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Remote Behavioral Health Case Management Jobs in Delaware

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet ... benefit management and specialty pharmacy services, behavioral health services, and other ...

... behavioral health, and social services. * Provides medication management, including regular ... Case management experience, preferably within a managed care organization, is desired. * Proficient ...

... behavioral health, and social services. * Provides medication management, including regular ... Case management experience, preferably within a managed care organization, is desired. * Proficient ...

... behavioral health, and social services. * Provides medication management, including regular ... Case management experience, preferably within a managed care organization, is desired. * Proficient ...

... behavioral health, and social services. * Provides medication management, including regular ... Case management experience, preferably within a managed care organization, is desired. * Proficient ...

... behavioral health, and social services. * Provides medication management, including regular ... Case management experience, preferably within a managed care organization, is desired. * Proficient ...

... behavioral health, and social services. * Provides medication management, including regular ... Case management experience, preferably within a managed care organization, is desired. * Proficient ...

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Remote Behavioral Health Case Management information

What is remote behavioral health case management?

Remote behavioral health case management involves coordinating mental health and substance use services for clients, but all interactions and management are conducted virtually, often via phone or video calls. Case managers assess clients’ needs, develop care plans, connect them with appropriate resources, and monitor progress, all while working from a remote location. This role is crucial in ensuring clients receive timely and effective support, especially for those who may face barriers to in-person care. Remote case managers must be skilled in communication, organization, and using digital health platforms to deliver quality care.

What are the key skills and qualifications needed to thrive as a remote behavioral health case manager?

To thrive as a Remote Behavioral Health Case Manager, you need a background in behavioral health or social work, often supported by a relevant degree and licensure such as LCSW, LPC, or RN. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, empathy, and organizational skills are essential for building rapport with clients and coordinating care remotely. These skills and qualifications are crucial for delivering effective support, ensuring continuity of care, and achieving positive outcomes for clients in a virtual environment.

What are some common challenges faced by remote behavioral health case managers, and how can they be addressed?

Remote behavioral health case managers often face challenges such as building rapport with clients virtually, ensuring effective communication with care teams, and maintaining client engagement. To address these, it's important to utilize secure and user-friendly telehealth platforms, establish regular check-ins, and leverage digital tools for collaboration and documentation. Additionally, staying proactive in communication with both clients and interdisciplinary teams helps ensure that care plans are coordinated and responsive to clients’ evolving needs.

What is the difference between Remote Behavioral Health Case Management vs Remote Mental Health Counselor?

AspectRemote Behavioral Health Case ManagementRemote Mental Health Counselor
CredentialsTypically requires a social work, counseling, or psychology license; certifications varyRequires a state licensure as a mental health counselor or therapist
Work EnvironmentCoordinate care, connect clients with resources, and monitor progress remotelyProvide therapy sessions, assessments, and counseling remotely or in-person
Employer & Industry UsageUsed by healthcare providers, insurance companies, and community organizationsEmployed by clinics, private practices, and mental health agencies

While both roles involve supporting mental health remotely, Remote Behavioral Health Case Management focuses on coordinating care and connecting clients with resources, whereas Remote Mental Health Counselors provide direct therapy and counseling services. Understanding these differences helps in choosing the right career path or job search focus.

What are popular job titles related to Remote Behavioral Health Case Management jobs in Delaware?

For Remote Behavioral Health Case Management jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Remote Behavioral Health Case Management jobs in Delaware look for?

The top searched job categories for Remote Behavioral Health Case Management jobs in Delaware are:

What cities in Delaware are hiring for Remote Behavioral Health Case Management jobs?

Cities in Delaware with the most Remote Behavioral Health Case Management job openings:

Case Mgr DSHP LTSS

Amerihealth Caritas

Dover, DE • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 16 days ago


AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

132nd of 314 rated insurance


Job description

Qualified candidates must live in and be able to travel throughout Kent County in DE.

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nations leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to hear you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

Discover more about us at www.amerihealthcaritas.com.

Responsibilities:

The Case Manager assists members who are eligible for LTSS in obtaining the services they need as required by Diamond State Health Plan Plus LTSS in Kent county Delaware. He or she contributes to the LTSS case management process by performing telephonic and/or face-to-face assessments for the identification, evaluation, coordination and management of members needs, including physical health, behavioral health, social services and long term services and supports.

  • Facilitate person centered planning team meetings to coordinate care and services. Identify, coordinate, and assist members in gaining access to needed LTSS services and other Covered Services, as well as non-covered medical, social, housing, educational, and other services and supports.
  • Provides information to members and conducts monitoring of authorized services and supports for members.
  • Informs members about available LTSS required needs assessments, the care plan process, service alternatives and service delivery options.
  • Informs members of their rights and responsibilities as well as assists with the complaint, grievance, and DHS Fair Hearing process.
  • Collects additional necessary information, including member preferences, strengths, and goals to inform the development of the Plan of Care.
  • Conducts comprehensive health needs assessments annually or more frequently as needed in accordance with requirements.

Education:

  • High School Diploma required with three (3) years related experience.
  • Bachelor's Degree in social work, psychology or other related fields preferred .

Experience:

  • At least 3 years working in social service or health care related field.
  • Experience working with people with disabilities or seniors in need of LTSS.
  • Knowledge of the home and community-based service system and how to access and arrange for services.
  • Experience conducting LTSS needs assessments and monitoring LTSS delivery.
  • Cultural competency and the ability to provide informed advocacy.
  • Ability to interact with health care professionals in a professional manner.
  • Ability to travel up to 75% within Kent county
  • Qualified candidates must live in and be able to travel throughout New Castle County in DE.
  • Valid driver's license required.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

Employment Type: FULL_TIME

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