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Car Rental Customer Service Jobs in Tennessee (NOW HIRING)

EDS Service Solutions

Be Seen First

Car Rental Driver

Nashville, TN · On-site

$15 - $16/hr

EDS Service Solutions staffs Car Rental Companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are currently hiring at the BNA Airport ...

EDS Service Solutions

TN · On-site

$15 - $16/hr

EDS Service Solutions staffs Car Rental Companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are currently hiring at the BNA Airport ...

Budget Rent a Car

Rental Agent (Full-Time)

Memphis, TN · On-site

Join our team as a Full-Time Car Rental Agent in Memphis, TN. We're looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making ...

Budget Rent a Car

Rental Agent (Full-Time)

Memphis, TN · On-site

Join our team as a Full-Time Car Rental Agent in Memphis, TN. We're looking for energetic, guest-focused professionals with hospitality, customer service, or retail experience. If you enjoy making ...

Hertz

Customer Service Associate

Nashville, TN · On-site

$16/hr

Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and ...

Hertz

Part Time Customer Service Associate

Nashville, TN · On-site

$16/hr

Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and ...

A1 Lift Rentals

Rental Manager

Chattanooga, TN · On-site

Heavy Equipment Manager, Business Development, Rental Customer Service Manager Position Summary: The Rental Manager is responsible for working directly with our customers to answer inbound calls ...

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Car Rental Customer Service information

What are the key skills and qualifications needed to thrive as a Car Rental Customer Service Representative, and why are they important?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What are car rental customer service representatives?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a Car Rental Customer Service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
What are popular job titles related to Car Rental Customer Service jobs in Tennessee? For Car Rental Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Car Rental Customer Service jobs in Tennessee look for? The top searched job categories for Car Rental Customer Service jobs in Tennessee are:
Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in Tennessee as of July 2026, with employment types broken down into 42% Full Time, 53% Part Time, and 5% Contract. Highlights an 98% Physical, and 2% Remote job distribution.
Car Rental Driver

Car Rental Driver

EDS Service Solutions

Nashville, TN • On-site

$15 - $16/hr

Full-time

Medical, Dental, Vision

Posted 13 days ago

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Job description

EDS Service Solutions staffs Car Rental Companies around the United States. You will be working with the newest cars and in top-rated rental car companies! We are currently hiring at the BNA Airport location!

Location: Nashville International Airport

Job Description

  • Move and park rental vehicles within the lot
  • Deliver vehicles to appropriate destination in a safe and courteous manner
  • Ride with or follow another driver to drop off vehicle(s) or pick up multiple vehicles
  • Perform miscellaneous job-related duties as assigned

Requirements:

  • Must have a Valid US driver's License
  • Must be 21 years of age or older
  • Clean driving Record in the past 3 years
  • Must be able to work in inclement weather

Ability to handle physical workload, getting in and out of vehicles safely.

  • Must be able to drive up to 8-hour shifts
  • Must be able to safely operate all makes and models of vehicles
  • Must be able to walk, stand, and bend up to 8 hr shifts
  • Must be able to work in outdoor environments up to 8 hr shift
  • Must be tech Savvy - Able to use mobile or handheld devices to scan vehicles

Shifts: AM & PM Shifts - Including weekends

401(k) Benefits

  • Eligible to enroll in 401(k) retirement savings plan after 60 days of employment

https://www.edsservicesolutions.com/apply or contact our recruiting department to set up an interview at 6157619465 to get more information. Office hours for the recruiting department are Monday through Friday from 9:30 am to 6 pm.

EDS Service Solutions is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law