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Car Rental Customer Service Jobs in Arizona (NOW HIRING)

Our goal is to deliver the highest quality service, safety, and customer satisfaction. If you would ... Drive rental car returns to the car wash or "quick turn area" usually on the same lot, but ...

Rental Car Driver

Phoenix, AZ · On-site

$15.15/hr

Our goal is to deliver the highest quality service, safety, and customer satisfaction. If you would ... Drive rental car returns to the car wash or "quick turn area" usually on the same lot, but ...

CSR

Tempe, AZ

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Confirms car rental information and updates CCC One with rental car usage information. * Manage ...

CSR

Tempe, AZ

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Confirms car rental information and updates CCC One with rental car usage information. * Manage ...

Showing results 21-40

Car Rental Customer Service information

See Arizona salary details

$9

$17

$25

How much do car rental customer service jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for car rental customer service in Arizona is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a car rental customer service representative?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What is a car rental customer service representative?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a car rental customer service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
What are popular job titles related to Car Rental Customer Service jobs in Arizona? For Car Rental Customer Service jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Car Rental Customer Service jobs in Arizona look for? The top searched job categories for Car Rental Customer Service jobs in Arizona are:
Infographic showing various Car Rental Customer Service job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,434 per year, or $17.5 per hour.

Automotive Detailer - Car Washer - Chandler - Part Time

Enterprise Mobility Inc

Chandler, AZ • On-site

$16.50/hr

Other

Retirement, PTO

Posted 7 days ago


Enterprise Holdings rating

7.2

Company rating: 7.2 out of 10

Based on 267 frontline employees who took The Breakroom Quiz

111th of 171 rated vehicle equipment hire


Job description

Overview

Enterprise Mobility is hiring immediately a responsible, dedicated person to join our team as a part time Automotive Detailer. This position pays $16.50 / hour and is located at 331 E. Chandler Blvd., Chandler, AZ 85225.

The schedule available is:

  • Sunday: 7:30am - 2:00pm

  • Monday: OFF

  • Tuesday: OFF

  • Wednesday: 1:00pm - 6:30pm

  • Thursday: 1:00pm - 6:30pm

  • Friday: 1:00pm - 6:30pm

  • Saturday: 7:30am - 3:00pm

We offer a robust Benefits Package including but not limited to:

  • Paid time off

  • Employee discount

  • 401k retirement plan

  • Training and development

We are dedicated to upholding the highest cleanliness standards in the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of everyone.

You will be responsible for washing, cleaning, sanitizing, inspecting, and preparing a variety of vehicles, including cars, trucks, and vans, ensuring they meet our high cleanliness and safety standards for customer rentals.

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles a through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

  • Clean and sanitize vehicle interior per Complete Clean Pledge standards

  • Vacuum and prepare vehicle interior per Complete Clean Pledge standards

  • Wash, clean and dry the vehicle's exterior - this might include cars of different sizes, as well as vans and trucks.

  • Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.

  • Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage

  • Fuel and stage vehicle

  • Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary

  • Maintains a clean and orderly work area and report any unsafe or hazardous conditions

  • Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning, detailing, washing and sanitization supplies are available

  • Assists customers when needed. May transport customers to and from the branches

  • Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations

  • Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

  • Seek to improve job performance through self-assessment, skill development, training and goal setting

  • Maintain a regular and reliable level of attendance and punctuality

  • Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

  • Must be at least 18 years old

  • Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 3 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.


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