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Case Coordinator Jobs in Roxbury, MA (NOW HIRING)

Pyramid Healthcare

Case Manager

Concord, MA · On-site

$25 - $30/hr

Case Manager - Substance Use Disorder (SUD) Treatment Location: Concord, MA Schedule: Full-Time | ... This role is essential to client success and includes coordinating services, communicating with ...

Brockton Area Multi-Servi

Case Manager

Brockton, MA · On-site

$24 - $26/hr

Case Management & Care Coordination * Conduct ongoing needs assessments and individualized care planning * Connect individuals to medical care, health insurance, specialty treatment, and behavioral ...

CYNET SYSTEMS

Case Assistant

Salem, MA · On-site

$19 - $24/hr

Ability to learn the MassAbility case management system. * Proficiency in MS Windows, Word, Excel ... Coordinating data in an Excel sheet to be reviewed by counselor. * Managing and obtaining ...

CYNET SYSTEMS

Case Assistant

Salem, MA · On-site

$19 - $24/hr

Helping the counselors complete tasks on the MassAbility case management system, such as creating ... Coordinating data in an Excel sheet to be reviewed by counselor. * Managing and obtaining ...

Jeffrey S. Glassman

Case Manager

Boston, MA · Remote

$20 - $33/hr

Client Communication & Coordination: * Serve as the primary point of contact for clients; maintain regular, empathetic, and clear communication throughout the case. * Guide clients through treatment ...

Casa Esperanza

Case Manager

Boston, MA · On-site

$25 - $26/hr

What you'll do * Provide ongoing case management and care coordination for patients and their children. * Develop and monitor patient-centered service plans in collaboration with the ...

Dlapiper

Case Manager

Boston, MA · Hybrid

$70.43 - $112/hr

Supervises the development, management, coordination, and upkeep of all electronic tools to manage ... Manages and trains case assistants, paralegals, and attorneys, delegates and supervises projects ...

Kennedy-Donovan Center

Case Manager

Foxboro, MA · On-site

$20.99 - $23.49/hr

The Shared Living Case Manager coordinates and monitors individualized placements, ensuring the health, safety, and personal goals of individuals served. Responsibilities include case management ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

This individual serves as a central point of coordination across attorneys, clients, outside and opposing counsel, paralegals, case assistants, and vendors. The role combines sophisticated litigation ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$96 - $154/hr

This individual serves as a central point of coordination across attorneys, clients, outside and opposing counsel, paralegals, case assistants, and vendors. The role combines sophisticated litigation ...

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Showing results 21-40

All JobsCase JobsCase Coordinator JobsCase Coordinator Jobs in Roxbury, MA

Case Coordinator information

See Roxbury, MA salary details

$13

$24

$37

How much do case coordinator jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for case coordinator in Roxbury, MA is $24.66, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $27.12 per hour, depending on experience, location, and employer.

What is a case coordinator?

A case coordinator is a person who works in health care or social work, helping clients implement a care plan and utilize resources available to them. Job duties include meeting with clients and their care providers to determine the best course of action for each. A case coordinator may also provide clients with educational resources that will help them manage their care. Career qualifications often include postsecondary education in social work or a health care field, work experience, and communication skills.

What are the key skills and qualifications needed to thrive as a case coordinator, and why are they important?

To thrive as a Case Coordinator, you need strong organizational abilities, attention to detail, and a background in social work, healthcare, or a related field, often requiring a bachelor's degree. Familiarity with case management software, electronic health records (EHRs), and documentation systems is typically necessary. Effective communication, problem-solving, and empathy are essential soft skills for building rapport with clients and collaborating with interdisciplinary teams. These skills ensure efficient case management, continuity of care, and positive outcomes for clients in need of coordinated services.

What are some common challenges faced by case coordinators, and how can they effectively manage their workload?

Case Coordinators often juggle multiple cases simultaneously, each with unique requirements and timelines. A primary challenge is balancing competing priorities while ensuring that all clients receive timely support and accurate information. Effective workload management relies on strong organizational skills, regular communication with multidisciplinary teams, and the use of case management software to track progress. Additionally, proactively addressing potential barriers and staying adaptable helps Case Coordinators navigate high-pressure situations and deliver quality outcomes.

What is the difference between Case Coordinator vs Case Manager?

