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Capital One Fraud Department Jobs in Delaware (NOW HIRING)

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Capital One Fraud Department information

What does the Capital One Fraud Department do?

The Capital One Fraud Department is responsible for detecting, preventing, and investigating fraudulent activity on customer accounts. They monitor transactions for suspicious behavior, notify customers of potential fraud, and provide support in resolving unauthorized transactions. The department also educates customers on ways to protect their accounts and works with law enforcement when necessary to address large-scale or criminal fraud. Their goal is to ensure the security of customer accounts and minimize financial losses due to fraud.

What are the key skills and qualifications needed to thrive in the Capital One Fraud Department?

To thrive in the Capital One Fraud Department, you need strong analytical skills, attention to detail, and a background in finance, criminal justice, or a related field. Familiarity with fraud detection software, case management systems, and possibly certifications like Certified Fraud Examiner (CFE) are typically beneficial. Excellent communication, critical thinking, and problem-solving abilities help you effectively identify and resolve suspicious activities. These skills are crucial to protecting customers and the organization from financial losses and maintaining trust in banking services.

What are some common challenges faced by team members in the Capital One Fraud Department and how are they addressed?

Team members in the Capital One Fraud Department often encounter challenges such as staying ahead of rapidly evolving fraud tactics and handling high-stress situations involving urgent customer concerns. To address these challenges, the department provides ongoing training on the latest fraud trends, implements advanced detection tools, and fosters a collaborative environment where team members share insights and best practices. Regular team meetings and cross-functional projects also help staff stay updated and supported, ensuring everyone can effectively protect customers and minimize losses.

How to become a Capital One Fraud Department investigator?

To become a Capital One Fraud Department investigator, candidates typically need a high school diploma or equivalent, with some roles preferring a bachelor's degree in criminal justice, finance, or related fields. Relevant skills include attention to detail, analytical thinking, and experience with fraud detection tools or software. Prior experience in customer service, banking, or security can also be beneficial, and some positions may require background checks and adherence to industry regulations.

What job categories do people searching Capital One Fraud Department jobs in Delaware look for?

The top searched job categories for Capital One Fraud Department jobs in Delaware are:

Infographic showing various Capital One Fraud Department job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Anti-Money Laundering (AML) Compliance Tester III

Capital One

Wilmington, DE • On-site

Full-time

Posted 14 days ago


Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

89th of 174 rated banks


Job description

Anti-Money Laundering (AML) Compliance Tester III
The Principal Corporate Compliance Tester performs a key second line of defense role, to help ensure regulatory requirements are met across the enterprise and applicable lines of business. The Anti-Money Laundering (AML) Tester will execute complex risk-based compliance transaction testing under the leadership of a team leader, for the purpose of independently validating adherence to applicable AML laws regulations, including but not limited to the Bank Secrecy Act (BSA), USA PATRIOT ACT, and Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), etc.
Responsibilities will include (but may not be limited to):
  • Under the leadership of a team leader, executing targeted, complex transaction testing for line of business compliance requirements in alignment with team and ICTT methodology and procedures
  • Suggesting changes to testing and performing high risk testing as needed
  • Developing test plans, while continually validating and improving test design
  • Managing testing schedules to ensure all tasks and reporting are completed within established timeframes
  • Obtaining and analyzing test data from multiple sources and systemically documenting the work and results by following documented test plans, testing protocols and leveraging job aids as needed
  • Supporting and initiating efforts to improve data sourcing and partnering with business and IT areas to develop improved data sources
  • Reviewing transaction test executed by peers for accuracy and adherence to test procedures
  • Submitting test results in FUSE
  • Systematically retain documents that substantiate test results
  • Establishing and maintaining strong relationships with Compliance Advisors and Business Areas.
  • Supporting ICTT and Compliance audit and exams as needed

Basic Qualifications:
  • High School Diploma, GED or Equivalent Certification
  • At least 2 years of Compliance Testing, Compliance Monitoring, Quality Assurance, Audit Experience, AML investigation, or Fraud Investigation experience

Preferred Qualifications:
  • Bachelor's degree
  • 3+ years of Compliance Testing , Compliance Monitoring, Quality Assurance, Audit Experience, AML investigation, or Fraud Investigation experience
  • Strong working knowledge of both US and Canadian laws and regulations as they relate to AML and Sanctions.
  • Strong working knowledge of Suspicious Activity Report (SAR), Currency Transaction Report (CTR), and/or Suspicious Transaction Reports (STRs) filing requirements
  • Strong problem-solving and conceptual thinking skills
  • Strong communication skills
  • Association of Certified Anti-Money Laundering Specialists (ACAMS), Certified Fraud Examiner (CFE), or Certified Financial Crime Specialists (CFCS) Certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $120,800 - $137,900 for Compliance Tester III
Melville, NY: $131,800 - $150,500 for Compliance Tester III
Richmond, VA: $109,900 - $125,400 for Compliance Tester III
Wilmington, DE: $109,900 - $125,400 for Compliance Tester III
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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