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Care Connect Jobs (NOW HIRING)

We are seeking a highly motivated and results-driven Subaru Care Connect Liaison to lead and execute our customer upgrade and vehicle acquisition strategy. This role is responsible for managing and ...

We are seeking a highly motivated and results-driven Subaru Care Connect Liaison to lead and execute our customer upgrade and vehicle acquisition strategy. This role is responsible for managing and ...

We are seeking a highly motivated and results-driven Subaru Care Connect Liaison to lead and execute our customer upgrade and vehicle acquisition strategy. This role is responsible for managing and ...

We are seeking a highly motivated and results-driven Subaru Care Connect Liaison to lead and execute our customer upgrade and vehicle acquisition strategy. This role is responsible for managing and ...

Care Connect at Home Job Summary: We are seeking reliable, compassionate HHAs or CNAs to join our team at Care Connect at Home, a family-owned home care agency serving seniors and adults who need ...

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About Total Care Connect Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support ...

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About Total Care Connect Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support ...

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Care Connect information

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$16

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How much do care connect jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for care connect in the United States is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $16.59 per hour, depending on experience, location, and employer.

What is a Care Connect job?

A Care Connect job typically involves coordinating healthcare services and resources for patients to ensure they receive appropriate care. Professionals in this role may work in hospitals, clinics, or community settings, assisting patients with scheduling appointments, understanding treatment plans, and accessing support services. They often serve as a liaison between patients, healthcare providers, and insurance companies to improve care continuity and outcomes. Strong communication and organizational skills are essential for success in this role.

What does a typical day look like for someone in a Care Connect role?

A typical day as a Care Connect involves handling inbound and outbound communications with patients, clients, or caregivers to coordinate appointments, provide information, and address concerns. You may also liaise with healthcare providers and community resources to ensure individuals receive appropriate support and follow-up. The role often requires updating records, documenting interactions, and escalating urgent issues to clinical staff when necessary. You will work closely with a supportive team and may participate in regular meetings to discuss case management and improve service delivery.

What are the key skills and qualifications needed to thrive in the Care Connect position, and why are they important?

To thrive as a Care Connect, you need strong interpersonal skills, customer service experience, and familiarity with healthcare or social services, often supported by a background in health administration or related fields. Familiarity with customer relationship management (CRM) software, electronic health records (EHRs), and secure communication platforms is often required. Compassion, active listening, problem-solving skills, and the ability to manage sensitive conversations are essential soft skills for this position. These skills ensure seamless coordination of care and positive experiences for patients or clients seeking support and resources.

More about Care Connect jobs
What cities are hiring for Care Connect jobs? Cities with the most Care Connect job openings:
What states have the most Care Connect jobs? States with the most job openings for Care Connect jobs include:
Infographic showing various Care Connect job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 68% Full Time, 22% Part Time, and 9% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $34,590 per year, or $16.6 per hour.
Patient Care Connect Coordinator

Patient Care Connect Coordinator

Kelly Services

Los Angeles, CA

$22 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 22 days ago

Be an early applicant


Job description

Patient Care Connect Coordinator – Orthopedics Specialty Care
Location:
  • Initial Training: Soto St., Los Angeles, CA 90033
  • Ongoing Assignment: Torrance, CA 90505
  • Onsite Only: 100% onsite; no remote or hybrid options available.
Compensation:
  • Pay Rate: $22.00–$30.00/hour (top of range for highly qualified, bilingual [Spanish/English]
  • Schedule: Mon–Fri, 8:00AM–5:00PM
  • Dress Code: Business casual/clinic-appropriate
  • Parking: Free at Torrance; USC-provided at Soto location.
What We’re Looking ForWe seek dependable, professional, and committed candidates with consistent onsite availability in Torrance. Candidates must demonstrate reliability and a strong work ethic to ensure uninterrupted clinic operations and exceptional patient care.
Quality ExpectationsCandidates should excel in delivering top-tier customer service, representing Health positively, and upholding our standard of excellence within the community.
Role OverviewAs a Patient Care Connect Coordinator, you’ll coordinate high-volume scheduling and patient navigation within a busy Orthopedics specialty call center. You’ll manage appointment logistics, facilitate access to care, and partner with both clinical teams and front office staff to enhance the patient experience.
Key ResponsibilitiesPatient Coordination & Customer Service
  • Guide and support patients through the clinic process, including appointment scheduling, answering inquiries, explaining procedures, and providing directions.
  • Act as the primary liaison, ensuring clear communication between patients, providers, and internal/external departments.
  • Address barriers to care by coordinating translation and financial assistance services.
Clerical Support
  • Accurately register new and returning patients, collect demographics, verify insurance, and process referrals/authorizations.
  • Maintain up-to-date patient records in the EMR system.
  • Support daily workflows by handling scheduling, eligibility, and authorizations.
  • Respond to patient account inquiries with thorough follow-through.

Candidate RequirementsMust-Haves
  • Comfortable working in a high-volume call center environment.
  • Minimum 1–2 years of healthcare, medical office, or front office scheduling experience.
  • Exceptional customer service & patient communication skills.
  • Familiarity with EMR/EHR systems.
  • Ability to multitask in a fast-paced environment with a polished, professional appearance.
Nice-to-Haves
  • Bilingual (Spanish highly preferred).
  • Experience in Orthopedics or other specialty clinics.
  • Knowledge of insurance verification, referrals, or patient access/navigation.
Education
  • High school diploma or equivalent required.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
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