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Car Rental Customer Service Jobs in Georgia (NOW HIRING)

In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the ...

In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the ...

Car Rental Agent

Buford, GA · On-site

$17/hr

In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the ...

... good customer service * Must be willing to wear company uniforms * Must have a valid driver ... Avis Car Rental, CSYG Inc is proud to be an equal opportunity employer. All applicants are ...

Car wash attendee

Buford, GA · On-site

$12 - $14.50/hr

... good customer service Must be willing to wear company uniforms Must have a valid driver's license ... Avis Car Rental, CSYG Inc is proud to be an equal opportunity employer. All applicants are ...

... good customer service * Must be willing to wear company uniforms * Must have a valid driver ... Avis Car Rental, CSYG Inc is proud to be an equal opportunity employer. All applicants are ...

Car wash attendee

Buford, GA · On-site

$14 - $16/hr

... good customer service * Must be willing to wear company uniforms * Must have a valid driver ... Avis Car Rental, CSYG Inc is proud to be an equal opportunity employer. All applicants are ...

... rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group ...

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Car Rental Customer Service information

What are the key skills and qualifications needed to thrive as a Car Rental Customer Service Representative, and why are they important?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What are car rental customer service representatives?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a Car Rental Customer Service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
What are popular job titles related to Car Rental Customer Service jobs in Georgia? For Car Rental Customer Service jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Car Rental Customer Service jobs in Georgia look for? The top searched job categories for Car Rental Customer Service jobs in Georgia are:
Infographic showing various Car Rental Customer Service job openings in Georgia as of July 2026, with employment types broken down into 66% Full Time, and 34% Part Time. Highlights an 97% In-person, and 3% Remote job distribution.

$17/hr

Full-time

Posted 24 days ago


Job description

Company Overview

At CSYG Inc Avis Budget Group, you'll find a team of driven people, performing with purpose. We are committed to delivering outstanding service and fostering a culture of growth and engagement.
Summary
We are seeking a dedicated Rental Agent to join our team in the US. In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the world.
Responsibilities
  • Assist customers with vehicle rentals and inquiries
  • Manage rental agreements and ensure accurate documentation
  • Provide outstanding customer service throughout the rental process
  • Promote additional services and products to enhance customer experience
  • Maintain inventory control and manage vehicle availability
  • Handle customer complaints and resolve issues effectively
  • Collaborate with team members to meet sales targets
  • Stay informed about industry trends and company policies
Qualifications
  • Proven experience in outside sales or retail sales
  • Strong communication and negotiation skills
  • Excellent customer service orientation
  • Ability to manage inventory effectively
  • Administrative experience is a plus
  • Multilingual abilities are preferred
  • Proficiency in Microsoft Office Suite (Word, Excel)
  • Strong organizational skills
  • Call-To-Action
Clean Driver License
Clean Criminal Background

If you're ready to take control of your career and make an impact with a leading vehicle rental company, we invite you to apply today!