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Car Dealership Receptionist Jobs (NOW HIRING)

ThreePDS Inc.

Service Receptionist

North Bergen, NJ · On-site

$17.50 - $23.25/hr

Service Receptionist The major tasks, duties, and responsibilities that make up a car dealership receptionist are listed below: Guarantee all checks in accordance with company policy. Answer phone ...

Ourisman Honda of Woodbridge

Receptionist

Woodbridge, VA · On-site

$15.50 - $20.50/hr

Receptionist Ourisman, Trusted Tradition Here's to those who think differently ... The ones who think that a car dealership's first priority should be the guest. Such a candid idea ...

Ourisman Honda of Woodbridge

Receptionist

Woodbridge, VA · On-site

$14 - $15/hr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Receptionist will be the first point of contact for customers and visitors, providing excellent ...

Ourisman Honda of Woodbridge

Receptionist

Woodbridge, VA · On-site

$14 - $15/hr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Receptionist will be the first point of contact for customers and visitors, providing excellent ...

Ourisman Honda of Woodbridge

Receptionist

Woodbridge, VA

$15.50 - $20.50/hr

The ones who think that a car dealership's first priority should be the guest. Such a candid idea ... The Receptionist will be the first point of contact for customers and visitors, providing excellent ...

Casey Kia

Receptionist

Newport News, VA · On-site

$14 - $15/hr

As a Receptionist/Administrative Assistant, you will be responsible for providing excellent ... Weekly pay If you're ready to embark on a rewarding career with a leading car dealership, we want ...

Duke Chevrolet GMC

Receptionist

Newport News, VA · On-site

$14 - $15/hr

Receptionist Opportunity At Casey Auto Group Casey Auto Group is seeking a full-time Receptionist ... Weekly pay If you're ready to embark on a rewarding career with a leading car dealership, we want ...

Casey BMW

Receptionist (Part-Time)

Newport News, VA · On-site

$14/hr

As a Receptionist/Administrative Assistant, you will be responsible for providing excellent ... If you're ready to embark on a rewarding career with a leading car dealership, we want to hear from ...

Casey Auto Group

Receptionist

Newport News, VA · On-site

$14 - $15/hr

Receptionist Opportunity At Casey Auto Group Casey Auto Group is seeking a full-time Receptionist ... Weekly pay If you're ready to embark on a rewarding career with a leading car dealership, we want ...

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Car Dealership Receptionist information

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How much do car dealership receptionist jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for car dealership receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is a car dealership receptionist?

Car dealership receptionists are the first point of contact for customers visiting or calling a car dealership. They greet visitors, answer phones, direct inquiries to the appropriate staff members, and may assist with administrative tasks such as scheduling appointments or managing paperwork. Their role is essential in creating a welcoming environment and ensuring smooth communication between customers and dealership staff. They must have strong communication skills, professionalism, and a friendly attitude. Often, they also help coordinate test drives and provide information about dealership services.

What does a car dealership receptionist do?

The primary responsibilities of an automotive or car dealership receptionist are to provide customer service. They answer the phone, respond to emails, greet potential customers, address complaints, and handle other front desk duties. A car dealership receptionist is often in charge of cashier responsibilities, including accurately calculating amount due; collecting cash, card, or checks as payment; and documenting payment received. A car dealership receptionist works in an office environment and must maintain organized files.

What are the key skills and qualifications needed to thrive as a car dealership receptionist?

To thrive as a Car Dealership Receptionist, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with dealership management systems (DMS), multi-line phone systems, and office software like Microsoft Office is typically required. Exceptional communication, professionalism, and a friendly demeanor are crucial soft skills in this customer-facing role. These abilities ensure smooth dealership operations, excellent customer experiences, and effective coordination between sales and service departments.

What are some common challenges faced by car dealership receptionists and how can they be managed effectively?

Car dealership receptionists often manage a high volume of phone calls, greet walk-in customers, and coordinate with multiple departments, which can make multitasking challenging. Staying organized and developing strong communication skills are key to handling these demands effectively. Additionally, being familiar with dealership inventory and processes helps provide accurate information to customers and support the sales team. Proactively seeking feedback and collaborating with colleagues can also improve efficiency and job satisfaction.

What is the difference between Car Dealership Receptionist vs Service Advisor?

AspectCar Dealership ReceptionistService Advisor
CredentialsHigh school diploma or equivalent; some dealerships prefer customer service experienceHigh school diploma; often requires automotive service knowledge or certifications
Work EnvironmentFront desk, customer service area, dealership lobbyService department, interacting with customers and technicians
Employer & Industry UsageUsed across all automotive dealerships for front desk dutiesFound in service departments, coordinating vehicle repairs and maintenance

The Car Dealership Receptionist primarily handles front desk duties, greeting customers, and managing appointments. In contrast, the Service Advisor works directly with customers on vehicle repairs, providing estimates and updates. While both roles require strong customer service skills, the Service Advisor typically needs automotive knowledge and certifications, making it a more specialized position within the dealership.

Is it hard to be a car dealership receptionist?

Being a car dealership receptionist involves managing customer interactions, answering phones, and handling administrative tasks, which can require good communication and organizational skills. The role often involves working in a fast-paced environment and may require familiarity with scheduling software or basic computer skills. Overall, it can be manageable with proper training and a customer-focused attitude.
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States with the most job openings for Car Dealership Receptionist jobs include:

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Car Dealership Receptionist jobs near you
Infographic showing various Car Dealership Receptionist job openings in the United States as of August 2026, with employment types broken down into 35% Full Time, 60% Part Time, and 5% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Service Receptionist

ThreePDS Inc.

North Bergen, NJ • On-site

$17.50 - $23.25/hr

Other

Re-posted 22 days ago

Job description

Service Receptionist

The major tasks, duties, and responsibilities that make up a car dealership receptionist job description are listed below:

Guarantee all checks in accordance with company policy.

Answer phone and direct customers/prospects to the appropriate department and ensure to follow-up in a timely manner.

Diplomatically handle customer complaints and refer them to the appropriate individual/unit for resolution.

Ensure all company safety policies and procedures are strictly followed.

Ensure to check with management at the end of each shift before leaving the dealership to ascertain they do not need anything additional.

Responsible for daily filing (service repair orders, parts counter tickets, car deal files, and hard copies).

Use the dealership's computer system to calculate customer's bills.

Responsible for receiving payments (cash, checks, and credit card payments) from customers and document the amount received on the repair order and/or counter ticket.

Provide customers with accurate change and issue receipts to them.

Responsible for processing internals daily.

Maintain confidentiality of customer and company information at all times.

Attend to customers with a clear, friendly voice along with a professional demeanor.

Maintain and keep customer areas tidy.

Responsible for stocking fresh complimentary snacks and beverages for customers.

Attend to waiting customers.

Qualifications

High School Diploma or GED

2 years experience as an Automotive Receptionist

Communication skills to effectively communicate customers' interest needs and requests to management and sales personnel; as well as written communication skills for filing and documentation

Appropriate phone handling etiquette for polite conversation with customers and prospects; and for promptly and efficiently handling a multi-line phone system

Microsoft Word, Outlook and Excel skills

ThreePDS logo

About ThreePDS

Sourced by ZipRecruiter

At ThreePDS, our mission is to provide the highest quality staffing solutions on a contract and/or permanent basis within the framework of a highly personalized and transparent approach. Our mission is to provide the highest quality staffing solutions on contract and or permanent basis within the framework of a highly personalized and transparent approach. We Partner with Clients and Candidates alike to provide the highest level of service to achieve a common goal.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Addison, TX, US

Year founded

2003

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