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Cargo Service Agent Jobs (NOW HIRING)

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Inlandgroup

Passenger Service Agent (BWI)

Baltimore, MD · On-site

$16/hr

Passenger Service Agent Baltimore Washington International Thurgood Marshall Airport $16/hr Quantem Aviation Services is a premier aircraft handling provider offering cargo warehousing, mail handling ...

Menzies Aviation

Baggage Service Agent - BSO

Atlanta, GA · On-site

$14.75 - $18/hr

The Baggage Service Agent plays an important role in ensuring that flights run on time by maintaining detailed records of shipped goods, moving baggage and cargo from aircraft, and guiding aircraft ...

Menzies Aviation

Passenger Service Agent

Miami, FL

$14.25 - $18.25/hr

Interpret identification labels along with baggage and cargo routing tags * Host self-service ... The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat. This ...

New

Menzies Aviation

Passenger Service Agent

Miami, FL · On-site

$14.25 - $18.25/hr

Interpret identification labels along with baggage and cargo routing tags * Host self-service ... The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat. This ...

Worldwide Flight Services

$21/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As an Agent, Passenger Service, you will be responsible for providing a wide range of ...

Worldwide Flight Services

$17/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As a Ramp Service Agent, you will be responsible for essential ramp service tasks ...

Worldwide Flight Services

$22.28/hr

About WFS Join our Worldwide Flight Services family and contribute to the timely delivery of cargo ... Job Summary As a Ramp Service Agent, you will be responsible for essential ramp service tasks ...

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All JobsCargo Service Agent Jobs

Cargo Service Agent information

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$12

$18

$26

How much do cargo service agent jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for cargo service agent in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.63 per hour, depending on experience, location, and employer.

What is a cargo service agent?

A cargo service agent is responsible for handling the acceptance, documentation, and processing of cargo shipments at airports or freight facilities. They coordinate with airlines, ensure proper loading and unloading, and maintain safety and security standards. Strong organizational skills and knowledge of cargo handling procedures are essential for this role.

What is the average salary of cargo agents?

The average salary of a cargo service agent typically ranges from $30,000 to $45,000 per year, depending on experience, location, and employer. Many cargo agents work in airport environments and may require certification or training in handling freight and safety procedures.

What are some common challenges Cargo Service Agents face during peak shipping seasons, and how can they be managed?

During peak shipping seasons, Cargo Service Agents often experience increased cargo volume and tighter delivery deadlines, which can lead to higher stress levels and the need for careful prioritization. Effective time management, strong communication with team members, and adherence to safety protocols are crucial for managing these challenges. Many companies provide additional training and support during busy periods to help agents handle the workload efficiently while maintaining accuracy and compliance with regulations.

What are the key skills and qualifications needed to thrive as a Cargo Service Agent, and why are they important?

To thrive as a Cargo Service Agent, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with cargo tracking systems, warehouse management software, and safety regulations is typically required. Excellent communication, problem-solving abilities, and customer service orientation help agents manage logistics and resolve issues efficiently. These skills are critical for ensuring accurate cargo handling, timely deliveries, and compliance with industry standards.

Can I work on a cargo ship with no experience?

Cargo Service Agents typically require some prior training or experience in logistics, customer service, or handling cargo. While entry-level positions may be available, having relevant skills or certifications can improve job prospects; however, working directly on a cargo ship usually requires maritime training and certifications. Entry into maritime roles without experience is uncommon and may involve starting in related ground positions first.

What is the difference between Cargo Service Agent vs Baggage Handler?

AspectCargo Service AgentBaggage Handler
CredentialsHigh school diploma, certification in cargo handlingHigh school diploma, safety training
Work EnvironmentAirports, cargo warehouses, logistics centersAirports, baggage claim areas
Employer & IndustryAirlines, cargo carriers, freight companiesAirlines, airport ground services
Job FocusManaging cargo shipments, documentation, and logisticsHandling and transporting passenger baggage

While both roles operate within airport environments, Cargo Service Agents focus on managing cargo logistics and documentation, whereas Baggage Handlers primarily handle passenger luggage. Both roles require safety training and are essential to airport operations, but they differ in their specific responsibilities and work processes.

Is a Cargo Agent's job stressful?

A cargo service agent's job can be stressful due to tight schedules, high workload during peak times, and the need for accuracy in handling shipments. The role often requires physical activity, attention to detail, and working in a fast-paced environment, which can contribute to stress levels.

What are cargo service agents?

Cargo service agents are professionals who coordinate the shipment and handling of goods by air, sea, or land. They are responsible for preparing shipping documents, ensuring cargo is properly labeled and loaded, tracking shipments, and communicating with clients, carriers, and customs officials. Cargo service agents play a crucial role in making sure goods are transported safely, efficiently, and in compliance with regulations.
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Cargo Service Agent jobs near you
Infographic showing various Cargo Service Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,818 per year, or $18.7 per hour.
Guest Service Agent - Full Time

Guest Service Agent - Full Time

Atlantic Aviation

Aspen, CO

$22/hr

Full-time

Posted 13 days ago

Atlantic Aviation rating

7.3

Company rating: 7.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

20th of 54 rated aviation services

Job description

Guest Service Agent Job - $1,200 Monthly Housing Allowance*Must be a Colorado resident at the time of application* 
Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Guest Service Agent position with Atlantic Aviation at ASE in Aspen, CO may be perfect for you!
Pay: $22.00 / hour
*Must be a Colorado resident at the time of application* $1,200 Monthly Housing Allowance (before taxes) for all employees at our ASE location as part of our Atlantic Habitat Program.  Atlantic Aviation has an employee housing program called Atlantic Habitat to help offset the housing and cost of living expenses for this area.  The Atlantic Habitat serves as a way to help recruit and retain local talent at our FBO and can be used for housing, commuting, or additional living.
In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations’ flight departments and high-profile clients!  In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.
Use your experience and outgoing personality to build a career in aviation you are excited about and apply for the Guest Service Agent job today! ResponsibilitiesGuest Service Agent Responsibilities
  • Provide customers with professional service and assistance
  • Making hotel and catering reservations for inbound and outbound aircraft
  • Processing customer purchases and fuel transactions
  • Work closely with line service personnel and pilots, ensuring all customer service needs are met
  • Occasional travel may be required to support another Atlantic location.
  • You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.  
Required SkillsGuest Service Agent Qualifications
  • Customer service/hospitality experience
  • High school diploma or GED certificate
  • 18 years of age
  • A valid state driver’s license
  • Ability to comprehend and perform basic math calculations
We maintain a drug-free workplace and perform pre-employment substance testing.

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