Case Management Assistant Jobs in Tupelo, MS (NOW HIRING)

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and communities deserves our very best

Canopy has been designated a Great Place to Work® for the fifth consecutive year, and is one of only eight companies in Mississippi to qualify for this certification in 2025-2026. Canopy’s employees are charged with building a healthy work culture within their teams, that focus on trust, and the collective goal of helping kids thrive and families to overcome extraordinary challenges.

Case Manager - Position Overview

• The in-Circle Program Case Manager is responsible for assessing service needs and linking the child and family with a range of social, educational, vocational, recreational, and other related wrap around services based on the client’s individualized needs.
• The Case Manager serves as an adult role model who works collaboratively with the family in creating a supportive environment addressing the basic needs of the child and family through referral, education and skill development. 
• The Case Manager will collaboratively work with the CPS caseworker to insure effective implementation of services to meet the needs of the in-Circle Program family, and making necessary adjustments based upon changing needs.
• Case management services are comprehensive and must include: assessment of the individual client needs, collaboration on the development of a specific service plan, referral and linkage to services and monitoring of progress and outcomes.

Job Responsibilities:

• Once the in-Circle Program referral is accepted, the team will coordinate with the local MCPS staff and contact the family within 24 hours.
• Assists eligible individuals to gain access to medical, social, educational, vocational and other services.
• Ensures case management services are provided and ensures services are reflected in documentation for each family served within programmatic requirements.
• Demonstrates ability to monitor participants’ progress and documents accordingly.
• Completes initial case management goals, objectives and interventions for the case plan in coordination with the in-Circle Program therapist, MCPS and the family.
• Facilitates the initial family team meeting with MDHS; and as outlined and determined by the Individualized Service Plan thereafter.
• Reviews and updates the Crisis Management Plan (CMP) with each assigned family at each Family Team Meeting, service plan review, and or following any crisis intervention.
• Completes weekly ISP reviews, monitors and documents progress toward service goals.
• Assesses the strengths and needs of families referred to the program and appropriately utilizes community resources to assist in meeting their needs.
• Acts as a positive role model in every interaction with participants.
• Provides direct case intervention services to children, adolescents and families in home, school, office, community, and other appropriate settings.
• Provides and coordinates social services that are family driven and community based.
• Provides transportation for families in a safe and responsible manner.
• Carries out satisfaction surveys as assigned.
• Prepares and completes program reports as assigned.

Required Qualifications:

• Bachelor’s degree required in Social Work or a related field, and at least two (2) years’ experience working with children and families.
• Demonstrate competence in working with children and families in the child welfare system.
• Demonstrates competence in completing documentation and reports related to services provided
•  Computer skills required. 
• Must be at least 21 years of age, have a valid driver license, a good driving record, proof of legally appropriate auto liability insurance, and must be willing to use personal vehicle for organization business.