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Case Management Assistant Jobs in Arizona (NOW HIRING)

Oscar Health

Case Management RN

Tempe, AZ · Remote

$32.60 - $42.79/hr

We're hiring a Case Management RN to join our Clinical Concierge Team. Oscar is the first health ... Educate members on improving health outcomes, assist with transitions from care settings ...

Oscar Health

Case Management RN

Tempe, AZ · On-site

$32.60 - $42.79/hr

We're hiring a Case Management RN to join our Clinical Concierge Team. Oscar is the first health ... Educate members on improving health outcomes, assist with transitions from care settings ...

La Frontera Center Inc.

Case Management Navigator

Maricopa, AZ · On-site

$20.50 - $26.25/hr

Our SMI Case Management Navigator will provide outreach and engagement and case management services ... Comply with the agency's standard of care for service delivery. Assist with Quality Management ...

AHG MASTER

Case Manager

Phoenix, AZ

$20 - $25/hr

Coordinate and track all residential client appointments; ensure appropriate staff are informed * Assist with discharge planning in collaboration with the clinical team * Provide case management for ...

Oscar Health

Case Management Social Worker

Tempe, AZ

$26.87 - $35.27/hr

Actively assist in the coordination of care, in person or remote, across a variety of settings ... Case Management experience * Complex Case Management certification * Bilingual skills (Spanish ...

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Case Management Assistant information

See Arizona salary details

$12

$19

$27

How much do case management assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for case management assistant in Arizona is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.84 per hour, depending on experience, location, and employer.

What is the highest paid case manager?

The highest paid case managers are often those with advanced certifications, extensive experience, and specialized skills in healthcare, legal, or social services. Salaries can reach over $80,000 annually, especially for senior or managerial roles in large organizations or healthcare systems. Geographic location and industry also influence compensation levels for case management assistants and related roles.

What are the key skills and qualifications needed to thrive as a Case Management Assistant, and why are they important?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What Is the Job of a Case Management Assistant?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

What do assistant case managers do?

Assistant case managers support case managers by helping to coordinate client services, gather information, and maintain case files. They often communicate with clients, healthcare providers, and social service agencies, and may use case management software to track progress and document interactions. Strong organizational and communication skills are essential for this role.

What are some common challenges faced by Case Management Assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

Is being a MOA a good entry-level job?

A Medical Office Assistant (MOA) role is often considered a good entry-level job in healthcare, as it provides experience with administrative tasks, patient interaction, and medical record management. It typically requires basic certification or training and offers opportunities for skill development and career advancement in healthcare settings.

Do you need a degree to be a case management assistant?

A degree is not always required to become a case management assistant, but many employers prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, organization, and familiarity with case management software can be important, and some positions may require additional certifications or training.

What are case management assistants?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.
More about Case Management Assistant jobs
What are the most commonly searched types of Case Management jobs in Arizona? The most popular types of Case Management jobs in Arizona are:
What are popular job titles related to Case Management Assistant jobs in Arizona? For Case Management Assistant jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Case Management Assistant jobs in Arizona look for? The top searched job categories for Case Management Assistant jobs in Arizona are:
What cities in Arizona are hiring for Case Management Assistant jobs? Cities in Arizona with the most Case Management Assistant job openings:
Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Arizona as of July 2026, with employment types broken down into 89% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% In-person, 2% Hybrid, and 5% Remote job distribution, with an average salary of $41,205 per year, or $19.8 per hour.
Case Management Assistant, ALTCS-HHK-Sacaton

Case Management Assistant, ALTCS-HHK-Sacaton

Gila River Health Care Corp

Sacaton, AZ • On-site

Full-time

Posted 5 days ago

Gila River Health Care rating

8.0

Company rating: 8.0 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

Position Summary: Provides clerical and administrative support for the Arizona Long Term Care System (ALTCS) Department in a manner that is both high quality and rapid by performing the following duties personally. Responsible for ensuring that all critical tasks are fulfilled on a timely basis.
Critical Tasks:
  • Provides clerical and administrative support services to team members such as, but not limited to, answering telephone calls, taking messages, researching information and assisting in solving problems.
  • Answer telephones and give information to callers, take messages, transfers calls to appropriate individuals without delay, and contact members to verify service delivery.
  • Greets patients, members and providers upon their arrival at the facility and ensures that they are directed properly while recording any necessary information as required by policy.
  • Schedules member appointments in full coordination with Case Managers.
  • Submission of prior authorization requests.
  • Complies fully with all confidentiality regulations and policies while not disclosing any patient or member information with unauthorized persons.
  • Use computers for various applications utilizing Microsoft Word, Excel and Outlook, for such programs as database management and/or word processing.
  • Creates, maintains, and enter information into databases.
  • Properly executes and maintains accurate and complete documentation of required paperwork and authorizations.
  • Sets up and manages paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment such as fax machines, copiers, or phone systems and arranges for repairs when equipment malfunctions.
  • Attend marketing and outreach events as directed to represent the department.
  • Completes forms in accordance with company procedures, enters authorizations for approved services.
  • Produces and mails routine cm letters and program educational materials.
  • Maintains and orders office supplies.
  • Coordination of Vehicle Maintenance.
  • Provides education on the ALTCS program.
  • Demonstrates ability to regularly change priorities to accomplish all tasks despite frequent interruptions.
  • Demonstrates ability to clearly communicate, both orally and in writing, while performing all essential functions.
  • Performs other special projects and duties as assigned.

Required Qualifications:
  • High School Diploma, with an Associate Degree preferred.
  • One to three years administrative experience in a medical environment, with behavioral health experience preferred.
  • Experience working within a Native American environment preferred.
  • CPR Certification.
  • State of AZ Driver's License with no significant violations during the last 5 years.
  • Fingerprint clearance for TCH only.
  • Demonstrated ability to relate to diverse cultures and specifically the Gila River Community and/or other Native American cultures.
  • Interest in medical subjects, patient services/care, and customer service.
  • Prior medical environment work experience is preferred.

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