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Case Aide Jobs in Roxbury, MA (NOW HIRING)

Wyndy LLC

Supportive options in Danvers, MA

Danvers, MA · On-site

$17.75 - $24/hr

We are seeking dedicated individuals to join our team of Supportive Options. As a member of our team, you will provide invaluable assistance and support to individuals in need. You will collaborate ...

JRI Inc

Residential Aide

Boston, MA · On-site

$19 - $25/hr

Assisting program case managers and program coordinator. * Make regular contact with residents to ... Certified Nurse's Aide or Home Health certification preferred. * Experience in any of the following ...

JRI

Residential Aide

Boston, MA · On-site

$19 - $25/hr

Assisting program case managers and program coordinator. * Make regular contact with residents to ... Certified Nurse's Aide or Home Health certification preferred. * Experience in any of the following ...

Town of Concord, MA

Swim Aide

Concord, MA · On-site

$15/hr

... case-by-case basis. • Assist aquatic instructors during swim classes. • Be prepared for class ... aide hours, complete WSI certification KNOWLEDGE, SKILLS & ABILITIES: • Working knowledge of ...

Town of Concord, MA

Swim Aide

Concord, MA · On-site

$15/hr

... case-by-case basis. • Assist aquatic instructors during swim classes. • Be prepared for class ... aide hours, complete WSI certification KNOWLEDGE, SKILLS & ABILITIES: • Working knowledge of ...

BrightStar Care

Certified Home Health Aide

Lexington, MA · On-site

$21/hr

... Case looking for Home Health Aide to start immediately. We have many open shifts to pick from. Join Our Rockstar Team in 2025 as a Home Health Aide (HHA) or caregiver - Where we value you and care ...

BrightStar Care

Certified Home Health Aide

Carlisle, MA · On-site

$21/hr

... Case looking for Home Health Aide to start immediately. We have many open shifts to pick from. Join Our Rockstar Team in 2025 as a Home Health Aide (HHA) or caregiver - Where we value you and care ...

BrightStar Care

Certified Home Health Aide

Concord, MA · On-site

$21/hr

... Case looking for Home Health Aide to start immediately. We have many open shifts to pick from. Join Our Rockstar Team in 2025 as a Home Health Aide (HHA) or caregiver - Where we value you and care ...

BrightStar Care

Certified Home Health Aide

Lincoln, MA · On-site

$21/hr

Lincoln, MA Position Type: Part Time Upcoming 24X7 Case looking for Home Health Aide to start immediately. We have many open shifts to pick from. Join Our Rockstar Team in 2025 as a Home Health Aide ...

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All JobsCase Aide JobsCase Aide Jobs in Roxbury, MA

Case Aide information

See Roxbury, MA salary details

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How much do case aide jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for case aide in Roxbury, MA is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $23.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a case aide, and why are they important?

To thrive as a Case Aide, you need a background in social services, attention to detail, and strong organizational skills, often supported by a high school diploma or associate degree. Familiarity with case management software, data entry systems, and basic office tools is typically required. Compassion, effective communication, and the ability to work collaboratively help Case Aides build trust with clients and support case managers. These skills ensure efficient case support, accurate documentation, and positive outcomes for clients in need.

What is a case aide?

Case aides are support professionals who assist social workers, case managers, or other human services staff in providing services to clients. They often help with administrative tasks, transportation, documentation, and client outreach, ensuring that caseworkers can focus on more complex aspects of client care. Case aides may work in settings such as child welfare agencies, healthcare facilities, or community organizations, and play a vital role in supporting both clients and staff throughout the service process.

What does a case aide do?

A case aide provides administrative support for caseworkers or healthcare professionals in a variety of social service, mental health, and healthcare settings. As a case aide, your responsibilities may include helping clients fill out required paperwork, processing the forms, and make recommendations for additional service agencies. Some case aides may also perform visits and inspections at a client’s home under the supervision of the primary caseworker.

What is the difference between Case Aide vs Social Worker?

