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How much do capital one fraud department jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for capital one fraud department in the United States is $30.68, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $33.89 per hour, depending on experience, location, and employer.

What does the Capital One Fraud Department do?

The Capital One Fraud Department is responsible for detecting, preventing, and investigating fraudulent activity on customer accounts. They monitor transactions for suspicious behavior, notify customers of potential fraud, and provide support in resolving unauthorized transactions. The department also educates customers on ways to protect their accounts and works with law enforcement when necessary to address large-scale or criminal fraud. Their goal is to ensure the security of customer accounts and minimize financial losses due to fraud.

What are the key skills and qualifications needed to thrive in the Capital One Fraud Department?

To thrive in the Capital One Fraud Department, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically beneficial. Excellent communication, critical thinking, and problem-solving abilities help you effectively identify and resolve suspicious activities. These skills are crucial to protecting customers and the organization from financial losses and maintaining trust in banking services.

What are some common challenges faced by team members in the Capital One Fraud Department and how are they addressed?

Team members in the Capital One Fraud Department often encounter challenges such as staying ahead of rapidly evolving fraud tactics and handling high-stress situations involving urgent customer concerns. To address these challenges, the department provides ongoing training on the latest fraud trends, implements advanced detection tools, and fosters a collaborative environment where team members share insights and best practices. Regular team meetings and cross-functional projects also help staff stay updated and supported, ensuring everyone can effectively protect customers and minimize losses.

How to become a Capital One Fraud Department investigator?

To become a Capital One Fraud Department investigator, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in criminal justice, finance, or related fields. Relevant skills include attention to detail, analytical thinking, and experience with fraud detection tools or software. Prior experience in customer service, banking, or security can also be beneficial, and some positions may require background checks and adherence to industry regulations.
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Capital One Fraud Department jobs near you
Infographic showing various Capital One Fraud Department job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $63,822 per year, or $30.7 per hour.

Program Compliance Specialist (Fraud Department)

System One

Miami, FL • On-site

$44K/yr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 17 days ago

Job description

Job Title:Program Compliance Specialist (Fraud Department) Location:Miami, Florida Type:Direct Hire Compensation:$44,990.40 Work Model:Onsite

Responsibilities

  • Receive, document, and investigate allegations of fraud, program abuse, or lease violations involving applicants, program participants, and landlords.
  • Review applicant and participant files to ensure compliance with U.S. Department of Housing and Urban Development (HUD) regulations, the Code of Federal Regulations (CFR), and agency policies.
  • Analyze Enterprise Income Verification (EIV) data to identify unreported or underreported income and recommend appropriate actions, including repayment agreements or file termination.
  • Conduct comprehensive audits of eligibility determinations, income calculations, rent determinations, and contractual documentation.
  • Maintain accurate records of investigations, findings, and compliance activities.
  • Utilize investigative tools and databases such as Criminal Justice Information System (CJIS), Drivers and Vehicle Information Database System (DAVID), and Accurint, as applicable.
  • Prepare written summaries, findings, and recommendations for management and legal review.
  • Recommend corrective actions and collaborate with legal counsel, management, and program staff to resolve identified violations.
  • Ensure confidentiality, professionalism, and due process throughout all investigative activities.

Requirements

  • Bachelor’s degree in a related field or equivalent professional experience.
  • 2–5 years of experience in affordable housing, PHA operations, or HUD-regulated programs.
  • Strong knowledge of HUD regulations, including the Housing Choice Voucher (HCV) program.
  • Excellent analytical and attention-to-detail skills.
  • Strong written and verbal communication skills for handling sensitive matters professionally.
  • Ability to work independently and exercise sound judgment.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #562-Joule Staffing - Edison

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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