Case File Worker Jobs (NOW HIRING)

File Compliance Worker

Organizational Overview:

ASCI is a mission-driven organization committed to advancing excellence in kinship care and strengthening outcomes for youth and families. Guided by a vision to be the nation’s foremost thought leader on kinship care, ASCI works to ensure all youth have the opportunity to grow into responsible adults while helping to break cycles of abuse and addiction. The organization supports kinship caregivers, youth, and the broader child welfare triad through high-quality services, advocacy, education, and innovative programs. ASCI’s culture emphasizes collaboration, integrity, accountability, and continuous improvement in pursuit of lasting, positive impact for children, families, and communities.

Everything we do at A Second Chance, Inc. is in support of our five overarching goals:

• To educate communities to prevent the cycle of child drug and alcohol abuse
• To provide children and families with a kinship alternative as a primary placement option
• To extend knowledge gained and expand organizational capacity with traditional and non-traditional constituents
• To enhance long-term financial security
• To maintain state-of-the-art facilities, technologies, and operations

Position Summary:

The File Compliance Worker is responsible for organizing, maintaining, and tracking physical and electronic case records to ensure compliance with organizational and regulatory standards. This role supports ASCI’s mission by ensuring accurate recordkeeping, timely document processing, and efficient access to critical information that enables high-quality services for youth and families.

Key Responsibilities:

• File and organize incoming paperwork from caseworkers according to established guidelines
• Retrieve and track file locations upon request
• Maintain and manage active and closed case files (physical and electronic)
• Facilitate off-site storage and record retention processes
• Copy, scan, fax, and distribute documents as needed, including large copy requests
• Sort and distribute incoming mail
• Monitor and maintain electronic filing and scanning systems
• Create and maintain tracking logs, spreadsheets, and reports (daily, weekly, monthly)
• Ensure forms inventory is stocked and organized
• Participate in internal and external audits to ensure compliance
• Support special projects and other administrative duties as assigned

Requirements:

Education

• Required: High School Diploma or equivalent
• Preferred: Associate’s degree in business administration, or a related field

Experience

• Required: Two (2) years of related experience and/or training
• Preferred: Experience with a central filing system

Skills & Knowledge

• Strong verbal and written communication skills
• Ability to follow detailed instructions with accuracy and consistency
• Strong organizational and time management skills
• Proficiency in Microsoft Office (Word, Excel) and SharePoint
• Attention to detail and accuracy in recordkeeping
• Ability to manage confidential information responsibly

Certifications & Requirements

• Current Act 33, State Police, and FBI Clearances 
• TB Test and Physical

Physical Demands:

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all responsibilities, duties, and skills required of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to perform computer-based work for extended periods in office, remote, and occasional field settings
• Ability to move about the work environment, including between offices, meeting spaces, and common areas
• Ability to travel as needed for meetings, trainings, or business purposes
• Ability to lift, carry, and transport work materials, files, and small office equipment up to 20 lbs. as needed
• Sufficient vision, hearing, and communication abilities to perform typical office, telephone, and virtual work tasks

This job description does not constitute an employment contract and may be revised to meet changing organizational needs.

A Second Chance is an Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, religious; national origin or ancestry; sex; gender identity or expression; sexual orientation disability; marital status; familial status; age (40 or over); or use of a guide or support animal because of blindness, deafness or physical disability of any individual or independent contractor or because of the disability of an individual with whom the person is known to have an association; or on any other basis prohibited by federal, state, or local law.