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Cargo Operations Manager Jobs in Atlanta, GA (NOW HIRING)

... and managing international air freight import shipments. This role ensures cargo is moved ... Experience in freight forwarding, logistics, supply chain, or air cargo operations preferred.

... and managing international air freight import shipments. This role ensures cargo is moved ... Experience in freight forwarding, logistics, supply chain, or air cargo operations preferred.

Security of cargo and terminal through training, monitoring, and enforcement of policies and ... All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications

New

Security of cargo and terminal through training, monitoring, and enforcement of policies and ... All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications

New

... and managing international air freight import shipments. This role ensures cargo is moved ... Experience in freight forwarding, logistics, supply chain, or air cargo operations preferred.

... and managing international air freight import shipments. This role ensures cargo is moved ... Experience in freight forwarding, logistics, supply chain, or air cargo operations preferred.

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Cargo Operations Manager information

See Atlanta, GA salary details

$29.8K

$61K

$114K

How much do cargo operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for cargo operations manager in Atlanta, GA is $61,023.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $74,500.00 per year, depending on experience, location, and employer.

What does a cargo operations manager do?

A Cargo Operations Manager oversees the daily operations involved in transporting goods by air, sea, or land. Their responsibilities include coordinating shipments, ensuring compliance with safety and customs regulations, managing logistics staff, and maintaining communication with clients and transport partners. They also address issues such as delays or damaged goods and work to optimize efficiency and cost-effectiveness in cargo handling. This role requires strong organizational, problem-solving, and leadership skills.

What are the key skills and qualifications needed to thrive as a cargo operations manager?

To thrive as a Cargo Operations Manager, you need expertise in logistics, supply chain management, and regulatory compliance, often supported by a relevant degree or industry certifications. Familiarity with cargo management systems, warehouse management software, and international shipping documentation is typically required. Strong leadership, problem-solving, and communication skills set top performers apart in managing teams and addressing operational challenges. These abilities are crucial for ensuring efficient, safe, and cost-effective cargo handling in a dynamic logistics environment.

What are the main challenges a cargo operations manager faces when coordinating with different stakeholders at an airport?

As a Cargo Operations Manager, one of the key challenges is ensuring seamless communication and coordination among multiple stakeholders, including airlines, ground handling staff, customs officials, and logistics partners. Each group may have different priorities and timelines, so balancing operational efficiency with regulatory compliance is essential. Proactively managing potential bottlenecks, handling last-minute schedule changes, and swiftly resolving documentation or clearance issues are common aspects of the role. Building strong relationships and fostering a collaborative environment are vital for overcoming these challenges and ensuring timely cargo movement.

What is the role of cargo operations manager?

A cargo operations manager oversees the planning, coordination, and execution of cargo handling activities within an airline, shipping company, or logistics firm. They ensure compliance with safety regulations, optimize cargo flow, and manage staff and equipment to ensure efficient and secure transportation of goods. Strong organizational, communication, and problem-solving skills are essential, along with knowledge of relevant regulations and often certifications in logistics or safety procedures.

What are popular job titles related to Cargo Operations Manager jobs in Atlanta, GA?

For Cargo Operations Manager jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Cargo Operations Manager jobs in Atlanta, GA look for?

The top searched job categories for Cargo Operations Manager jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Cargo Operations Manager jobs?

Cities near Atlanta, GA with the most Cargo Operations Manager job openings:

Account Manager - Cargo Operation

Alliance Ground International, LLC.

Atlanta, GA • On-site

Full-time

Posted 15 days ago


Key responsibilities

  • Manage, direct, and coordinate all activities related to cargo account operations.

  • Coordinate with personnel, customers, third-party service providers, and government agencies to ensure compliance and customer satisfaction.

  • Conduct audits, oversee training, ensure safety and regulatory compliance, and monitor key performance indicators related to cargo operations.


