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Car Rental Customer Service Jobs in Georgia (NOW HIRING)

GSP Transportation

RENTAL RETURN AGENT

Savannah, GA · On-site

$15/hr

Position Summary The Rental Return Agent provides superior, friendly, and efficient service throughout the rental car process and assists customers with the rental return process. Key ...

The Hertz Corporation

Car Wash Attendant

Atlanta, GA · On-site

$17/hr

We are looking for Vehicle Service Attendants who take pride in their work and drive customer ... Up to 40% off the base rate of any standard Hertz rental * Take advantage of Hertz negotiated ...

New

Hertz

Car Wash Attendant

Atlanta, GA · On-site

$17/hr

We are looking for Vehicle Service Attendants who take pride in their work and drive customer ... Up to 40% off the base rate of any standard Hertz rental * Take advantage of Hertz negotiated ...

New

Hertz

Part Time Car Wash Attendant

Atlanta, GA · On-site

$17/hr

Conduct vehicle service and maintenance checks to ensure customer satisfaction * Committed to Hertz ... About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in ...

New

FleetLogix

Rental Car Driver

Savannah, GA · On-site

$13.75/hr

RENTAL CAR DRIVER Savannah, GA FleetLogix is the premier provider of fleet management and ... Our goal is to deliver the highest quality service, safety, and customer satisfaction. If you would ...

GSP Transportation

CUSTOMER SALES AGENT

Augusta, GA · On-site

$15/hr

Handle rental car transactions to accommodate customers * Use effective sales techniques to encourage customers to utilize service options * Receive telephone calls and handle or route customer ...

Hertz

Part Time Car Wash Attendant

College Park, GA · On-site

$17/hr

Conduct vehicle service and maintenance checks to ensure customer satisfaction * Committed to Hertz ... About Us The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in ...

FleetLogix, Inc.

Rental Car Driver

Savannah, GA · On-site

$13.75/hr

RENTAL CAR DRIVER Savannah, GA FleetLogix is the premier provider of fleet management and ... Our goal is to deliver the highest quality service, safety, and customer satisfaction. If you would ...

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Car Rental Customer Service information

What is a car rental customer service representative?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a car rental customer service representative?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What are some common challenges faced in a car rental customer service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What are popular job titles related to Car Rental Customer Service jobs in Georgia?

For Car Rental Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Car Rental Customer Service jobs in Georgia look for?

The top searched job categories for Car Rental Customer Service jobs in Georgia are:

Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

3rd Shift/Over Night Car Detailer & Service Agent

Budget Rent A Car

Decatur, GA • On-site

$14.75 - $18/hr

Other

Retirement, PTO

Re-posted 10 days ago

Job description

Budget Car Rental of Atlanta is looking to hire car detailers/cleaners to fill vacancies at our Airport location. This is an entry level position greeting customers and preparing vehicles for rental. Midnight shift is from 11:00pm -7:00am. Qualified candidates must be flexible to working nights and weekends. We offer competitive pay paid vacations, paid holidays, paid personal days, and a 401K.
Requirements
Responsibilities

  • Inspect vehicles for damage upon rental and return
  • Document mileage, damage and gas level upon vehicle return
  • Refuel vehicles and maintain gas logs when applicable (includes daily tank measurements)
  • Clean interior, exterior, and tires of all vehicles
  • Check and add fluids (if necessary) to vehicles
  • Ensure all safety features and mechanical devices are in working condition (i.e. lights, horn, windows, air-condition/heat, etc.)
  • Stage (fill out inspection slip w/ location) or deliver vehicle to customer
  • Support a team environment by assisting other agents, other locations and/or other areas when needed
  • Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotion etc.
Qualifications
  • Basic mechanical and maintenance knowledge of vehicles
  • Previous detail or car wash experience
  • Computer literate
  • High School Diploma and/or equivalent
  • 18 years of age or older
  • Possess a valid drivers license with a good driving record
  • Able to work at (and get to and from) various locations in and around Atlanta
  • Able to lift at least 30 lbs. and work outside
  • Professional communication skills

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