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Case Management Assistant Jobs in Delaware (NOW HIRING)

Chimes

Case Manager

Seaford, DE

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

Chimes

Case Manager

Newark, DE

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

Holcomb Behavioral Health

Case Manager

Newark, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

Chimes

Case Manager

Newark, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

Chimes

Case Manager

Seaford, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

Holcomb Behavioral Health

Case Manager

Seaford, DE · On-site

$21/hr

Perform case management duties for consumers involved in Behavioral Health Services * Provide ... * Assist consumers in obtaining and maintaining basic needs such as housing, food, healthcare, ...

JEVS Human Services

Case Manager

Wilmington, DE

$47.50K - $60K/yr

... * Assist participants in recruiting and screening personal care attendant applicants Qualifications * Associate's degree minimum * 3+ years experience in case management and community-based work ...

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How much do case management assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for case management assistant in Delaware is $21.28, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $24.52 per hour, depending on experience, location, and employer.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What jobs make $3,000 a month without a degree?

A Case Management Assistant typically earns less than $3,000 monthly, but some entry-level roles in sales, customer service, or administrative support can reach or exceed this income without a degree, especially with experience or certifications. Skilled trades like plumbing or HVAC, or roles in transportation and delivery services, may also offer earnings around this level without requiring a college degree.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Delaware? The most popular types of Case Management jobs in Delaware are:
What are popular job titles related to Case Management Assistant jobs in Delaware? For Case Management Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Delaware look for? The top searched job categories for Case Management Assistant jobs in Delaware are:
What cities in Delaware are hiring for Case Management Assistant jobs? Cities in Delaware with the most Case Management Assistant job openings:
Case Management Assistant jobs near you

Community Housing Case Manager - Part Time

YWCA Delaware

Wilmington, DE

$20.25 - $24.25/hr

Part-time

Posted 27 days ago

Job description

MISSION :
Accepts and implements the YWCA Mission to empower women and eliminate racism and promote peace, justice, freedom, and dignity for all.
CUSTOMER IMPACT STATEMENT : The Community Housing Case Manager - will deliver a trauma-informed response affirming the dignity of clients and facilitating a path of resiliency and recovery for individuals whose lives have been impacted by homelessness while assisting participants in their goal of permanent housing, primarily through case management and community housing services. This includes compliance with YWCA all housing (Rapid Re-Housing/Diversion) policies and procedures, goal setting, budgeting and referrals to education/training programs, referrals to any health (physical, mental, and social services) aspects the family or individual may need, case management, operational finances, intake, data entry/collection, documentation, reporting, and development of landlord & community relationships. This position reports directly to the Community Housing Case Supervisor.
Requirements
Develop individualized housing services that encompasses a housing service plan for each individual and/or family.
  • Schedule referral appointments and complete the intake process with the individual and/or family in a timely manner.
  • Assist individual or family's utilizing the housing first model which includes trauma-informed care practices that will assist individual or families in securing housing.
  • Offers clients referrals when issues arise and coordinates therapeutic services as needed.
  • Must complete in-person housing inspections and home visits.
  • Advocate on the client's behalf when necessary
  • Develop relationships with landlords, internal department programs and community resources that will empower the client in re-entering in the community successfully.
Delivery of administrative services which reinforce program goals and outcomes that are measurable, attainable, deliverable and met in a timely manner.
  • Responsible for collecting, inputting, and submitting complete and accurate client information to required parties on a timely basis.
  • Maintain accurate records as required by the program and funders.
  • Provide required documentation based on external (grants) and internal programs' requirements.
  • Assist with client referral records with CMIS and tracking methods, including all forms and exiting client referrals
  • Complete and submit monthly, quarterly, and annual reports to the Community Housing Director.
  • Participation Care Team - In consultation with other staff (SARC Coordinator, NCC, Aftercare and Resource Coordinator, and HMLC Family Support Manager), participate in the development of client service plans, prepare, and maintain current records on assigned cases according to dual program policies and procedures, including intake, treatment plans, progress notes, and other appropriate documentation.
  • Attend all required internal and external housing (Rapid Rehousing/Diversion) and DV/SA training/meetings as well attend all community meetings deemed necessary by the Community Housing Director.
  • Attend all monitoring reviews per funder.
  • Submit all financial requests to the Community Housing Director for review and approval.
Assist clients with creating a holistic approach that will offer safe, affordable, and sustainable housing.
  • Develops service plans that include financial, community healthcare, educational and employment goals that assist the client in sustaining permanent housing.
  • Assure that the client maintains at least monthly contact if receiving financial and or case management services
  • Follow - up and exit client according to the policies of the Rapid Re-Housing/Diversion.
Other Duties (including but also as assigned):
Required travel to Kent and Sussex County.
Meetings in-person and various platforms
Must be Certified in Community Healthcare within six months of hire.
PREFERRED QUALIFICATIONS
Education: Bachelor's degree in human services preferred or equivalent combination of training and experience.
Experience:
  • Three to five years' experience in human services/social work Case Management with families and individuals in transition Operating housing data systems and retrieving reports.
  • Working with vulnerable populations
  • Developing and maintaining community housing partners
  • Financials and budgets
Skills:
  • Bilingual (Spanish/English) preferred but not required.
  • Strong written and oral communication skills, record keeping, assessment, report writing, correspondence skills and organizational interpersonal.
  • Knowledge of domestic, sexual, and family violence dynamics. Knowledge of mental health and substance abuse recovery and support
  • Must understand and know how to identify and access a high variety of social services for adults and their families.
  • Ability to communicate with a diverse group of people Conflict management skills.
  • Ability to maintain professional demeanor and relationships with program participants.

Physical Qualifications: Sitting, standing, talking, hearing, and able to lift 25 lbs. or more.
Other: Must have access to reliable transportation.
Salary Description

About YWCA Delaware

Sourced by ZipRecruiter

Industry

Individual, family and community social assistance

Company size

51 - 200 Employees

Headquarters location

Wilmington, DE, US

Year founded

1895

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