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Capacity Manager Jobs in Washington (NOW HIRING)

Integral

Help Desk Manager

Tysons Corner, VA · On-site

Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology ...

Amazon

Sr. TIPM, Data Center Capacity Delivery

Herndon, VA · On-site

$124K/yr

We're seeking an experienced Technical Infrastructure Program Manager in Seattle, WA or Herndon, VA to manage delivery operations programs with large-scale capacity delivery impact. This role ...

Amazon

Sr. TIPM, Data Center Capacity Delivery

Herndon, VA · On-site

$124K/yr

We're seeking an experienced Technical Infrastructure Program Manager in Seattle, WA or Herndon, VA to manage delivery operations programs with large-scale capacity delivery impact. This role ...

Amazon

Sr. TIPM, Data Center Capacity Delivery

Herndon, VA · On-site

$124K/yr

We're seeking an experienced Technical Infrastructure Program Manager in Seattle, WA or Herndon, VA to manage delivery operations programs with large-scale capacity delivery impact. This role ...

Amazon

Infrastructure Delivery Manager

Herndon, VA · On-site

The mission of the team is to deliver network capacity on time with zero rework The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This ...

Amazon

Infrastructure Delivery Manager

Herndon, VA · On-site

The mission of the team is to deliver network capacity on time with zero rework The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This ...

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All JobsCapacity Manager JobsCapacity Manager Jobs in Washington

Capacity Manager information

See Washington salary details

$45.3K

$77.8K

$148.4K

How much do capacity manager jobs pay per year?

As of Jun 25, 2026, the average yearly pay for capacity manager in Washington is $77,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $98,500.00 per year, depending on experience, location, and employer.

What does a Capacity Manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a Capacity Manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the Capacity Manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

What are the most commonly searched types of Capacity jobs in Washington? The most popular types of Capacity jobs in Washington are:
What are popular job titles related to Capacity Manager jobs in Washington? For Capacity Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Capacity Manager jobs in Washington look for? The top searched job categories for Capacity Manager jobs in Washington are:
What cities in Washington are hiring for Capacity Manager jobs? Cities in Washington with the most Capacity Manager job openings:
Capacity Manager jobs near you
Infographic showing various Capacity Manager job openings in Washington as of June 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $77,830 per year, or $37.4 per hour.
Help Desk Manager

Help Desk Manager

Integral

Tysons Corner, VA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

 The Help Desk Manager is responsible for overseeing help desk operations and ensuring customer satisfaction for the Defense Nuclear Facilities Safety Board (DNFSB).


  • Plan and implement the appropriate IT capacity (Resource Capacity Management, Service Capacity Management, and Business Capacity Management) while helping ensure that information & technology services achieve expected levels of performance.
  • Manage and mentor service desk staff, ensuring they are well-trained and equipped to handle inquiries and technical issues effectively.
  • Oversee the daily operation of the service desk to include monitoring performance metrics and service level agreements (SLAs).
  • Responsible for identifying and implementing service improvement initiatives.
  • Coordinate with other IT sections to resolve issues and ensure that the service desk continually evolves to meet changing business needs.
  • Analyze performance data to identify trends and areas of improvement to provide regular reports to management on service desk performance.

Required:

  • Bachelor's Degree with 5 years of experience in IT support
  • 2 years of support as a Help Desk Manager
  • ITIL v4 Certified
  • Secret Clearance

Preferred:

  • Experience in implementing ITIL-based methods of using industry-recognized Service Desk ticket management software.

Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.

Integral is headquartered in McLean, VA and serves clients throughout the country.

We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!

Our package also includes:

· Medical, Dental & Vision Insurance

· Flexible Spending Accounts

· Short-Term and Long-Term Disability Insurance

· Life Insurance

· Paid Time Off & Holidays

· Earned Bonuses & Awards

· Professional Training Reimbursement

· Employee Assistance Program

Equal Opportunity Employer/Protected Veteran/Disability

Apply