populations.
  1. Monthly education provided to staff regarding emerging trends in healthcare services.
  2. Secures specific case management educational materials and distributes on a weekly basis to staff.

4. Reports specific outcome measures including productivity, referral patterns, cost savings, utilization in order to trend and provide appropriate analysis of service delivery.
  1. Provides scheduled reports on specific criteria-based measures to Director.
  2. Provides analysis of data related to outcomes.
  3. Makes changes to service and service delivery based on outcome data analysis to improve service levels.

5. OTHER DUTIES AS ASSIGNED
  1. Other duties as assigned are completed.
  2. Actively participates in performance improvement projects as needed.

Qualifications
Experience, Education, Training, Special Skills, and Licensure :
  • 5 years clinical experience, plus 2 years in case management
  • Strong interpersonal, oral and written communication skills; computer skills; problem solving and critical thinking skills; time management and prioritization skills; leadership qualities including the ability to train, motivate, manage and supervise staff.
  • Current Mississippi RN license
  • BLS

What Franciscan Missionaries of Our Lady Health System employees say

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About Franciscan Missionaries of Our Lady Health System

Sourced by ZipRecruiter

The Franciscan Missionaries of Our Lady Health System is the leading health care innovator in Louisiana. We bring together outstanding clinicians, the most advanced technology and leading research to ensure that our patients receive the highest quality and safest care possible.

Industry

Hospitals

Company size

5,001 - 10,000 Employees

Headquarters location

Baton Rouge, LA, US

Year founded

1911

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