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Entry Level Capital One Fraud Department information

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$14

$38

$68

How much do entry level capital one fraud department jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for entry level capital one fraud department in the United States is $38.63, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $48.32 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

Entry-level roles in the fraud department at companies like Capital One can potentially pay around $10,000 per month with experience, strong analytical skills, and relevant certifications. Such positions often involve fraud detection, risk assessment, and use of specialized software, and salary growth depends on performance and tenure.

How hard is it to get hired at Capital One?

Getting hired for an entry-level position in Capital One's fraud department typically requires a high school diploma or equivalent, strong attention to detail, and good communication skills. The application process involves submitting an online application, passing assessments, and completing interviews, with some roles also requiring background checks. Candidates who demonstrate problem-solving abilities and familiarity with fraud prevention tools have a better chance of being hired.

Does Capital One have a fraud department?

Yes, Capital One has a dedicated fraud department responsible for detecting and preventing fraudulent activity on customer accounts. Entry level roles in this department often involve monitoring transactions, using fraud detection tools, and following established protocols to protect customer assets.

What is the difference between Entry Level Capital One Fraud Department vs Entry Level Bank Customer Service Representative?

AspectEntry Level Capital One Fraud DepartmentEntry Level Bank Customer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent
Work EnvironmentOffice setting, focused on fraud detection and preventionBranch or call center, focused on customer support
Employer & Industry UsageFinancial services, banking industry, specific to Capital OneBanking industry, various financial institutions
Common Search & Comparison IntentUnderstanding fraud prevention roles at Capital OneCustomer service roles in banking

While both roles are entry-level positions within the banking industry, the Capital One Fraud Department focuses on detecting and preventing fraudulent activities, requiring analytical skills and attention to detail. In contrast, a Bank Customer Service Representative primarily handles customer inquiries and account support. The roles differ in daily tasks but share similar entry-level requirements and work environments within financial institutions.

How much does a fraud investigator make at Capital One?

A fraud investigator at Capital One typically earns between $40,000 and $60,000 annually, depending on experience and location. Entry-level roles may start around $35,000, with opportunities for advancement and increased pay as skills and certifications develop.
More about Entry Level Capital One Fraud Department jobs
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What are the most commonly searched types of Capital One Fraud Department jobs? The most popular types of Capital One Fraud Department jobs are:
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What job categories do people searching Entry Level Capital One Fraud Department jobs look for? The top searched job categories for Entry Level Capital One Fraud Department jobs are:
Entry Level Capital One Fraud Department jobs near you
Infographic showing various Entry Level Capital One Fraud Department job openings in the United States as of June 2026, with employment types broken down into 64% Full Time, 5% Part Time, 5% Temporary, and 26% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $80,350 per year, or $38.6 per hour.

FRAUD INVESTIGATOR

Pinnacle Bank/Bank of Colorado

Gretna, NE

$25/hr

Full-time

Posted 7 days ago

Job description

Description
GENERAL SUMMARY:
This position is primarily responsible for providing support to the Corporate Fraud Department. It will work closely with Operations Center, Information Security and the BSA Department. 
The Fraud Investigator will review reports, help identify and prevent potential fraud or financial crimes in the bank(s) electronic banking operations. Will help identify and timely investigate significant occurrences of fraud involving the Pinnacle Banks’ employees or customers. Will take lead role in significant cases as assigned. Will be responsible for prompt reporting and follow up on assigned cases. Will be responsible for training focus of Fraud Department and will serve as a training resource to all bank charters.  
 
RESPONSIBILITIES AND DUTIES:
  1. Promptly reviews all assigned fraud related reports and supporting materials for each charter so as to detect and identify possible illegal or fraudulent activity involving customer accounts, employee conduct, and other business transactions that may adversely affect the bank(s). 
  2. Investigates and takes appropriate action as directed such as updating and maintaining the fraud case log, researching account history, working with branch personnel to place holds or closing accounts when potentially fraudulent activity is detected. This may involve contacting and working with law enforcement and/or other governmental units, requesting additional information from employees, customers, or designated bank charter contacts, or working with Operations Center personnel. Will work with Fiserv Risk Office on regular basis and provide direction as needed. 
  3. Reviews reports and provides analysis and recommendations bank Officers. 
  4. Obtains knowledge of the Bank Protection Act, Bank Secrecy Act, FCRA, and Bank Bribery Act. Must review update materials to stay current on bank fraud regulations, and issues involving bank fraud. Attends trainings as needed. Participates in local and state security and fraud trade organizations. 
  5. Maintains records of investigations performed and SIRs received and participates in SAR Committee. Will file SARs in absence of Fraud & Assistant Fraud Officers. 
  6. Helps Fraud Officer administer Identity Theft program designed to educate customers and employees of the implications of identity theft. Aids in design of customer communications designed to reduce potential of such theft.
  7. Develops and administers training program for Fraud Department designed to communicate training and fraud related developments to all employees.
  8. Perform all other duties as assigned.
  9. Regular and reliable attendance.
 
KNOWLEDGE, SKILLS, AND ABILITIES:
  • Knowledge of bank operations and bank fraud landscape a plus.
  • Skill in excellent verbal and written communication.
  • Skill and desire to problem solve.
  • Skills in Computer proficiency and general word processing.
  • Ability to maintain strict confidentiality at the highest level. 
  • Ability to organize and handle multiple tasks at same time.

EDUCATION AND EXPERIENCE:
  • College degree with some emphasis on business, criminal justice, law, or human relations preferred. 
  • Minimum 2 years’ experience in banking environment preferred. 
 
PHYSICAL REQUIREMENTS:
                                                                                  
Seeing: 75-100%
Able to read computer screens                                                                                                 
 
Hearing: 75-100%
Able to communicate with                                                                                                         
 
Standing/Walking: 25-49%                                                                      
 
Climbing/Stooping/Kneeling: 0-24%                             
            
Lifting/Pulling/Pushing: 0-24%                                       
 
Fingering/Grasping/Feeling: 75-100%                                                                                            Typing on computer
 
PHYSICAL DIMENSIONS
Light Work: Exerting up to 20 pounds of force occasionally, and/or a negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.  Job involves sitting most of the time.
 
NOTE: The statements herein are intended to describe the general nature and level, or work being performed by employees assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills, required of personnel so classified.         

More Details
One position Monday through Friday 8-5. One position Monday through Friday 9-6. Office is in Gretna, Nebraska.