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Car Rental Customer Service Jobs (NOW HIRING)

Kendall Automotive Group

Car Rental Clerk

Anchorage, AK · On-site

$20/hr

At Budget Car Rental, our Rental Department is a fast-paced environment serving clients throughout ... customers or working with the service advisor, maintaining a reservation schedule, verifying all ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Toy Tech Motors Corporation

Car Rental Agent

Homestead, FL

$11.75 - $14.75/hr

Coordinate vehicle availability with the service and sales departments * Maintain organized rental records and manage scheduling through our systems * Resolve customer questions or concerns with ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

Naples Nissan

KPI/CSI & CAR RENTAL AGENT

Naples, FL · On-site

$14.50 - $19.50/hr

CSI & Car Rental Agent Naples Infinity Position Overview A CSI (Customer Service Interaction) Agent at Infinity Car Rental is responsible for delivering exceptional customer service, managing ...

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Car Rental Customer Service information

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How much do car rental customer service jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for car rental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Car Rental Customer Service Representative, and why are they important?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What are car rental customer service representatives?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a Car Rental Customer Service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
More about Car Rental Customer Service jobs
What cities are hiring for Car Rental Customer Service jobs? Cities with the most Car Rental Customer Service job openings:
What states have the most Car Rental Customer Service jobs? States with the most job openings for Car Rental Customer Service jobs include:
What job categories do people searching Car Rental Customer Service jobs look for? The top searched job categories for Car Rental Customer Service jobs are:
Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in the United States as of May 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
KOA Car Rental Transporter

KOA Car Rental Transporter

EDS Service Solutions

Holualoa, HI

$17/hr

Full-time

Posted 13 days ago

Job description

Steady work available at KOA Airport in Kailua-Kona.

We’re hiring drivers to move rental vehicles within the car rental lot. You’ll help stage and organize vehicles so rental operations run smoothly.

Good steady job for people on the Big Island looking for consistent weekly pay and active work

Pay: $17.00/hr – Weekly Pay
Location: KOA - Ellison Onizuka Kona International Airport, Kailua-Kona, HI
Shifts: AM & PM shifts available (weekends included)
Type: Full-Time & Part-Time

Interview Details
Accepting Walk-ins!
Location: 75-5915 Walua Road Kailua-Kona, Hawaii 96740
Parking: Free Parking! Spaces outs or on side of the road.
When: May 27-29

Time: 9am-4:30pm


Job Duties
  • Move rental cars within the car rental lot
  • Stage vehicles in designated areas
  • Keep cars organized for rental operations
  • Work with team members to keep flow of vehicles moving
  • Follow basic safety and driving rules on airport property
  • Other duties as needed
Requirements
  • Valid U.S. driver’s license
  • Must be 20 years or older
  • Able to work outdoors in Hawaii weather conditions
  • Able to sit, stand, walk, and get in/out of vehicles throughout shift
What We Offer
  • Weekly pay
  • Flexible scheduling
  • Entry-level friendly — no experience needed

https://www.edsservicesolutions.com/apply

Or contact our recruiting department at (808) 650-7906 for more information or to set up an interview.
Office hours: Monday–Friday, 9:00 AM – 5:30 PM