AspectCase CoordinatorCase Manager
Required CredentialsTypically a high school diploma or associate degree; certifications varyOften requires a bachelor's degree; certifications like CCM may be preferred
Work EnvironmentHealthcare facilities, social services, insurance companiesHospitals, social service agencies, insurance providers
Primary ResponsibilitiesCoordinate services, schedule appointments, gather documentationAssess client needs, develop care plans, advocate for clients

While both roles involve supporting clients and coordinating services, Case Coordinators primarily focus on scheduling and documentation, whereas Case Managers take a more active role in assessing needs and developing comprehensive care plans. The roles often overlap but differ in scope and responsibilities.

More about Case Coordinator jobs

What are the most commonly searched types of Case jobs in Roxbury, MA?

The most popular types of Case jobs in Roxbury, MA are:

What job categories do people searching Case Coordinator jobs in Roxbury, MA look for?

The top searched job categories for Case Coordinator jobs in Roxbury, MA are:

What cities near Roxbury, MA are hiring for Case Coordinator jobs?

Cities near Roxbury, MA with the most Case Coordinator job openings:

Case Coordinator jobs near you
Infographic showing various Case Coordinator job openings in Roxbury, MA as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $51,294 per year, or $24.7 per hour.

Case Manager

Pyramid Healthcare

Concord, MA • On-site

$25 - $30/hr

Full-time

Re-posted 27 days ago

Key responsibilities

  • Coordinate client care activities, including appointments, schedules, and treatment planning

  • Communicate with referral sources and outside providers to ensure continuity of care

  • Support the admissions process by verifying documentation, scanning records, and initiating communication with external providers as needed

Pyramid Healthcare rating

4.8

Company rating: 4.8 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

880th of 898 rated healthcare providers

Job description

Case Manager - Substance Use Disorder (SUD) Treatment
Location: Concord, MA
Schedule: Full-Time | Thursday-Monday (some flexibility available; Saturday availability required)
Pay Rate: $25 - $30 per hour

About Pyramid Healthcare

Pyramid Healthcare is a nationally recognized provider of behavioral health services, offering compassionate, evidence-based care to individuals with substance use and co-occurring disorders.

We are proud to be opening our newest treatment center in Concord, MA, focused on Substance Use Disorder (SUD) treatment for adults. Join us as we build a new program dedicated to recovery and make an immediate impact on the lives of clients and their families.

Position Summary

We are seeking a dedicated and organized Case Manager to support clients and families throughout the continuum of care. This role is essential to client success and includes coordinating services, communicating with referral sources and external providers, assisting with admissions processes, and supporting aftercare planning to ensure smooth transitions following treatment.

Key Responsibilities
  • Coordinate client care activities, including appointments, schedules, and treatment planning
  • Communicate with referral sources and outside providers to ensure continuity of care
  • Support the admissions process by verifying documentation, scanning records, and initiating communication with external providers as needed
  • Conduct orientations with clients and families in collaboration with the primary therapist
  • Provide case management services including transportation coordination, case management sessions, and support related to legal or employment needs
  • Facilitate educational or skill-building groups to support clinical programming
  • Develop and document comprehensive aftercare plans in collaboration with the treatment team and business development staff
  • Provide aftercare documentation to appropriate external providers and ensure follow-up coordination
  • Maintain accurate and timely documentation in the electronic clinical record system (CareLogic)
  • Participate in treatment team meetings and maintain collaborative communication with counselors and staff
  • Ensure compliance with confidentiality standards, licensing requirements, and program policies
  • Complete required trainings and perform additional duties as assigned
QualificationsEducation
  • High School Diploma or GED required; Bachelor's degree in a related field preferred
  • Two years of previous case management experience preferred
Experience
  • Minimum of 2 years of case management experience preferred, ideally in behavioral health or substance use treatment
Skills
  • Strong organizational, communication, and interpersonal skills
  • Ability to manage multiple tasks and meet deadlines
  • Knowledge of community resources and referral processes
Requirements
  • Ability to maintain professionalism, confidentiality, and accurate documentation
  • Availability to work a Thursday-Monday schedule; flexibility may be available based on business needs, however Saturday availability is required
Why Join Pyramid Healthcare?
  • Opportunity to be a founding team member at a newly launched treatment program
  • Make a meaningful impact helping clients and families navigate recovery
  • Competitive pay and opportunities for advancement
  • Supportive, mission-driven team environment
  • Ongoing training and professional development
Interested in joining a team dedicated to recovery and compassionate care?

Apply today and help us build something meaningful in Concord, MA.

What Pyramid Healthcare employees say

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