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Car Rental Customer Service Jobs in Georgia (NOW HIRING)

Europcar

PT - Car Porter (Shuttler)

Atlanta, GA

... rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group ...

Milton Martin Honda

Rental Car Coordinator

Gainesville, GA · On-site

$16.50 - $21.75/hr

Description The Rental Car Coordinator is responsible for managing the dealership's rental vehicle ... Coordinate rental vehicle reservations and assignments for service customers. Greet customers and ...

Milton Martin Honda

Rental Car Coordinator

Gainesville, GA · On-site

$16.50 - $21.75/hr

The Rental Car Coordinator is responsible for managing the dealership's rental vehicle fleet and ... Customer Service Responsibilities • Provide exceptional customer service throughout the rental ...

Milton Martin Honda

Rental Car Coordinator

Gainesville, GA · On-site

$16.50 - $21.75/hr

The Rental Car Coordinator is responsible for managing the dealership's rental vehicle fleet and ... Customer Service Responsibilities · Provide exceptional customer service throughout the rental ...

Europcar Mobility Group

Car Wash Attendant (Lead)

Atlanta, GA · On-site

$12.75 - $15.50/hr

At Fox Rent A Car, our Car Washers and Service Agents are the finishing touch before every rental ... customer gets behind the wheel. Your Primary Focus Is To * Drive the vehicle from the drop-off ...

Europcar

Car Wash Attendant (Lead)

Atlanta, GA

$12.75 - $15.50/hr

At Fox Rent A Car, our Car Washers and Service Agents are the finishing touch before every rental ... customer gets behind the wheel. Your Primary Focus Is To * Drive the vehicle from the drop-off ...

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All JobsCar Rental Customer Service JobsCar Rental Customer Service Jobs in Georgia

Car Rental Customer Service information

What is a car rental customer service representative?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a car rental customer service representative?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What are some common challenges faced in a car rental customer service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What are popular job titles related to Car Rental Customer Service jobs in Georgia?

For Car Rental Customer Service jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Car Rental Customer Service jobs in Georgia look for?

The top searched job categories for Car Rental Customer Service jobs in Georgia are:

Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Part Time Car Detailer & Service Agent

Budget Rent A Car

Brunswick, GA • On-site

$13.50 - $16.75/hr

Other

Retirement, PTO

Posted 20 days ago

Job description

Budget Car Rental of Atlanta is currently accepting applications for a Part Time Car Detailers at our St. Simons Airport location. This is an entry level position greeting customers and preparing vehicles for rental. Qualified candidates must be flexible to working nights and weekends. We offer competitive pay, paid vacations, paid holidays, paid personal days, incentive bonuses, cash bonuses for perfect attendance, and a 401K.
Requirements
Responsibilities

  • Inspect vehicles for damage upon rental and return
  • Document mileage, damage and gas level upon vehicle return
  • Refuel vehicles and maintain gas logs when applicable (includes daily tank measurements)
  • Clean interior, exterior, and tires of all vehicles
  • Check and add fluids (if necessary) to vehicles
  • Ensure all safety features and mechanical devices are in working condition (i.e. lights, horn, windows, air-condition/heat, etc.)
  • Stage (fill out inspection slip w/ location) or deliver vehicle to customer
  • Support a team environment by assisting other agents, other locations and/or other areas when needed
  • Maintain current knowledge and adhere to the guidelines on all company policies and procedures, new training information, pricing and promotion etc.
Qualifications
  • Basic mechanical and maintenance knowledge of vehicles
  • Previous detail or car wash experience
  • Computer literate
  • High School Diploma and/or equivalent
  • 18 years of age or older
  • Possess a valid drivers license with a good driving record
  • Able to work at (and get to and from) various locations in and around Atlanta
  • Able to lift at least 30 lbs. and work outside
  • Professional communication skills

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