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Capital One Fraud Department Jobs (NOW HIRING)

Capital One

Sr. Business Manager - Fraud

Mclean, VA

Sr. Business Manager - Fraud Summary: Summary: The Sr. Business Manager will be a member of the ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...

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Capital One Fraud Department information

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How much do capital one fraud department jobs pay per hour?

As of Jun 30, 2026, the average hourly pay for capital one fraud department in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

How much does a fraud investigator make at Capital One?

A fraud investigator at Capital One typically earns between $45,000 and $70,000 annually, depending on experience and location. The role involves analyzing transactions and using fraud detection tools, often requiring strong attention to detail and knowledge of banking systems.

What are some common challenges faced by team members in the Capital One Fraud Department and how are they addressed?

Team members in the Capital One Fraud Department often encounter challenges such as staying ahead of rapidly evolving fraud tactics and handling high-stress situations involving urgent customer concerns. To address these challenges, the department provides ongoing training on the latest fraud trends, implements advanced detection tools, and fosters a collaborative environment where team members share insights and best practices. Regular team meetings and cross-functional projects also help staff stay updated and supported, ensuring everyone can effectively protect customers and minimize losses.

What does a Capital One fraud investigator do?

A Capital One fraud investigator reviews and analyzes suspicious transactions and account activity to detect and prevent fraud. They use tools like fraud detection software and may collaborate with law enforcement or other teams to resolve cases, often working in a fast-paced environment that requires attention to detail and knowledge of security protocols.

Does Capital One have a fraud department?

The Capital One Fraud Department is responsible for detecting and preventing fraudulent activity on customer accounts. Employees in this department use tools like fraud detection software and may analyze transaction patterns to identify suspicious activity. This role often requires strong attention to detail and knowledge of security protocols.

What does the Capital One Fraud Department do?

The Capital One Fraud Department is responsible for detecting, preventing, and investigating fraudulent activity on customer accounts. They monitor transactions for suspicious behavior, notify customers of potential fraud, and provide support in resolving unauthorized transactions. The department also educates customers on ways to protect their accounts and works with law enforcement when necessary to address large-scale or criminal fraud. Their goal is to ensure the security of customer accounts and minimize financial losses due to fraud.

Is it hard to get hired by Capital One?

Getting hired for a position in the Capital One Fraud Department typically involves a competitive application process that includes online assessments, interviews, and background checks. Candidates often need relevant experience in fraud prevention, strong analytical skills, and familiarity with fraud detection tools. The hiring process can vary in length depending on the role and applicant pool.

What are the key skills and qualifications needed to thrive in the Capital One Fraud Department, and why are they important?

To thrive in the Capital One Fraud Department, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically beneficial. Excellent communication, critical thinking, and problem-solving abilities help you effectively identify and resolve suspicious activities. These skills are crucial to protecting customers and the organization from financial losses and maintaining trust in banking services.
More about Capital One Fraud Department jobs
What cities are hiring for Capital One Fraud Department jobs? Cities with the most Capital One Fraud Department job openings:
What are the most commonly searched types of Capital One Fraud Department jobs? The most popular types of Capital One Fraud Department jobs are:
What states have the most Capital One Fraud Department jobs? States with the most job openings for Capital One Fraud Department jobs include:
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Capital One Fraud Department jobs near you
Infographic showing various Capital One Fraud Department job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 5% As Needed, 31% Full Time, 51% Part Time, 3% Temporary, and 9% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.
Senior Business Manager, Fraud Operations Strategy

Senior Business Manager, Fraud Operations Strategy

Capital One

Houston, TX • On-site

Full-time

Posted 26 days ago

Key responsibilities

  • Direct, mentor, and develop a team of data analytics and data science professionals focused on fraud risk.

  • Oversee the analysis of transaction-level data to identify anomalies, patterns, and emerging fraud vectors.

  • Drive the creation, testing, and deployment of fraud strategies and predictive fraud models to block fraudulent transactions.

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

71st of 144 rated banks

Job description

Senior Business Manager, Fraud Operations Strategy
The Senior Business Manager of Fraud Operations Strategy will lead a high-performing team of data science and risk professionals dedicated to protecting the global payment network. This role is responsible for overseeing the analysis of high-volume, complex transaction-level data to develop, implement, and optimize sophisticated fraud strategies and predictive fraud models. Acting as a critical bridge between internal stakeholders and external partners, you will drive initiatives that actively mitigate risk, block fraudulent transactions, and ensure network integrity.
Key Responsibilities:
  • Team Leadership & Analytics Management: Direct, mentor, and develop a team of eight (8) data analytics and data science professionals, primarily consisting of Principal Fraud Risk Specialists
  • Advanced Data Analysis: Oversee the deep-dive analysis of transaction-level data, evaluating over 150 unique data elements and their configurations to identify anomalies, patterns, and emerging fraud vectors
  • Strategy & Model Development: Drive the creation, testing, and deployment of robust fraud strategies and predictive fraud models to proactively block fraudulent transactions while minimizing false positives
  • Stakeholder Collaboration: Serve as a key liaison across both Internal & External entities to align fraud prevention efforts with broader corporate security and network protection goals
  • Operational Excellence: Continuously refine data extraction, querying, and modeling methodologies to improve the speed and accuracy of fraud detection across the network

Basic Qualifications:
  • Bachelor's Degree
  • At least 3 years of experience performing quantitative analysis
  • At least 3 years of experience performing qualitative analysis
  • At least 1 year of experience performing people management
  • At least 1 year of experience performing project management

Preferred Qualifications:
  • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
  • 5+ years of experience in quantitative analysis
  • 5+ years of experience in qualitative analysis
  • 2+ years of experience in people management
  • 2+ years of experience in product development
  • 2+ years of experience in financial modeling
  • 2+ years of experience in economic forecasting
  • 2+ years of experience in project management

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $200,700 - $229,100 for Sr. Business Manager
Richmond, VA: $182,500 - $208,300 for Sr. Business Manager
Riverwoods, IL: $182,500 - $208,300 for Sr. Business Manager
Houston, TX: $182,500 - $208,300 for Sr. Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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