Alliance Ground International rating

4.9

Company rating: 4.9 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

63rd of 67 rated aviation services


Job description

Job Description:
Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. Our Ground division has a strong reputation in aviation ground services. We are committed to providing the highest level of quality service and continuing our track record of outstanding safety. As we continue to grow, we are looking for only the best in the industry.
The work of an Account Manager includes but is not limited to managing, directing and coordinating all activities relating to cargo account operations by performing the following duties personally or through subordinates. Establish, implement and maintain all departmental policies and procedures, to ensure all Company cargo operations are safe, efficient and in compliance with all applicable Company and governmental regulations. Responsible for the work accomplished in the carriage of cargo process, flight/load manifest/weight & balance control process and has the authority to direct persons to accomplish that work. Provide for the oversight and provisioning of ground handling services related to cargo operations.
  • Coordinate with Company personnel, customers, third party service providers and applicable government agencies to ensure contract/regulatory compliance and customer satisfaction in all aspects of the Company's cargo operations.
  • Conduct periodic audits on all Company cargo operations.
  • Produce, revise, and distribute all departmental training aids, directives, reports, forms, memos, etc. and is responsible for all departmental manuals.
  • Ensure all personnel involved in Company cargo operations and/or ground handling of Company aircraft are properly trained.
  • Evaluate training and performance records of employees to determine and formulate training designed to increase employee efficiency, safety, plus ensure compliance with all Company and governmental regulations.
  • Maintain the Hazardous Materials Training Program for all applicable employees.
  • Develop and implement policies and procedures for the safe and efficient handling of ULDs.
  • Lead by example to deliver consistently great service to our customers
  • Ensure compliance with all Company safety and security procedures in order to meet/exceed regulatory standards
  • Maintain, monitor and report on agreed key performance indicators (KPI's)
  • Conduct full investigations on irregularities, accidents or complaints as per our standard reporting requirements
  • Drive consistency and standards by ensuring clear communications at all levels on operational policies and procedures.
  • Ensure all agreed training is completed and documented
  • Build and maintain relationships with stakeholders, internal and external
  • Resolve issues/conflicts in a timely manner
  • Ensure efficient operation of inbound and outbound flights
  • Conducts oneself in such a way as to promote and drive integrity, fairness, personal attitude and respect for others.
  • Able to meet the Station's attendance policy.

Supervisory Responsibilities
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding employees; addressing complaints and resolving issues.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Effective people management and planning /organizational skills, customer focused and analytical with good judgment, able to work under pressure and a team player.
Knowledge, Skill and Abilities
  • Warehouse management experience preferred
  • Ability to deal with conflict and resolve issues
  • Intermediate computer skills with working knowledge of Microsoft Office programs.
  • Excellent English verbal and written communication skills.
  • Must be able to handle stress in a fast-paced environment and ensure deadlines are met.
  • Ability to concentrate on detail.
  • Ability to lift 50-70 lbs.
  • Adhere to safety practices and programs.
  • Ability to multitask.
  • Good communication skills

Education and Experience
  • Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
  • Valid US driver's license.
  • Successful completion of required airport badging process and pre-employment drug screen is required.

Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, etc., strict adherence to company attendance policies are expected and enforced.
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.

What Alliance Ground International employees say

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Benefits

Hours and flexibility

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About Alliance Ground International

Sourced by ZipRecruiter

Alliance Ground International provides airline cargo handling services to 55 airlines at thirteen airports: Atlanta, Chicago, Fort Lauderdale, Kansas City, LaGuardia, Las Vegas, Los Angeles, Miami, Newark, New York JFK, Orlando, Salt Lake City and San Francisco. Warehouse and ramp operations schedules are constantly adjusted to flight operations. Adjustments are made monthly, weekly, and in many cases, hourly. Facilities and equipment, forklifts dock lifts and roller systems, are purchased assets of and are routinely maintained more frequently than manufacturer recommendations to insure the life and optimal working performance of all equipment. Maintaining an “open door” policy with our airline clients is essential to our successful working relationships. Drawing from the unique interchange of information through individualized solutions with our clients allows us to incorporate these ideas within the structure of the operation.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

South Miami, FL, US

Year founded

1987

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