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Case Management Assistant Jobs in Arizona (NOW HIRING)

Oscar Health

Case Management RN

Tempe, AZ · Remote

$32.60 - $42.79/hr

We're hiring a Case Management RN to join our Clinical Concierge Team. Oscar is the first health ... Educate members on improving health outcomes, assist with transitions from care settings ...

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How much do case management assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for case management assistant in Arizona is $19.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.84 per hour, depending on experience, location, and employer.

What is a case management assistant?

Case management assistants are professionals who support case managers in coordinating services and resources for clients, often in healthcare, social services, or legal settings. Their duties typically include scheduling appointments, maintaining case files, communicating with clients and service providers, and assisting with documentation. They help ensure that clients receive appropriate care and services efficiently, allowing case managers to focus on more complex tasks. Case management assistants play a vital role in improving client outcomes by providing organizational and administrative support.

What does a case management assistant do?

A case management assistant provides support for patients and senior staff to assist in a transfer of care. You prepare any necessary documentation to ease the transition, determine what kind of services patients need, and coordinate with other workers. Responsibilities vary with the type of position. Some case management assistants work with the elderly to ensure they can continue to live an independent life. Others help people with disabilities meet their basic needs to safeguard their quality of life. You may also provide support for people with addictions to transition into a sober lifestyle.

What are the key skills and qualifications needed to thrive as a case management assistant?

To thrive as a Case Management Assistant, you need a background in healthcare administration or social services, strong organizational skills, and typically an associate degree or relevant experience. Familiarity with case management software, electronic health records (EHRs), and documentation systems is commonly required. Excellent communication, attention to detail, and teamwork are essential soft skills for supporting case managers and interacting with clients. These skills ensure efficient case coordination, accurate record-keeping, and effective support for both clients and the case management team.

What are some common challenges faced by case management assistants, and how can they be managed effectively?

Case Management Assistants often encounter challenges such as balancing a high caseload, maintaining thorough documentation, and coordinating communication between clients, healthcare providers, and other stakeholders. Effective time management and strong organizational skills are essential to handle multiple priorities efficiently. Building good rapport with team members and utilizing case management software can streamline communication and documentation, making the role more manageable and rewarding.

What is the difference between Case Management Assistant vs Social Services Coordinator?

AspectCase Management AssistantSocial Services Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationBachelor's degree in social work, psychology, or related field; licensure may be preferred
Work EnvironmentHealthcare facilities, community agencies, hospitalsCommunity organizations, government agencies, healthcare settings
Employer & Industry UsageHospitals, clinics, social service agenciesNonprofits, government programs, social service departments
Common Search & Comparison IntentUnderstanding entry-level roles assisting case managersManaging client programs and coordinating services

While both roles support client services, a Case Management Assistant typically provides administrative and logistical support to case managers, often requiring less formal education. A Social Services Coordinator takes on a more active role in managing client programs and requires a higher level of education and experience. Both positions are vital in social service settings but differ in responsibilities and qualifications.

How much does a case management assistant make?

The average salary for a case management assistant in Florida is around $35,000 to $45,000 per year, depending on experience, certifications, and the specific employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher wages. Salaries can also vary based on the work environment and workload.
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What are the most commonly searched types of Case Management jobs in Arizona?

The most popular types of Case Management jobs in Arizona are:

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For Case Management Assistant jobs in Arizona, the most frequently searched job titles are:

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The top searched job categories for Case Management Assistant jobs in Arizona are:

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Case Management Assistant jobs near you
Infographic showing various Case Management Assistant job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $41,205 per year, or $19.8 per hour.

Case Management Assistant / Nursing Admin Assistant

Northern Cochise Community Hospital

Willcox, AZ

Full-time

Posted 5 days ago

Job description


About the Position

Northern Cochise Community Hospital is seeking a dependable and organized Case Management Assistant / Nursing Admin Assistant to support the RN Case Manager and Nursing Department. This position plays an important role in assisting with discharge planning, insurance authorizations, durable medical equipment coordination, outpatient services, transportation arrangements, follow-up appointments, utilization review support, and documentation in the Electronic Medical Record.

The ideal candidate will be professional, detail-oriented, and committed to providing excellent customer service while working closely with patients, families, staff, providers, and members of the interdisciplinary team.

Key Responsibilities

         Assist the Case Manager and Nursing Department with Administration duties and discharge planning and coordination of patient care needs.

         Prepare and review packets, obtain insurance authorizations, and support utilization review requests by phone, fax, and website updates.

         Coordinate durable medical equipment, outpatient services, transportation, transfers to another level of care, and follow-up appointments as directed.

         Provide patients with access to available primary care providers and community resources prior to discharge.

         Document appropriate case management information in the Electronic Medical Record.

         Attend weekly interdisciplinary team meetings and assist with accurate documentation.

         Answer phones, route calls, take messages, and provide routine information as needed.

         Develop and maintain records and files for efficient departmental operations.

         Operate standard office equipment, including computer, fax, copier, calculator, and related tools.

         Perform related duties as assigned.

Qualifications

         Minimum of 6 months of experience in a hospital setting required; 1 year of hospital experience preferred.

         Current BLS/CPR certification required in accordance with Northern Cochise Community Hospital policy.

         Current certification in non-violent crisis intervention (CPI) required.

         Ability to maintain confidentiality of medical, financial, employee, computer, and other sensitive information.

         Strong written and verbal communication skills.


         Excellent customer service skills and ability to work cooperatively with patients, families, employees, providers, vendors, and the interdisciplinary team.

         Strong organizational skills with the ability to manage records, documentation, follow-up tasks, and competing priorities.

         Basic computer skills and ability to use standard office equipment.

Work Environment and Physical Requirements

This position is generally performed in a hospital environment with a moderate noise level. The employee is regularly required to sit, use hands, talk, and hear; frequently reach with hands and arms; and occasionally stand, walk, stoop, kneel, crouch, crawl, and lift or move up to 50 pounds. The employee may potentially be exposed to infectious organisms during routine and emergency situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Special Conditions

Position is Safety Sensitive / Drug-Free Workplace / Vaccination Requirements.

Employment Type: FULL_TIME

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