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Car Rental Customer Service Jobs in Arizona (NOW HIRING)

EDS Service Solutions

Lead - Car Rental

Tucson, AZ · On-site

$16.35/hr

At EDS Service Solutions , we specialize in connecting great people with top companies in the car rental industry. Whether you're looking to start a new career or earn extra income, we offer flexible ...

Europcar

Rental Sales Agent

Phoenix, AZ

... services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning. Customers' satisfaction is at the heart of the Group ...

Europcar Mobility Group

Car Wash Attendant

Phoenix, AZ · On-site

$13.25 - $16/hr

... Service Agents are the finishing touch before every rental. You take pride in the details, move ... customer gets behind the wheel. Your primary focus is to: * Drive the vehicle from the drop-off ...

Europcar

Car Wash Attendant

Phoenix, AZ

$13.25 - $16/hr

At Fox Rent A Car, our Car Washers and Service Agents are the finishing touch before every rental ... customer gets behind the wheel. Your Primary Focus Is To * Drive the vehicle from the drop-off ...

Europcar

P/T Customer Service Agent - $16.50

Phoenix, AZ · On-site

$15.50 - $20.50/hr

Europcar - a global leader of car rental and light commercial vehicle rental, with a premium ... Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 ...

Hertz

Sales and Service Specialist

Mesa, AZ · On-site

$18/hr

The Sales and Service Specialist , TNC is an essential member of the Hertz Local Edition team. As a ... Ensure optimal operational efficacies to provide customers the best rental car experience * Provide ...

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All JobsCar Rental Customer Service JobsCar Rental Customer Service Jobs in Arizona

Car Rental Customer Service information

See Arizona salary details

$9

$17

$25

How much do car rental customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for car rental customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a car rental customer service representative?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What is a car rental customer service representative?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a car rental customer service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
What are popular job titles related to Car Rental Customer Service jobs in Arizona? For Car Rental Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Car Rental Customer Service jobs in Arizona look for? The top searched job categories for Car Rental Customer Service jobs in Arizona are:
Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Lead - Car Rental

EDS Service Solutions

Tucson, AZ • On-site

$16.35/hr

Full-time

Medical, Vision

Re-posted 27 days ago

Job description

At EDS Service Solutions , we specialize in connecting great people with top companies in the car rental industry. Whether you're looking to start a new career or earn extra income, we offer flexible, rewarding work that fits your schedule. Join a team that values dedication, safety, and efficiency.
How to Apply:
If you're ready to lead a dynamic team, apply today or contact our recruiting department at 520-620-6600 to schedule an interview. Office hours are Monday through Friday, from 8:30 AM to 5:00 PM (Eastern Time).
Equal Opportunity Employer:
EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.
Responsibilities
  • Supervise and monitor employees during your shift to ensure productivity and adherence to safety protocols.
  • Meet and exceed productivity standards and benchmarks at your assigned location.
  • Complete necessary paperwork and documentation related to shift performance.
  • Train, coach, and mentor new employees to help them succeed in their roles.
  • Fill in for the Supervisor as needed and oversee shift operations.
  • Assist in various roles, such as driver/transport lead to ensure smooth operations when necessary.

Requirements
  • Must be 21 years of age or older.
  • Valid driver's license with a clean driving record for the past 3 years.
  • At least 2 years of experience in a supervisory or leadership role.
  • Bilingual English/Spanish is a plus but not required.

Benefits
  • Competitive pay with weekly paychecks.
  • Opportunities for career growth and development within the company.
  • Health and vision insurance.

Schedule
  • Flexible shifts, including weekends and holidays.

Licenses/Certifications
  • Valid driver's license required.

Work Location
  • Enterprise Rent-A-Car, Tucson, AZ.

Apply