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Car Rental Customer Service Jobs (NOW HIRING)

Budget Rent A Car of Utah

Car Rental Agent

Saint George, UT · On-site

$15 - $18/hr

Description We are seeking an energetic and customer-focused Car Rental Agent to join our team in ... This position is responsible for providing outstanding customer service, assisting customers with ...

CSYG INC AVIS CAR RENTAL

Car Rental Agent

Buford, GA · On-site

$17/hr

In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the ...

CSYG INC AVIS CAR RENTAL

Car Rental Agent

Buford, GA

$17/hr

In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the ...

CSYG INC AVIS CAR RENTAL

Car Rental Agent

Concord, NC · On-site

$17/hr

In this role, you will play a crucial part in providing exceptional customer service and facilitating vehicle rentals, contributing to our mission of being the best vehicle rental company in the ...

Budget Rent A Car

Car Rental Clerk

Anchorage, AK

$20/hr

At Budget Car Rental, our Rental Department is a fast-paced environment serving clients throughout ... customers or working with the service advisor, maintaining a reservation schedule, verifying all ...

Bozeman Big Sky Rentals

Car Rental Manager

Belgrade, MT · On-site

$18.25 - $24.50/hr

Car Rental Manager Join our locally owned and operated rental car company. We're looking for ... with customers and ensure a great rental experience -Assist with general organization and ...

Kendall Automotive Group

Car Rental Clerk

Kenai, AK · On-site

$20/hr

Discounts on parts, service and vehicle purchases for you and your immediate family * Medical ... Accident and Illness supplemental plans Job duties include determining customer needs by speaking ...

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Car Rental Customer Service information

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How much do car rental customer service jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for car rental customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Car Rental Customer Service Representative, and why are they important?

To thrive as a Car Rental Customer Service Representative, you need strong customer service abilities, attention to detail, and familiarity with rental policies—often supported by a high school diploma or equivalent. Proficiency with reservation management systems, point-of-sale software, and basic office equipment is typically required. Excellent communication, problem-solving, and multitasking skills help you stand out in handling diverse customer needs and resolving issues efficiently. These skills are crucial for delivering a positive rental experience, maintaining company reputation, and ensuring smooth daily operations.

What is the difference between Car Rental Customer Service vs Car Rental Reservation Agent?

AspectCar Rental Customer ServiceCar Rental Reservation Agent
Primary RoleAssisting customers with rentals, resolving issues, and providing support during the rental processHandling reservation bookings, managing customer inquiries related to reservations, and scheduling rentals
Required SkillsCustomer service, communication, problem-solvingCustomer service, booking systems, attention to detail
Work EnvironmentOn-site at rental locations, interacting directly with customersOn-site or call center, focusing on reservation management
Common EmployerCar rental companies, rental agenciesCar rental companies, travel agencies

While both roles involve customer interaction within the car rental industry, Car Rental Customer Service focuses on assisting customers during and after their rental, resolving issues, and providing support. In contrast, Car Rental Reservation Agents primarily handle booking processes and manage reservations. Both roles require strong customer service skills, but their daily tasks and focus areas differ.

What are car rental customer service representatives?

Car rental customer service representatives are professionals who assist customers with renting vehicles, answering inquiries, processing reservations, and resolving any issues related to car rentals. They typically work at rental agency counters, over the phone, or online, ensuring that customers have a smooth rental experience. Their responsibilities include checking rental agreements, explaining insurance options, processing payments, and handling vehicle returns. Excellent communication and problem-solving skills are essential for this role.

What are some common challenges faced in a Car Rental Customer Service role and how can they be managed?

In a Car Rental Customer Service position, team members often encounter challenges such as handling last-minute booking changes, managing customer expectations during high-demand periods, and resolving issues with vehicle availability. Successfully managing these situations involves effective communication, quick problem-solving, and maintaining a calm, empathetic demeanor. Building strong relationships with colleagues in maintenance and fleet management also helps ensure smooth operations and enhances the customer experience.
More about Car Rental Customer Service jobs
What states have the most Car Rental Customer Service jobs? States with the most job openings for Car Rental Customer Service jobs include:
What job categories do people searching Car Rental Customer Service jobs look for? The top searched job categories for Car Rental Customer Service jobs are:
Car Rental Customer Service jobs near you
Infographic showing various Car Rental Customer Service job openings in the United States as of July 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Car Rental Agent

Car Rental Agent

Budget Rent A Car of Utah

Saint George, UT • On-site

$15 - $18/hr

Other

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

Description

We are seeking an energetic and customer-focused Car Rental Agent to join our team in St. George, Utah. This position is responsible for providing outstanding customer service, assisting customers with vehicle rentals, and ensuring a smooth rental experience from start to finish.


Responsibilities:

  • Greet customers and assist with rental reservations, contracts, and vehicle returns.
  • Explain rental policies, vehicle features, and optional products.
  • Conduct vehicle inspections before and after rentals.
  • Assist with cleaning and detailing cars for next rental.
  • Answer customer questions and resolve concerns professionally.
  • Coordinate vehicle availability and fleet assignments.
  • Process payments and maintain accurate records.
  • Support daily branch operations and maintain a professional appearance of the facility.

Qualifications:

  • Excellent customer service and communication skills.
  • Sales experience is a plus.
  • Valid driver's license with a good driving record.
  • Basic computer and data entry skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Flexible availability, including weekends and holidays as needed.

Benefits:

  • Biweekly pay plus monthly incentive pay.
  • Benefits after 60 days.
  • Advancement opportunities within a growing company.
  • Friendly and team-oriented work environment.

If you enjoy helping people and thrive in a customer-focused environment, we'd love to have you join our team!

Requirements

  • High school diploma or equivalent required.
  • Valid driver's license with clean driving record (no more than 2 incidents/accidents in last 3 years). If under 21 must have a clean driving record.
  • Must be 18 years of age and legally authorized to work in the United States.
  • Hiring is contingent on passing a complete background check and drug screen.
  • Ability to work independently with minimal supervision.
  • Ability to handle stressful situations calmly and efficiently. 
  • Friendly, professional attitude with strong communication skills.
  • Prior sales or customer service experience preferred (training available).
  • Ability to multitask and stay organized in a fast-moving airport setting.

Apply