AspectCase AideSocial Worker
Required CredentialsHigh school diploma or equivalent; some roles may require a certificate or associate degreeBachelor’s or Master’s degree in social work or related field
Work EnvironmentCommunity agencies, healthcare facilities, government programsHospitals, clinics, social service agencies, government offices
Employer & Industry UsageNonprofit organizations, government agencies, healthcare providersPublic and private social service agencies, healthcare institutions
Common Search & Comparison IntentUnderstanding entry-level roles, job responsibilities, and qualificationsExploring advanced social work roles, career progression, and licensing

In summary, a Case Aide typically requires less formal education and handles supportive tasks within social service settings, while a Social Worker has advanced degrees and responsibilities involving direct client intervention and case management. Both roles are vital in social services but differ in qualifications and scope of practice.

What are some common challenges case aides face when supporting social workers, and how can they best prepare for them?

Case Aides often juggle multiple administrative tasks while providing direct support to clients and social workers, which can lead to a fast-paced and sometimes emotionally demanding work environment. Common challenges include managing a high caseload, maintaining accurate records, and handling sensitive client information with discretion. To prepare, it's helpful to develop strong organizational skills, effective communication, and emotional resilience. Seeking mentorship from experienced team members and participating in ongoing training can also help Case Aides build confidence and succeed in their role.
More about Case Aide jobs
What are the most commonly searched types of Case jobs in Roxbury, MA? The most popular types of Case jobs in Roxbury, MA are:
What job categories do people searching Case Aide jobs in Roxbury, MA look for? The top searched job categories for Case Aide jobs in Roxbury, MA are:
What cities near Roxbury, MA are hiring for Case Aide jobs? Cities near Roxbury, MA with the most Case Aide job openings:
Case Aide jobs near you
Infographic showing various Case Aide job openings in Roxbury, MA as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 16% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,564 per year, or $20.9 per hour.

Protective Services Case Aide

Central Boston Elder Services Inc

Roxbury, MA • On-site

$48K/yr

Other

Re-posted 7 days ago

Job description

POSITION SUMMARY:

The Protective Services Case Aide works under the supervision of the Protective Services Trainer/Supervisor. He/she will support the daily administrative tasks and assist PSWs as requested. Must be able to work in an environment that handles highly confidential matters. Although this position encompasses a high administrative component, he/she will be exposed to tasks assigned to PSWs. This role has been designed to provide him/her with the training required to transition to a Protective Services Worker.


Responsibilities:
  • Assist with printing and faxing highly confidential information.
  • Forward PS documents received to the correct PS staff member
  • Assist with scanning letters into the Adult Protective Services System
  • Research information in the SAMS System
  • Under the supervisor's direction, assists with making referrals for clients.
  • Assists with making follow-up calls to clients and collaterals as instructed.
  • When requested, follow up on calls forwarded to PS voicemail.
  • Assist with the collecting of monthly legal and language interpreter records for Fiscal billing/payment if authorized
  • Help update incoming Intake Reports and complete data entry notes/attach intake data to ensure compliance if authorized.
  • Create and send mailings to consumers and other agencies as directed by PDS and Assist PSD as instructed if authorized
  • Will assist in preparing and coordinating materials and space for program-related training and meetings.
  • Participate in training activities as required
  • Attend PSW group meetings, including Ground Rounds
  • May be asked to accompany PSWs on home visits
  • Support staff with a review of care plans and ongoing client services.
  • Protects consumers’ Personal Health Information (PHI) and reports any suspected security breaches by HIPAA regulations
  • Performs all services by State and Federal regulations and CBES policies and procedures
  • Other duties as assigned.
  • Qualifications and Characteristics
    1. Strong written, interpersonal, and presentation skills that convey a positive attitude and build relationships with clients and coworkers in an urban, multi-ethnic, and racially diverse environment.
    2. Must be organized and detail-oriented, possess strong time management and priority-setting skills, with the ability to handle diverse responsibilities and work independently with minimal supervision.
    3. Must be capable of working with high independence, using sound judgment to anticipate and resolve issues as they arise.
    4. Strong computer knowledge, proficient with Microsoft Word, Excel, and PowerPoint, and proficient in typing; preferred knowledge or an ability to develop a solid working knowledge of a client database management system.
    5. Ability to work in a fast-paced and changing environment.
    6. A natural disposition to be flexible and collaborate unselfishly in a team-oriented organization
      Educational Requirements and Work Experience
    7. Bachelor’s Degree with previous experience working with a diverse population.
    8. Prior experience working within a nonprofit organization is desirable.

  • Physical Requirements of the Job

    • General office environment.
    • May have to lift up to 10-15lbs.
    • Work requires regular standing, stooping, and bending.